Reviews for TrustedSite ‑ Trust Badges

At first the app was great, until i accidently picked the wrong plan and no I getting a outrageous charge even though I changed the plan once I realized it was the wrong plan. Then later deleted the app and the charge is still pending.

I think this is a scam app, it slows down the site, it tracks all customer info, after a year of using it I'm going to uninstall this today. how do I remove your app code?

Well, I see the potential for having this app on stores to ensure trust with our customers however, when I added it to my store it slowed my store down drastically. I decided to delete the app just to see if it really was this app that slowed it down and not something else all though it's the only app I've added in a while. A week or so later I was still receiving emails from them monitoring my website and letting me know how many customers were on my site at the time and how close I was to the 500 minimum for the free trial, AFTER I deleted them. I'm positive they're still on my store but just aren't sending anymore emails to make it look like they're not on there because of my reply to still receiving their emails. My speed score is still down and I pay another app service to keep the store loading fast. They've disabled my account preventing me from logging in again to reinstall which seems a little deceitful to be honest. I'm guessing because my store is still being tracked maybe? I'm not sure if it's the company, a certain person(s) at the company, or the app itself that's the problem here. Please provide some feedback. thanks!

I really want this on the site, but the free version only allows it to show in the bottom right corner of the site. That's where the chat box is. At this time, I can't afford $39 a month just to be able to move it to the left side of the site. That's really unfortunate.

I downloaded the app to test it but I don’t have the password . I am trying to get he email to restart my password but not email is sent . Please I need support asap . Thanks

I would like to say everyone that this helps me to find good loyal customer and trusted customer thank you trustedsite love you more

pretty good.. features that should be basic cost a lot for startup sites that already have alot of expenses.. not really worth it atm

Great tool and a must have for all websites who want to convey a feeling of trust and security to their users and customers.

We are very happy with this app. The support from Jay to enable the recommended implementation was excellent. Jay was very professional and communicated the progress of the required changes very well. I would not hesitate to recommend this app to other Shopify store owners.

POOR customer service! takes ages to respond. You have to wait at least 2-3 days before someone responds and even then it's just one message and then you have to wait again. The trustedsite badge was not showing in my website and the issue wasn't resolved when I gave them access to my site. I also been asking for a refund as I have uninstalled their app but they won't give me my refund even though the payment was less than 30 days ago.

Very good tool. I recommend!! They send you an email every week saying how many people access the website.. The only thing I thing they should improve, is to proportionate more free features to people.

Please pay close attention here before installing. We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of money. This may all work if you don't have much traffic in your store but as soon as you have a campaign that works well, hundreds of dollars are due here. Without any information before. They charge u and than u will get the information. Happy Birthday :) The system itself is good, easy to configure and offers many possibilities. It is a pity that it is not enough for further cooperation due to the billing model.

I would recommend the app because not only did they improve my website features, they did an incredible job making it more professional. Thank you

This app will definitely help your customers feel more secure when purchasing and I have had no problems with customer service, they are always ready to help when needed.

Thank you Jay and Stephanie for your assistance adding the trustedsite badges in the right spot, A-1 customer service

It's a great app. I really like this ! I think the "trusted site" sign should be bigger than now so that customer see it.

The app adds a secure look to the website. Which should help clients feel more secure. Just added this, so far, so good!

Best One thanks For people who still Develop app Useful Like this our team recommend trustedsite at 100%

Easy installation, site looks safe and secure. Fair fee structure. Very happy with this app. Thanks to the developers.

Easy to install and makes customers feel safe and secure when making purchases at our online store. One of the best there is.

I love this app! It was easy to install and I know that it will make my customers feel safe and secure when purchasing from my site. TrustedSite is definitely one of the best out there.

Trusted sites elevated my website to the next level by creating security for my web clients in order to make more sales with no second thoughts. Thank you.

I'm not totally familiar with having the TrustedSite logo added to my website, however, it is great knowing that your company website has the approval of TrustedSite.

A great new feature on my Shopify store. Recommend it to others as it adds that extra peace of mind to people visiting your store.

As an online shopper for years, I understand the importance of being able to shop with confidence. As the owner of a new e-commerce store, it is important to build a site with integrity. I have found an important and necessary partner in TrustedSite. They actually listen to your needs rather than trying to upsell and I have found them very pleasant and easy to work with.