Reviews for Synctrack Order Tracking

Been looking for a tracking app for awhile. Omega is just spot on! Great and fast support, and also very generous 150 tracking quota on free plan! I recommend this app strongly!

The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.

ALLRJ

2021-12-24

United States

For those of you who are skeptical about trying this app. Don't be. It's a set it and forget it type of app that has helped us a great deal. Very detailed and intuitive and the team is always willing to help out if something seems challenging. What are you waiting for.?

Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.

Super bien ! le support Omega est réactif et rapide ils nous écoutent et nous aide, très bonne application merci ! :)

Great app with AMAZING customer service. We use this app on all of our stores for an order tracking page so customers can see their order status by visiting our site. If you're looking for an app for this use case, look no further.

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

Just installed and it's incredibly easy to use! Had it up and running in literally under 5 minutes. I'll be back to amend review after it's been in use for a few days. ➡️EDIT: LOVE this app and the ease of using it! Ran into a little glitch and reached out to support. Stella was very fast to get back to me. Much appreciated!

i ,hope it couls help the customers , and i am looking for trying it and see the feedback of my customers

This app is by far the best shopify tracking app to date, and it's free! Very nice job, I love the detailed analytics of carrier status and shipment times. The customer-facing dashboard is very user-friendly as well. Thanks so much!

Exceptionally outstanding customer service. I believe this app will help our customers in tracking their orders and will build their trust in our brand. Good App, Great guys.

Free plan is great until now, 150 shipments and the prices are fine, i'll see for the other functionalities

Lulu Babe

2021-12-11

Australia

Unfortunately the app does not integrate with Australia Post, so the tracking does not update to show delivery information etc (not sure if this is a temporary or permanent issue, but seeing as 100% of my deliveries are to Australia it doesn't make sense for me to use the app). Also some other issues (e.g. "unsupported carrier" message). Support were fairly helpful, but too many issues for me to persevere.

Its a very good, well balanced app for Order Tracking. Most important thing is their Support. I was confused and I was getting some error but Stella helped me a lot to resolve them as quickly as possible. Very good support. Probably one of the best support I have seen on Shopify. Thanks

They are really good the customer service is fast and responsive and very helpful. Recommended integrating into your Shopify store.

best app for tracking , supported all carrier , thank yooooooooooooooooooooooooooooooooooooooooooooou

easy understanding and use, no need to spend too much time in setting up, things just be done with in simply one click. Good apps.

The team support is incredible, I place a lot of expectation in this application but I feel that it has a very big potential and will stick perfectly to my expectations, application to test right now!

For me the best tracking app to date. Customer service is amazing and responds quickly. App has many options that are unique giving you flexibility and increasing customer satisfaction. Additionally, you can work on custom changes that their team can do without the problem.

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

Amazing App, good support very fast. Sản phẩm tốt, giá cả hợp lý, phản hồi nhanh nhiệt tình, có Support nói được tiếng Việt

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

This app is easy to set up and understand, customer service is highly responsive, polite, and helpful, the perfect choice for small and big business owners. We're looking forward to using this app long-term!

Just started using this app & had some problems setting up (I am not very tech savvy). Stella did an amazing job at assisting me.

It's such a please to use this app. Very easy to use and customers service is great. I talked to Emma and she was amasing. 10 stars !