Reviews for TargetBay Product Reviews

Great app and fantastic customer service. Very responsive to my inquiry. Immediate feedback and follow up.

many features w/reasonable pricing. Working w/them two years. very responsive to client's concerns w/solving matters promptly.

I’m working with AK and it’s been an amazing experience thus far! I’ve only been working with TargetBay for approximately 3 weeks and see so many amazing changes done to my website. I have a good feeling about our partnership!

NO ACTUAL "FREE PLAN" The"FREE" product plan is only for 14 day (even though there is noting about it being a trial on their plan or pricing page). So basically : If I want to keep the reviews that I collected and the set up work that I did to my store, I will have to now pay them $10USD / Month. The app works ok but if I go over their number of reviews I will have to pay more again. In fairness, the site review and product review features look good and are easy to use. I would like to see them add a "share review link" for site and not just products.

The absolute best Customer Service of any company We have worked with! Do yourself a favor and give TargetBay a shot. The contract is month to month and the suite of services are fantastic. We use the email marketing, abandoned cart pop-up, automated emails, abandoned cart emails, email marketing creation services, and adroll marketing. Great time savings to have it all in one place.

Signed up TargetBay after struggling with 2 other apps, and it has already exceeded what the others were lacking. I had a question with a feature and after submitting a question, AK immediately scheduled a conference that answered my questions and also taught me more that I didn't know. Thank you so much!

The onboarding process was easy and they took care of all the setup on my site. They gave good training on how to use the tools. I still have to get try all the features but so far so good.

This app has streamlined our email marketing, customer reviews, and marketing automation. Plus, their support is super responsive and very helpful. I def recommend!

Tiger Nuts USA

2021-04-28

United States

AK has done a terrific job for us, and all of this while India is seriously struggling, well done! Jack and the team at Tiger Nuts USA

I've been with Target Bay for a few years now and they are super friendly, very responsive and offer the best customer service. They have also helped us solve super technical problems with regards to sending emails. I would highly recommend.

We are a startup brand and looking for enterprise level functionality without the enterprise price. I come from big brands and have used the best in the industry, and am thrilled with the level of service and functionality of this app. Major brands that are paying upwards of $50,000 a year for review apps are wasting their money and should all switch to Target Bay. Perhaps the best kept app secret on the Shopify App Store!

We have been using the app to gather and show reviews for products on our site. AK got that setup and looking good right away. Had a great call with Balli and AK regarding strategy, function, features for implementing email automation, retargeting and pop ups. Really helpful and excited to get started with them.

This app is very user-friendly. The dedicated support staff are quick to help with any questions, and the review platform looks great on our website. I highly recommend utilizing their services to grow reviews for your products.

Have been working with the TargetBay team for several months and greatly appreciate them as a partner. Their attention, service, creativity has helped us, and would highly recommend them.

I removed the app but it's still sending out emails to customers. Sent a request for help and no response.

I have been working with AK from TB for about 6 months now. He has done a great job with responding to my emails and helping us increase STDIO Beauty's sales through email marketing. He takes the time every week to help me design and schedule email templates to send out which is very helpful for me considering my busy schedule.

Senthil and the team at TargetBay have been very helpful in helping me get my marketing up to speed. A great app with really valuable features!

I have been working with AK from TargetBay for a little over 9 month now & I really love how responsive AK is to my emails & questions. He also understands the needs of my small business & offers solutions. With TargetBay we where able to get more traffic to our website and therefore more sales. The review app makes super easy for my customers to leave feedback and rate my products which in return helps new customers make an informed decision. I'm overall very please with TargetBay & AK's customer service.

I am using this app to help attract new customers, grow my email list, and recover abandoned carts. The customer service has been great!

I have been using Target Bay for over a year and am quite happy with how it works, it has generated a lot of reviews with the automated emails asking for reviews after shipping products.

TargetBay is a fantastic tool for automatically generated emails and user reviews. The interface is easy to use and if you have any questions, the team is quick to respond (Bala is amazing and so helpful!). I highly recommend TargetBay for your Shopify store.

This is a great product with excellent support. They were very helpful during the setup, as we worked to customize the look and feel that we wanted. Customer service responds extremely quickly if you have any issues, and our review program has really helped to drive SEO and revenue. This is much more cost effective than some of the other, high-end review programs and the results are superb.

Sprayology

2021-02-02

United States

We are glad to be working with TargetBay. The reviews are helping to increase sales. Our Account Manager has been very responsive when issues or questions arise. We always hear back and in most cases extremely quickly. We have not had big issues, as it works well, but rather little start up questions, etc.

TargetBay is a great partner for my online business. Working with Danielle for the past 6 months has been a real pleasure. She is professional, courteous, and insightful on ways we can improve our business model through reviews, automation, and email marketing. Danielle goes the extra mile--always prompt and attentive to our everchanging marketing needs.

Target Bay is the best! It’s onboarding process was seamless. Danielle transferred all my reviews from Mailchimp and organized them for me. She was able to implement my pop ups and reviews on both sites within a few days. I have also utilized Danielle to send out email campaigns. The pop-up, reviews and emails campaigns have all had tremendous success. We saw a huge return within the first month. Best of all, the pricing is very reasonable. We highly recommend Target Bay!