Reviews for Webkul Product Auction

The Crystalary

2024-09-17

United States

Great technical support, walks you through the front end integration in order to get the app working and setup!

Dev support has been very responsive and helpful.

Customer service is top notch. Any issues we haver come across have been addressed and fixed quickly. Highly recommend the apps.

Well designed software, attentive customer service and support. Recommended!

Product auction app is amazing and the support is even better

perfect

Asin was incredibly helpful answering all of my questions. I look forward to making use of this application!

Very helpful customer service for those who need help with set up and user friendly interface.

helpful support, nice app!

I am using the Webkul Product Auction App, and it has been a fantastic addition to our platform. The application is great, offering a seamless auction experience for our customers. The interface is user-friendly, and the features are robust and reliable. What truly sets Webkul apart is their amazing support team. They are responsive, knowledgeable, and always ready to assist with any questions or issues. Their dedication to customer satisfaction is evident and greatly appreciated. Highly recommend the Webkul Product Auction App to anyone looking to enhance their auction capabilities!

Thank you so much Webkul Team! You guys are the best.

Sadly, I cannot recommend this app in it's current form. We have been using it for years now and it keeps failing to work properly. The support answers promptly, but insured me two times that it has been fixed and won't show up again - but it did. The live chat support also did not work and I am not receiving anything back from their email. We trusted in this application for years, but are forced to look into alternatives or close down our business.

The app is ok... but the support team are not the best. It takes time for them to understand what the issue is , they sometime provide a soluation but have not fully understood the issue and need to ask more questions.

Great support very quick at fixing problems

Vanbase

2024-04-16

Canada

Great support from Asim!

very good

I am extremely satisfied with the experience with Webkul. Their professional and knowledgeable team assisted me and made building my website a hassle-free experience. I highly recommend Webkul! Thank you!

This is an awesome system, and easy to use. When there are questions, support is quick to respond and solve.

I've been using this app and I'm thoroughly impressed with its performance and user-friendly interface. Wonderful app. The support is very good.. A big thanks to your support and app

I have been working almost daily with the Webkul team for almost 6 months. Their responsiveness is impressive, and have fixed any issues quickly. We downloaded several other auction apps to decide which one to go with, and felt Webkul was the clear winner.

Excellent app! Even better customer service! Thanks so much, Asim!!

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten. Die Funktion der App ist wirklich toll und wird ständig erweitert.

I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.

Using the app - Vashu Bhatt helped on chatwizz call with setting up , very helpful thank you . Based in UK.