Reviews for TikTok

JaeBee

2021-12-29

United States

I installed this app months ago and still can't get any help with setup. I also was suspended after setting up an ad account.

great app . thanks about this app . thanks. ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

TikTok is my favorite app & my small biz went viral on TikTok! I enjoy sharing creative content and letting people see behind the scenes of my small biz.

Triple AAA Fashion Collection Okay based on our experience with this app the concept is nice but the setup is very lame and difficult when we create our account and put in our correct information it is not loading or either telling us the account doesn't exist. I need someone from support to help me set this account to hope they see this message! We have reached out to support since we downloaded this app and we got only a dummy response message however, no rep from TikTok has replied to us with very poor service 0 stars I hope Shopify sees this message for services that don't provide what they offer! We have reached out again and still, no one from support is coming fort to answer us extremely poor support they don't care to even reply to fix the issues at hand I am extremely disappointed!

Won't let me even sign into the account i set up and paid $20 into. If the developers actually care, contact me directly via email instead of providing an automated reply to this review.

Keeps saying my account doesn't exist. i would love to use it. I'm logged in on a different tab, so I know my user name and password. I can't find a way to contact Tiktok, really not a good way to start this. I'll update this if I ever get into it.

I cannot even add payment info, drop down menu does not contain my city. Pretty useless to have a drop down menu for payment addresses, especially if it contains only like 30 cities for all of the province. garbage.

Use it to help with my shopify marketing. It is new, so some components are not ready. But still gonna use it as well

VincaUSA

2021-11-03

United States

I tried to log on and it just keeps saying account doesn't exist. I logged in and out on my phone to confirm I'm set up as a business but it's just not working.

i used this app to not just get me exposure of my brand but also get customers. it definitely made my brand known.

Really buggy. I signed up for £36 of ads credit off the bat and then had huge issues setting my pixel & account up to actually be able to spend the credit. Support forms don't work on web or mobile. The link to customer support on the invoice doesn't work. I had to disconnect my account and create a new one. I then submitted a brand new ticket, clicked send and everything I'd written disappeared. Fed up of going round in circles and hoping one of my messages has got through as I'd like a refund on the original account. I was excited about using the Tiktok channel and was hoping to take advantage of the welcome offer but I'm now dubious about using this it at all because the support is so bad/buggy.

Very difficult to use, I tried and it didn't work out for me when I went to tiktok to post, it was difficult

Installation is very simple, but there are still bugs I have completed all the configuration, but I still cannot see any products in the store management. why is that? How can i fix it.

I use this app to help me promote my store and products. I like it a lot it. The app helps reach out to millions of potential customers all over the world.

very satisfied the app is very easy to use and i like how cheap is it and easy to control and everything

A couple of clicks, and it was all set up. I couldn't ask for anything easier! I'm looking forward to getting started.

Won't let me connect to my business profile I created in the app. I don't need a separate one for Shopify???

I have not used this app for business as of yet I am attempting to use it to help grow my business and connect with people

J'ai utilisé cette application pour m'aider à faire des ventes et du trafic sur ma boutique en ligne. J'aime vraiment comment ça se passe. Ce serait bien si ça faisait mieux.

easy setup with no where near as much trouble as facebook ads gave me in the past. very glad I switched over so far!

Anyone run an Ad before they made a comment? It's the most expensive bubble gum machine out yet! Told me something was wrong with my site until i added funds to my account. I didn't plan to add anything until more research so I tried to add $10, when i was rebuffed and it said $20 minimum, which is ALSO the minimum amount to run an ad per day. Other than that, and that i cannot make a page to see where this all goes, it's awesome! To be fair i will make another review once i run ads for more than a day.

Super easy to set up and ran into no problems! If problems did occur their are so many ways to get help.

It's really easy to use but I would like it if I could see my tik tok account posts. Overall the app is up front and easy to use.

New, but really excited to be here! tiktok is the future, as opposed to other social media companies who are now run like cartels

A PERSON TRYING TO BUILD FOLLOWERS THE MAY CONVERT TO SALES HAS A GREAT CHANCE ON TIKTOK GOOD LUCK.