Reviews for Tapcart ‑ Mobile App Builder

So easy to use, love how fast it was to create the app. The marketing tips from tapcart reps. were so helpful. Very satisfied with the functionality of app and overall tapcart experience.

Truly a turn-key experience taking your website and turning it into a user-friendly app! While we absolutely love the app we have had some hiccups along the way pushing us to pay more than we anticipated to use this platform properly for our business. Our business does weekly product drops that we previously were able to schedule with our standard Shopify subscription. Once signed up for the app we realized that our Shopify plan didn't support product scheduling outside of the "online" sales channel so any new items we scheduled would immediately go live on Tapcart and could not post at our desired time. The only solution was to either scrap the app or upgrade to Shopify Plus (a $2k a month Shopify upgrade) in order to use Launchpad. Being able to schedule products accordingly is vital to our business so this upgrade would definitely not be necessary for most businesses. One other feature the app is lacking is a way to refresh without having to close out of it entirely. Our products sell out FAST, so this means our customers need to be able to have the items refresh to show real-time status of whether a product is in stock. Right now the item might sell out and will still state it's in stock while in the customer's cart. Our account manager did mention that this is a feature they're working on there's just no timeline of when it will be ready. The price points range pretty drastically but it makes the app pretty accessible for almost any business big or small. So far so good on our end!

Tapcart is just great. We've launched our shop's app in a matter of days. Managing it is so easy and user-friendly. The best part is that we have saved thousands of dollars on not having to build out a custom app on our own.

App performs great for us. Customer support is great as well as the ease-of use. Would recommend for any business.

It is so user friendly and easy to use. I have really enjoyed building our customer base and seeing the instant results.

I have nothing but amazing things to say about Tapcart! The representatives that I interacted with through-out my process were Ryan, Nicolette, and Cole. First I would like to start off saying how fast and seamless the process was. I had a very tight time line and they helped me achieve my goal. Getting set up in the Apple and Google Play stores were extremely easy. Tapcart integrates with your website great! It's user friendly and updates in real time which I really enjoy and is essential to my business. Another thing that really stuck out to me was that in about 30 days after launch they follow up with you to talk strategies on how to maximize your growth using the app. Within the first two weeks of launching, I have already seen an increase in growth and customer retention. 10/10 would recommend.

Love the app - However does not work with personlisation so is no good :( Desperate for an app that integrates with our website and personalisation.

My experience with TapCart has been incredible so far. Zero hiccups & the software has allowed us to create an app we are truly proud to release to our customers & the world. Big thanks to Jessica who has gone out of her way to promptly answer all my questions and get all our updates handled same day. Great work TapCart & Team

I really like the app's concept and the design of the app. It's clean and easy to use from my end. They did a great job with designing it and getting it on the app stores. However, there is a serious lag when you update products or quantities (from sold out to in stock). There's no way to refresh the app (no long swipe down) so you have to force close and reopen which sometimes fixes the problem. If you go into the view collection area of the app and play with the sorting feature it will sometimes provide an accurate view of the site in certain sort (best selling, a-z, etc) selections but not in others. I've gone round and round with Tapcart about this and they always blame shopify cache/api. If you are a shop that doesn't sell out or change product collections frequently, tapcart will be just fine. It's not a good look for my company as it's already annoying customers and we aren't even selling as quickly as we usually do. I'm going to hang on to it for awhile and let tapcart try and fix the issue- I'll update accordingly.

Beautiful design but customers had problems entering their addresses. Support couldn't fix the bug. Now we have to find another app provider, set up the app, and migrate all of our clients asking them to download another app :(

I have nothing but great things to say about my experience working with both the Tapcart App software & the team. Through the process, I have been working with Bobby and have appreciated how above & beyond he has gone to get my mobile app up running. I have also been extremely impressed with how he genuinely puts his all into the success of my business through mobile app, which is rare these days! The functionality of my mobile app has been great and people have raved about the professionally of it - so overall VERY happy with my experience & I highly recommend getting Tapcart.

Luseta Beauty

2021-02-09

United States

Very robust app. Already getting positive ROI in Month 1! Best mobile app in the market. Very good customer service and support.

So far it has taken most of the free trial to get set up in the apple app store. Just got notified that something is wrong with my D&B number and to call them and in about 2 days I should have it resolved. There went the rest of the free trial

A 7 day trial with a 2/4 days set up time (between the duns number etc..) is not enough to assess the viability of this product. That said the product is really well done with great integrations and is a great way to test if having an app would benefit our business. I'd also recommend lowering the price of the subscription and adding % of sales so we can grow together as your product is adding value.

Game changer for retention! We were skeptical at first, but the value has really shined. We'll be looking to prioritize this going forward.

Sunwarrior

2021-01-12

United States

We've had a great experience with Tapcart. Their customer service team is friendly and they are continually improving their app. Our customers like how much easier it is to purchase on our app vs. the store checkout.

Wasn't sure what to expect but we were blown away. The cost is uncomparable and the team was extremely supportive and assisted us with any hiccups we ran into and getting set up was so easy and seamless. Couldn't be happier.

Fantastic app, really easy to set up and launch. I love the customer UX too. The support has been great, Tapcart go above and beyond to help you.

Hands down the best you can find for a mobile app developer. The Tapcart team is amazing and made the entire set up process super easy. Do yourself a favor and just go with Tapcart. The customer service is top notch and my customers love the app!

We've been looking for an easy solution to give our customers an App experience for our brand. Tapcart is the one... The customer service is second to non... Robert walked us through all the steps to get us up and running in no time. It's nice to have a partner helping us with our native mobile platform.

This one of the best App we’ve used , great customer service , easy to use app and got great help from the team especially Jessica & Jacob

Beautiful app with a great group of people behind it! I have always received help from customer service as soon as I reach out and my customers are loving the app so far!

This app has added a completely new sales channel to our business. The ease of browsing, layout editing, and checkout is a huge win for our company. They have always been on point to fix any issues as well, I would recommend for any business large or small. -Sam Coil/Owner @brandedbills

Fabulous support...always there when we need them..love the app..well done guys!!! we have another company opening soon and you will be hearing from us!

I want to highlight Megan Hamm. Her professional approach made this all possible. Love the App and the freedom it gives me to run my own company.