Reviews for teelaunch: Print on Demand

This is one of the best apps, with the greatest customer service. I appreciate the team and the hard work they do

I use the app for all of my products. I changed theme and I run into a few issue... sizing chart link showed 3 times on my product page. I asked for help from support team and after a few days it was solved. It was an easy issue because of my theme set up , but Christopher did the extra mile to reach out for help... so, it’s solved. Customer service is prompt, friendly and they do anything they can to solve problems. Great experience! Eva M

I wanted to add POD to my store and had a lot of questions. The customer support is great and answered all my questions promptly and helped guide me through the process. Have already made a few sales! Thank you

I absolutely love Teelaunch! They're customer service is amazing! and they truly cater to you and make sure that all your issues are resolved and that everything is the way it should be! I highly recommend them to anyone! A big thank you to Chris as well for being such a huge help every step of the way!

Products are out the door fast! Chris and Kristy are great to work with and respond promptly to messages.

Teelaunch is a very simply designed print on demand company with really amazing customer service. If you have any issues, they make sure you are happy! Definitely recommend

teelaunch offers products that other POD suppliers don't at very reasonable prices. The cutting boards and doormats really help to round out my offerings. Most importantly, their customer service has been very responsive and they do a terrific job! Recently they spent most of a day walking me through an issue that, as it turns out, wasn't even on their end. Highly recommended!

After trying many other POD apps/companies, I'm circling back to Teelaunch. Products are always great quality and I can rely on my orders being filled correctly and quickly. Seller support is also very responsive.

Edit: I have updated my review to a full 5 star in light of communication to fix the situation by the owner over a policy change that caught us off guard. I have been with teelaunch for over 4 years and hope to continue that relationship in the future. Communication and customer support have almost always been top notch. With that in mind, it is my hope that in the future they make it MUCH MORE CLEAR when policy updates, removal of products, changes to pricing/shipping occur, like adding it to the newsletter. The help desk that houses a lot of information isn't even accessible from the main menu on the website. The website in general could use a face lift in the future. It would also be great if they could expand into hats and better branding options to stay competitive in the POD field. It would also be nice to see success stories or other shops being featured in the blog that are utilizing teelaunch in there stores. Overall, I still highly recommend partnering with them, just know that they are growing and with that comes new obstacles, so stay informed. They are thankfully still a very personal company that cares about their brand, so I hope they never lose that passion. It helps to keep us confident in who we are partnering with, no matter the size of our operation. ---

So far so great. I'm part of Adrian Morrison's Student group. I'm going to remove my on POD products from Printful. Looking forward to working with you. Easy to use. Great Interface. Great Product Selection!

I have been using TeeLaunch for several months month, and they have become my main provider. The customer service is superb! They respond timely to any and all inquiries. I am very happy with the shipping time as well as quality of the products!

Amazing app, so much you can do with it to create unique products for your store and very easy to use. Their customer support is excellent also, and they quickly responded to help me with my design. Highly recommend this app, if you haven't got it WHAT ? are you doing !

They not only have quality products but awesome customer service! I think it’s the best customer service I’ve EVER dealt with!

Easy to use interface, excellent product selection, customer photo uploads and so much more. Amazing customer service as well!!!!! Thank you Chris and Teelaunch!

This app not only makes the process quick and easy, but their customer service is TOP NOTCH. Highly recommend.

I love the selection that relaunch has. I have yet to have an ordered fulfilled, but am excited about the products.

Still working on launching a product but I have heard great things about teelaunch. I will continue to use it until I see profits.

i use this app to print my designs on your different products. I do wish that you all had crop tops, socks, and bodysuits a little more products with your apparel section. Other then that everything is good.

They have a few descent products but their customer service is lacking. With that said, they do respond quickly during normal business hours. The customer service agent Dave Alpers was rude, condescending and ignorant. Rather than take constructive criticism about how their app doesn't show the products I created and imported to my store, they say you can see it in Shopify by looking under all products and searching for the word teelaunch which is what the vendor will be listed as. Although that is true and as they said "it's basically the same thing" being basically the same is not the same. They still don't have a section showing the products you've imported into your store. That is not user friendly or good for business. Every other dropshipping app that I have been using and I use about a dozen lists the products of theirs that have been imported into our store. Poor manners from customer service and their less than average overall product offering knocks them down to three stars. Do keep in mind that they have a YouTube channel (https://www.youtube.com/channel/UCRGszI7ZL-IYQ2dylXJQPvg) where they post videos that you can use to embed in your product descriptions for some (not all) products. That is very thoughtful and helpful. Also see this link (https://docs.google.com/spreadsheets/d/18B-f3hdgUDF4PC-4NzHWDO9Blj4S0XD2WnEyud4g3dE/edit#gid=1074082432) for more teelaunch product details. If their customer service gets better, and my orders are produced and shipped in a timely fashion, then I will change my review to four stars. If not, then I won't. UPDATE: Shortly after leaving this review, the owner "Chris" called me to apologize for David's poor customer service and said he didn't mean to be rude or condescending. I don' really think that is true because he seemed pretty purposeful in his response to be that way to me. However, the call from the owner made me update their review to three stars from the original two-star rating. There is still room for improvement and I am weary of order fulfillment based on others reviews...wait and see game now... Still no list of products imported. :(

TERRIBLE CUSTOMER SERVICE. ALL of my sneaker orders had printing errors and DID NOT have my Logo. They refused to refund or correct and re-send to my customers.

I'm building a new store using their cool new Print-On-Demand Personalized products. They already have some awesome personalization options and I'm hoping to really leverage the creative element that the new personalization feature brings and turning it into a lot of sales. The app is fluidly integrated with Skopify, thecustomer service, responsiveness and helpful nature of the Teelaunch team has been excellent. Highly recommend.

Started using Teelaunch to sell tumblers recently. Will be trying new products soon. So far the experience has been great. Super fast production times and really responsive customer service. Very happy so far.

I couldn't be happier with the print quality and the colors. Customer service has responded to every question I've asked in a prompt manner!

Thank you to Chris, the founder at teelaunch, I had a difficult time setting up my store with teelaunch and Etsy, the integration did not go smoothly. Chris and his team really stepped in, he personally walked me through the issues and trouble shoot to make sure all is working as it should. Chris, thank you! It is wonderful when the guy at the top cares about his clients to personally call and help out! Dorothy

Great app, great products and excellent customer service. I highly recommend them as your go to POD provider.