Daiane Bobbin Lace
2024-02-19
Italy
Initial review: 1 star - No documentation for an easy start. Update: I can now confirm the initial lack of documentation for getting started at this stage. While some bugs have occurred, the support service has proven to be very prompt and competent, resolving nearly any issue within a couple of business hours. As of now, I've successfully implemented everything I needed for my store. Based on these experiences, I'm adjusting my rating from 1 to 4 stars. I will provide further updates if my experience changes.
Shop Brave Planet
2023-11-21
United States
Did not work on our site, customer support was very slow and we had to find an alternative solution as they never got back to us.
L&C Cabinetry
2023-08-21
United States
App did not work on our theme. Reached out to customer support multiple times, very slow response times and not very helpful.
GardPoolShop
2023-06-26
Italy
Ok, the app is very simple to use and does what you would expect. Chat support is fast and efficient.
CatEye America
2023-03-23
United States
Utpal and the rest of the team were great to work with and promptly assisted us with resolving a minor issue after our initial deployment of the app. Works as intended!
Hogs Back Brewery
2022-11-30
United Kingdom
This app helps solve a really basic problem, we can now show different descriptions based on what variant is selected. I had a little trouble setting up but Shreya was great at helping me fix the issue.
Peachy Secret
2022-11-13
United States
I needed some adjustments to ensure the product page was streamlined and easier to navigate. The assistance I received from the Starrapp Studio Support team was really helpful. The support team members assisted me in with three different areas that I was having some trouble fixing on my own. Many thanks to Laxmikant, Utpal, and Shreya.
Alvin’s Cables
2022-11-04
China
This app is helpful, it can show different description. The staff is so nice to help me solve the issue
Hemlock Shop
2022-10-21
United States
Shreya helped me with all my issues, even when the chat said it wouldn't respond until sunday! I'm so happy this is fixed today so I can continue working on my site. She even changed the color of the tabs to match my website, and showed me screenshots of what she did so I could understand how to do this myself. I'm very satisfied and thankful to Shreya! Yay!
DUKWIN
2022-10-17
Hong Kong SAR
When I have a problem, they are very quick to help solve the problem. Very good service, great, worth recommending.
Catchup Stores
2022-08-04
Saudi Arabia
Utpal helped me very kindly, and taught me in the best manner. Im in love with Starapps and the support team. The app is easy to use.
MARIVELLE
2022-07-30
Austria
When I solved my problem with the variant images using the Variant Image Automator, another issue appeared: The description wouldn't change by choosing the different variants. So I tried the Variant Description King app. First I had some troubles with setting it up but Shreya was very helpful and explained it to me and configured the app. Now it works great! Everything. Changing the variants will change the images and descriptions thanks to the apps "Variant Image Automator" and "Variant Description King". Thanks a lot Shreya!! 6 Stars!
DB Boutique
2022-05-23
Australia
Great app and the customer service team were really helpful and quick to respond. Thanks for the help team!
lingsDev
2022-04-19
Hong Kong SAR
We have been using this app for years. It plays an important role in providing a good shopping experience. The support is prompt and friendly. Highly recommend.
2021-12-20
United Kingdom
Thanks a lot for the Great customer service. The app is working really well. Highly recommended.. :)
2021-11-17
United States
Super good support team, very responsive. I am amazed by the app and its results. I can recommend it!
Kraftareena
2021-09-17
United States
Amazing App. 5 stars for their customer service and help. They responded to all the queries instantly.
Shop SlimFast
2021-06-05
United States
The support on this app is nothing short of incredible. Not only did they assist in our initial setup, but also supported us in ways related to ADA compliance that were above and beyond (it isn't easy to make an accordion 508 compliant). The app itself is very effective in its purpose and does exactly what it says it does. The developers are just outstanding. As a follow up 90 days later- still going strong and StarApps is still providing outstanding support.
Magic Organics Co
2021-05-26
Hong Kong SAR
I installed this app to make simplify my FAQ page. Through StarApps Studio website, I was able to get help almost instantly. Customer support is 5/5. Highly recommend.
Kekoo Store
2021-05-06
Germany
The App Works perfect and the Support team is very fast and kind. They helped me many times to customize the app how ever i wanted. Thank you!
ZapWizard Design
2021-04-20
United States
My theme supports whole site tabs, but I wanted product specific tabs to allow for instructions. I needed something that could change the instructions depending on the variant selected. This plugin uses hashtags and one of the headers in order to make a tab. You can edit everything inside the product description. The support team even customized the look to perfectly match my theme for me.
TellusRem
2021-04-13
Denmark
I absolutely love this App. We are using it for product descriptions page - and the tabs look amazingly well. All the information is now well organized in a user friendly manner both on mobile and on desktop. Shreya and tech team were great and fast at assisting and modifying the look of the tabs for us on desktop. Check for yourselves on any product on www.tellusremshop.com
SIGEL ONLINE SHOP
2021-03-29
Germany
Great app, easy to use and incredible fast and friendly support. Makes the product detail pages less cluttered and more user friendly.
Conrad Hasselbach Shoes & Garment
2021-03-18
Germany
We now use all the apps from Star Apps. And I can only say that they are all super and 100% worth the money. Moreover, the support and their accessibility is outstanding. You turn to the support with a problem and within a few minutes you get a suitable answer and immediate help that solves the problem. We can only recommend them!
2021-03-10
United States
Easy to use app to neatly display descriptions and information. Star Apps was very quick in helping us manually configure the app for our new store theme and it works perfect.