Reviews for VolumeBoost ‑ Volume Discounts

Great app and great customer service. This is a great way to offer volume discounts to our customers

Top Service, Chat support kostenlos und in weniger Minuten Genau wie beschrieben! Alles was man wünscht!!

Joker Greeting

2022-08-02

United States

I have run a shopify store for 7 years now and tried many apps. For me and my purposes this is the best volume discount app that doesn't get in the way of other things. I did have a hiccup today and chatted with the team and they were there within a minute. It's 8:58 PM.

Update: Here's the response (escalated to their growth manager) after the app caused major problems with the theme, apps and entire site. They haven't responded for a week (after ~10 reply attempts, and a new support ticket). *** Hulk Apps Response: "Hi (name), I hope you are doing well. I'm the Growth Manager at HulkApps. I'm here to assist you. FIRST OF ALL, I sincerely apologize for all the inconvenience that you have been facing with our application. Can you please re-install the app in your store again and provide me a chance to help you with our app? I promise that I won't be taking much of your time and will manage all the coding-related implementations for our app in the theme that you will specify and will make sure that everything is working perfectly. Once we are ready with the solution, we can jump on a call so that we can share our screens to make sure we are on the same page and there won't be any back and forth. And as compensation for all the trouble you had with our app, we would like to offer our Volume Boost app free of charge for your store. Please let me if you have any questions or concerns. I'll always be here for your help. Have a nice day ahead!" *** (Again, they haven't responded for a week after I've replied about numerous times. I even created a new support ticket for some type of response.) *** Review: The app suddenly stopped working. The discount was on the cart, then disappeared on checkout. I spent hours dealing with the issue with support. They said it was fixed - I had to revert to an older theme. That still caused the same problem. I had to confirm on many platforms that it still didn't work. They didn't believe me, and asked for collaborator access again. Do not use. It'll mess up the code on your entire site theme, and the support will not help. Even with collaborator access, the issue wasn't fixed after they said it was. Switching to another app. Bad coding. Poor integration. *** • False promises. • Terrible customer service (and this issue escalated to their growth manager). • Do not use.

was frustrated with some errors from the app, after spending over a day of fixing and asking couple of support to fix the problem, Sanjaysinh is the best to truly help me to solve the problem, and yes, the app is good, recommend!

All the time, Hulk App has been the best for me. Never disappointed me even once. Hulk App support team, especially Agent Sanjaysinh, he's great person to support anything that we might have to tackle. Don't hesitate to use Hulk app if you plan to run whole sale or tiered price rules at your store.

Great app support, they helped us in under 20 mins! We are looking forward to seeing what this app can do for us!

Good app, with great support! I really like to use this app also i was facing an issue with my theme, then support help me to fix it.

A good app so far, it makes small changes on your website, and these small changes lead to conversion.

great app, very supportive team and helpful and faster than expected in support. The app features are needed and very important.

Good customer service. Very helpful and fast response! I would highly recommend it to anyone that wants to have a good quantity breaker!

this app has helped build our online store and the live chat for help has assisted us immensely. I would recommend.

Great app, does what it says. Really like the display banner options. Reached out to support team for help, super efficient. Overall A+

While the set up is not very user/beginner friendly, the support team was helpful with the installation process. Once installed, had to make some adjustments to the desired discount offer because it is not very intuitive in the settings (i.e. how to differentiate between USD (price discount) & USD (fixed price) when there is no explanation about the difference between the two or how to set it up). So it meant having to go back and forth with making adjustments and double-checking that the discount offer reflected in the front-end of the store was accurate. Other than that, the app is doing its job.

Estoy muy satisfecha con la aplicación, era lo que estaba buscando! El apoyo del servicio al cliente es muy bueno, son muy amables y eficientes.

very supportive team and helpful and faster than expected in support. The app features are needed and very important.

great app, awesome customer service! provides functions other apps of this sort simply cant. very happy!

Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.

Its a must have app for me, the app works brilliantly in the way it integrates with my business needs. Support is super fast. Keep it it up!

Amit and the team installed the app for me and fixed all problems i had and the app work very good and easy to use recommend it to everyone

Excellent app, it is the first time that I use it and the customer service team was able to answer all my questions and even make some adjustments to make it perfectly fit in my web. Highly recommended!

Lovely app. Well thought out too and offers everything I am looking for. The only change I would want would be a freemium model that charges based on orders per month if you get over a certain amount, for example. That would be the best in my opinion. Other than that, lovely app so far!

This app provides great functionality and has a very clean, well designed user interface. We are already experiencing a "boost" in conversions and sales. In addition, the customer service is exceptionally good! We switched to this app from a competitors and are so glad we did! Highly recommend!!

I only use this app a couple times a year but it is 100% worth it. It's definitely the best I have found for stacked discounts and just general ease of putting sales together. Any problem I've had with something not working how I needed has been fixed so easily and quickly with their live chat. Can't recommend this app enough.

App works well. I love that I can specify discounts based on customer tags. Help team was quick, patient, and efficient!