Reviews for Webplanex: Cashback Wallet

The app is pretty easy to use and the customer support has been always very helpful everytime i've had a question (and i've had a lot!). Not 5 stars just because it's not easy to change the look & feel of the app front end & emails sent to customers to match your brand identity

La aplicación es sencillamente fantástica y el servicio personal maravilloso. Todo un acierto.

very good cashback app that advertises against your products , highly recommended.

Application simple et efficace, service client en français très réactif, on est parfaitement accompagnés.

If you want a cashback app that advertises against your products how much cashback the customer will receive as well as offering 2-3 different methods of the customer accessing their wallet – this app is in my opinion currently the best app for this purpose on shopify. Customer service is great – they will help you a lot with integration as well as formatting how the offers look etc. Now, the reason I gave the app 4 stars and not 5 is that the way you add offers needs changing slightly. If I want a product to show its cashback offering regardless of what collection it is in, I need to individually add each offer – this is a lot of work. The developers said that I should add by collection, but I don’t have a single collection where I want every item to have a cashback offer, so this option does not work. The fix for this would be for you to be able to add a cashback offer for a set amount (for example £50), and then add multiple products to that offer. This would then be perfect and I would increase to 5 stars.

Je recommande vivement cette application Shopify de programme de fidélité cashback. Elle offre une excellente opportunité pour fidéliser vos clients et les récompenser pour leurs achats. Le cashback est un moyen efficace d'inciter les clients à revenir sur votre boutique en ligne et à effectuer davantage d'achats. Ce qui distingue cette application, c'est son service client. Ils sont non seulement efficaces, mais aussi rapides dans leurs réponses et leur assistance. Vous pouvez compter sur eux pour résoudre rapidement les problèmes ou répondre à toutes vos questions. Leur disponibilité et leur réactivité sont des atouts précieux.

muy buen servicio técnico!!!! hemos tenido algunos problemas de funcionamiento y nos los han solucionado perfectamente!!!

Sto testando l'app in questi giorni e devo dire che per il momento tutto sta girando perfettamente. Template editabili al 100%. Funzioni veloci e intuitive al massimo. Supporto rapido. Ci sono tutti i presupposti per continuare la nostra collaborazione. Complimenti agli sviluppatori.. continuate così!!!

This app is absolutely great~ Customer Support, Developer, and other team are really helpful to provide our requirements and customization.

Dari Mooch

2022-11-15

Pakistan

This app is great! They have really quick and good customer service. Even help customize the app according to specific requirements.

Buen plugin. Cumple para poder recompensar a clientes y hacer distintos tipos de campañas. Hay que invertir un tiempo en configuración, pero luego de eso, todo bien.

Le support offert par Webplanex est très satisfaisant. Ils ont répondu aux nombreuses demandes et remarques que je leur ai faites. L'application n'était pas du tout aboutie lorsque je l'ai installée il y a 3 mois. Depuis, nous avons travaillé chaque semaine pour l'améliorer et corriger des bugs. Maintenant l'application est stable et je pense qu'elle a de beaux jours devant elle. Il s'agit de la seule application sur le store shopify qui permet aux clients de récupérer de l'argent sur leurs achats pour les convertir en bons de réduction. Toutes les autres applications proposent un système de point ! J'attends avec impatiences d'autres mise à jour et je vous recommande vivement cette application. De plus comme je n'ai pas pu utiliser l'application pendant la période ou nous avons travaillé dessus, ils ont bien voulu me rembourser les frais engagés. Merci à l'équipe Webplanex.

SAV réactif ! bonne application même si sans abonnement payant, impossible d'avoir toutes les fonctionnalités.

After looking for a cashback program app I think i found the perfect one. Cash Back Rewards & Loyalty is amazing. I can apply special offers on any collection and product or run multiple specials at the same time! This is a powerful tool and the customer support is very helpful. Thank you Satish for being able to make sure all of our needs were met! 10/10 customer support.

SuperDokan

2021-04-23

Lebanon

I really like it, All Functionality working fine And Keep In your mind they have a very good Customer Service

This app is great! I have been looking for an app with these functions for a long time. Everything is very customizable according to your needs. The great thing is that the customer service is great too! I had a little problem on the site and they were very kind and very efficient. They solved everything in a few moments with great competence. Excellent app, highly recommended to everyone, surely I will also try the other apps of this company. Thanks!!!

The app works well. Gives our website some added features with a simple interface. I would recommend it. It would be helpful to allow users to set their own background color. It seems to be a purple color now and doesn't always fit with website themes. Either give user option or change to a more light grey color which seems to be more industry standard. As a followup, the team made these changes quickly and effectively. Great support!

Excellent support from the team. They are also going to work on a few missing functions of the app. Overall ease of use is good

Its a really good app. and nice user interface . Easy to use and very happy with this app Highly Recommended to all

if there is a negative star rating, i would give. this app is so lousy that i paid so many months of subscription. basically done nothing and the tech team isn't helpful at all. my website crashed a thousand times and no help was rendered. dont bother trying.

I used this app to help me enable cashback on my E-Store, and I emailed their team and they were very supportive to adjust the app according to my store . A very prompt and fast support. thank you! Highly recommended.

It is a nice app, our developer team quickly responded to me. Thank you so much for your team. **********************

Just horrible. I installed the app, did my collections for the cashback, and 15 minutes later, it crashed on my website. The app was not found on my website and all of my time was wasted creating my campaign. I am extremely annoyed. Look for another app. You have been warned.

Great work, I love this cash back function, so smooth, awesome work, very cooperative and fast service. I already using this cash back wallet in my website. I love this

Amazing app. Great customer support. Highly recommend this app.