Reviews for Swym Back in Stock Alerts

I have found this app extremely helpful. It's saving me a lot of time as I now don't have to manually keep track of which customers need to be notified when a product is restocked. Customer service is excellent! Very fast and helpful. Definitely recommend this app.

This app really helps my business increase its sales. Allowing customers to request when an out of stock product will be back in stock is amazing! The customer service is great as well.

I use this app to help my customers stay notified when a product is ever out of stock. Awesome customer service and I definitely recommend this app!

Free version is quite basic but they have a very good support so I'm going to try the paid version!

Very good app and great customer attention. The app work very good and its do. We have go up our conversion rate

Whistler Group

2021-02-22

United States

Amazing customer support!!! Issue fixed within an hour of emailing them...for FREE! Highly recommend!

Amazing customer service. We changed the theme to our site and the button was not working, they quickly fixed the issue for me and got it working within minutes of me contacting them.

We use this app on our website and have done for quite some time now. The staff at Swym answer any questions quickly and are very helpful.

A simple yet effective feature to add to my store. Easy to set up and the support was outstanding. The automation works very well which enables me to have no further manual work after the app was installed. Would highly recommend.

The app works brilliantly and support are very quick and friendly with their responses to any queries.

Works great! We had some issues with formatting and support was so helpful and quick! Highly recommend.

Really great app, so easy to use and extremely useful. Customer service is amazing, their team are very quick to respond to any issues I had. Highly recommend to anyone.

This app is working really well for us at the moment. We were looking for a solution that would let us send thousands of notifications and virtually the exact same time and this seems to be working so far.

Initially this app wouldn't show correctly but one quick message to the support team and they had it working in a couple of hours. It looks fab on the site and this solves a huge problem with our customers not knowing when stock is back in. This is a HUGE feature that we wouldn't do without now. Definitely recommend!

The support team for this app is incredible. They are extremely responsive and attentive. We were able to customize the app to match our site so the integration is flawless. We are beyond thrilled!

Erin Fader Jewelry

2021-01-31

United States

Love this app and the customer service has been outstanding. We have needed several modifications to our code to make this work with our theme and have gotten very quick response to all our needs. We're getting excellent ROI.

I wish I could give this 0 stars. I downloaded the app, customized my form and checked several sold out products on my website and none showed the form. I enabled and disabled, I read the form on "why my button is missing" apparently it happens so often they had to write a whole article on it. I basically wasted a lot of time trying to get their app to work when it should automatically work. Emailed them, they claimed the form was on my website and it was a "cache" issue. So I sent them several links to all my sold out products and said please screenshot me the form you see on your end. They finally admitted there was a problem and the form was not on there so they specially made the form work (shouldn't it already?!). So after all that the form is finally on my website. But now I go to test it. Entered my email into the box then made the product available and waited for the email that never came. Checked spam, waited a long time. Instead of endless emailing with them claiming it works again I just gave up and decided to write this review to warn others. Huge waste of my time, use another app!

The app has all functionalities I was looking for. I had some questions and received quick answers, they are really helpful. Highly recommend this app.

This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.

With Nothing Underneath

2021-01-15

United Kingdom

Very helpful staff members on the chat service! Great app so far. Have used at two brands - and works well.

Great support and happy with the ability to offer customers value when we are out of stock. Worth looking at!

Had a minor issue with this app when I updated my theme and the support team was incredibly quick and helpful!

I'm puzzled over the many great reviews this app has received. This app was a headache from start to finish. The setup wasn't too smooth either, it didn't update changes I made and really wasn't intuitive. Ridiculously expensive for any valuable features, I couldn't even disable the email send outs on the 15 USD Starter plan. Support was slow, left me hanging for more than a week after which I noticed that they never helped with my issue. It probably does what it promises on the Pro plan, but if I knew that the real cost would be 50USD a month I would have never touched it.

**Second Update** Only after changing my original glowing review and leaving the review below, Swym decided to try to help me. They were very cooperative and helpful, and I am happy to say it is now working properly once again, so I will keep my subscription as it works very well for my store. I'm just disappointed that it took me leaving a less than glowing review to get them to be responsive. **Update** I originally gave this app 5 stars; I have an issue and the app is not working and they say they cannot fix it. Will be canceling my subscription; I'm so disappointed.

Great app for driving conversions on out of stock and coming soon products. The support team, in particular, has been a highlight of this app, very responsive, and highly knowledgeable.