Reviews for TrackingMore Order Tracking

Great app and great customer service. I can recommend to everyone that is looking for a solid and cheap tracking page in your own branding.

The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).

The application interface is clean and nice. It has some awesome features which are quite useful for a dropshipping store. By the way, the support is also efficient. Highly recommended.

Good custom service. Was helped right away with a problem I had! In addition, the app works very well and I don't know of any app that works as well.

Good App, got the boh team to help set it up so it was customised for me, works well now. Recommended comparted to what else is out there

Nice app, easy to use and good support when I asked for french translations of some texts. It's nice that the app updates the order status when the package is received by the customer.

It's an amazing app. If the app has a problem, the team can always fix it. It has total control over customer tracking and I will use it forever.

Great app thats easy to use and absolutely brilliant customer support. When we needed an integration from a courier not listed they were more than happy to include it for us without any issues.

Phenomenal customization and set up support. The app is perfect for displaying exactly what you want customers to see while omitting things you want to keep hidden. Fantastic app!

This app helps me tracking packages stock in transit, giving me a heads up of potential complaints from customers with delays on deliveries. They customized it for my store. I really love i

I love its dashboard, giving me a great visibility of the status of all shipments. The translation feature is also crucial to us. I just wished that the free plan were limited only by volume, and not by functionalities. The email alerts seems to be very helpful, and I wish they were available on the entry plan as well.

This app has helped us provide a better experience for our customers which is a key focus for us. The support we have gotten has been great. Highly recommend

I really liked the application, it is great! It has first class support too, it served me very well ... A pity just that it is not possible to translate the Dashboard panel into my language, I tried to translate with the chrome extension but it was possible, so it is necessary to translate word by word. Other than that everything is ok. The support answered me immediately, keep it up. Great!

Very Happy on using this App, I try to contact helping extra more quotas, They support very fast and friendly Awesome App, Great Support

Very happy so far! They have provided a great service and the customer service was great as they helped with any issues we had.

Super useful app. It has reduced my customer service tickets by 30-40% since installing. TrackingMores customer service was extremely helpful and responsive to help me get set up.

Very good app for customers to track packages. Perfect customer service, they helped us to solve a problem real quick.

The app helped us to improve our customer experience a lot and with any problem we always received great customer support. All in all really recommended.

Application pratique pour suivre les expéditions des clients et les tenir informés. Support rapide et efficace.

Die App erfüllt all meine Erwartungen.... anfangs funktionierte alles gut später habe ich etwas verstellt, aber der Support hat mir schnell bei dem beheben der Fehler zur Seite gestanden. Danke an das Support Team von Tracking More

Super customer service. Quickly solve my questions and very easy to use the app. Detail guidance and online customer serivce. Respond quickly. Highly recommended!!!!!

Excellent rapport qualité/prix et service hyper réactif. Mon problème a été résolu en 24h et tout fonctionne parfaitement. Je recommande à 100% (interface personnalisable etc...). Merci !

The service is just perfect! I had some things I wanted to change that needed to be coded, and the app creators helped me right away! I'd say just take a look. :)

We are on the first month of a paid plan. We've found that the number of orders detected by the app does not match the store. Real-time sync is not working - it just ignores orders that should be imported. That's the main problem because the app is worthless without syncronization of orders. Customers are looking up an order and it returns no data. You cannot configure the alert emails, it just defaults to account holder. And customer service is very, very slow.. it takes several days to reply to queries and usually with no solution - they just ask for a screenshot and then silence again..

I installed this application and it is very useful, it helps you have a little control over the tracking numbers and it is GREAT. THANKS!!!