Reviews for ViralSweep Giveaways Contests

Let me just say that no one asked me to come here and leave a review, normally I only leave reviews when I get horrible customer service but this is not the case. I am so pleased with viral sweep that I had to come on here and leave them a review. I use there app to run my sweapstakes and first off. I’ve gone from 40k in sales a month too 250k + a month in sales, given it wasn’t them that made that happen but without their app I wouldn’t have been able to do it. I did request that they add a way to mass add bonuses to specific products and they told me that they had it in the works. I emailed back saying awesome, let me know when you get that done; not thinking they would ever remember to email me back. Sure enough yesterday I got an email back saying they added it, and ontop of that they made a 4 minute video specifically for me showing me all of the new features, then ontop of that they went onto my site and did some new integrations for me free of charge because I didn’t know how to do them. This customer service is better then I would’ve ever expected. No BS when I say this, I’m a regular guy and seriously they are that awesome that I had to come here and leave this review because they deserve the heck out of it! (by the way, the guy who did all of this was Giancarlo.) again, amazing job and thank you for the amazing customer service !

The customer service is top-notch. So far the platform has served us well for our giveaway. We have used other platforms that were not as straight to the point as Viral Sweep.

We have been using this app for several months and it's worked great for the promotions we are running. Plus the support team is great and have helped guide us and fix issues quickly.

Great app for contest or sweepstakes. I reached out for assistance and the customer service was so fast & helpful.

Viral Sweep has been one of the most amazing app experiences I’ve had thus far. Customer service is extremely responsive and the owner is the one who is typically responding to customer service tickets. Talk about dedication. On top of that, the app has so many intuitive features to help bring your marketing game to the next level. Thank you Viral Sweep and Giancarlo for making my life 10 times easier!

Easily the best giveaway app out there. Super simple to use, tons of design flexibility. It works the way you need it to. And, the founder will follow up with you to make sure everything is running perfect and gives you tons of tips based on how other campaigns have found success 10/10

Great experience using Viral Sweep for a giveaway, thus far. Intuitive interface and easily implemented on our website.

Outstanding support quality! Fast and satisfying responses! We would certainly recommend ViralSweep to others! They are super flexible and solution oriented!!

LevelUpRN

2021-04-06

United States

We love this app. It has helped us run successful contests and sweepstakes. We also have used the contest feature in a slightly modified way to suit our specific needs, and there are so many features and functionality that we were able to make this work! Support has been EXTREMELY helpful. You know, on Shopify stores you use a lot of apps...but you really really value the ones where support is helpful, engaged, understands what you are asking, and works WITH you to find ingenious solutions. That always stands out and makes my day. I highly recommend Viralsweep for this reason.

ViralSweep is simply incredible! We looked at multiple sweepstakes platforms, however, none of them had the robust options we needed to aggregate all our contests, influencer campaigns and user-generated content collection to one platform. ViralSweep has literally an option for anything we could think of! On top of that, Giancarlo, the founder, took time out of his schedule to give our company a full presentation and overview of ViralSweep's capabilities. When I have any questions, he's incredibly fast to answer and always brings a solution. You simply cannot beat this platform for the value you get.

Dr. Dabber

2021-04-01

United States

Fantastic app with a fantastic support team. Literally saved us thousands in custom dev work using Viralsweep and we couldn't recommend it highly enough.

Robust and easy to use. Tracks everything you need for Giveaways management. Allows you to have multiple promotions running at the same time and the Referrals tool is just superb to increase engagement.

Nothing on Shopify does what viral sweep can do... Regardless of the functionality, Giancarlo one of the co-founders has provided (and this is a bold claim) the best service on any app i've ever used. Absolute legend. Download, you won't regret it.

The Viral Sweeps support staff is always so helpful, and so prompt to answer. I've reached out a lot to ask various things, and there has never been a time when they haven't been able to help me, even when it's concerning a question that also involves another platform, such as using Zapier to connect the Viral system to another system, or even making custom edits on our page in Shopify where we're hosting the Viral Sweeps lander. 100% impressed by their customer support.

The app has many functions, is very practical, and the customer service response is very fast. Quickly helped me solve the problem. thank you very much. Very professional！

Pedaltrain

2021-03-23

United States

We have used Viral Sweep for almost a year, with great success. We've managed giveaways around the world and it just works. Easy to set up even for this non-tech business person. Hardly scratched the surface of what it can do.

The team over at Viral Sweep is outstanding! They are always there when I have questions and are super friendly!!! The user platform is very user friendly as well!

I used this app to help grow our email list and better organize the CX of a giveaway. I strongly recommend this app after (seriously) increasing our email subscription 10x and having a very smooth customer experience.

Obsessed Garage

2021-03-05

United States

Back in 2019 I emailed ViralSweep asking about having an option to award sweepstake entries for purchases on Shopify. I got a swift response from Giancarlo saying they've been working on sometime like this! We've used the purchases app for multiple sweepstakes and have tracked thousands of orders with problems and selected our winner without a problem! Giancarlo is awesome and responds quickly! If you're looking for an app to run sweepstakes on something like a car this is the app you want! It makes life so much easier!

Just downloaded this to run a photo comp. Easy to setup and the support was very responsive when we had a small issue (turn out to be our fault) with the widget. Great app, awesome support.

This app is very easy to use and has some of the best customer service I've experienced with a shopify integrated app. Giancarlo responded to my messages within a few minutes and worked with me to figure out any questions I had. If you are thinking about it, I definitely recommend.

We used this app on our website to run two simultaneous campaigns, one sweepstake, and one purchases. App runs smoothly, everything is easy to set up. Giancarlo, the co-founder, is always available when help is needed! All in all, recommend eyes closed.

This app is poorly priced, the features seem good but the price isn't helpful when trying to decide what app to use for contests. If it were $20/month it would be worth it. $200 USD/month to be able to use on 1000 orders does not seem worth it. $2400 USD/year for a feature that shopify should have as part of their platform is unfortunate. Edit: Developers response did not address the point made in my review. Im changing this to a one star review due to the fact they chose to belittle my feedback instead of considering it is valid to leave a review if something is overpriced. They belittle my review for not having purchased their app, when I fully explained in the review it is too costly to purchase. Consider this, it is $30/month to use SHOPIFY. A platform that has far more to offer than this app. This app has far less coding requirements, far less to offer, and is priced at 6.7x the value.

ViralSweep is absolutely integral for what we do. The team and support is absolutely first class, one of (if not the best) we've experienced whilst building our store. I cannot recommend the app enough, it's absolutely packed with features and if there's something is doesn't do, reach out and the team and sure to help you out!

Great app so far, definitely pricey but should get the job done. Staff is very knowledgable and helped every step of the way