Reviews for Store Pickup + Delivery (CR)

Great app with great support. Emailed with technical issue which was resolved within a few hours (Excellent service)

The setup and setting options are very extensive and include everything we need. We had a technical problem after we had installed the plugin and used it for a few days, the technical support contacted us within a few hours and was able to solve the problem with us via chat.

Slow app, with many bugs. They have to add delivery range option, intead of putting 1 by1. Some time app takes more than5 minute, just to load.

We have had this app for many years but to my own fault despite it not having the ability to give us exactly what we needed it to, we just put up with it as we only needed it for Christmas time. With the business developing, we needed it ongoing throughout the year and I was dreading having to get a developer to create a website for us to include everything we needed. A friend suggested I contact the developer to see if we could get what we already have to work for us before taking this step. This was the best advice ever. I was so stressed, however from the very first reply from Constantin, we were able to discuss everything we needed and solutions were created for almost every problem we encountered. Now we have a customised website that suits our every need. The customer service was prompt and efficient. I will not hesitate to contact them again and look forward to the ease of website from now on. Thanks Constantin!

Completely flawed. You have to add your locations manually inside the app. It does not pull your locations from Shopify, therefore your inventory is not connected to a location and it will allow you to sell out of stock products. I honestly don't know how others think this app is 5 stars. There are other pickup apps for cheaper that tie stock to the location and will not allow checkout if items are out of stock. If they added this function, I'd say the app was perfect but for now, it's practically useless.

Amazing app, does everything you need. Only collection app I’ve found that ticks all boxes. Couldn’t recommend enough, the app developers are incredibly helpful also!

Great app for managing orders and a user-friendly way for our customers to communicate pickup times. Support is also quick and helpful.

Easy to use app and always very quick with support if ever have any issues. Have used this app for 4 years now and problems I create are always fixed very quickly

Support was fantastic. Called me back right away and resolved my issue quickly and completely. Very positive experience.

very helpful! when its confusing and someones there to help it's very appreciated.

Tech support was really helpful and fast!

Application parfaite et très facile à utiliser. Les développeurs sont hyper sympa, très rapides et très efficaces. Thank you Constantin

Tech support with changing our store pickup schedule was so fast and thorough it was honestly alarming! I barely hit the "send" button and Constantin had written back stating the change had been made. Very pleased and grateful for the quick, easy, and courteous help.

Absolutely must have app for merchants who have multiple pickup locations, but operate out of a central warehouse (which is not supported by the native local pickup features). The app looks both great & simple on the site, and being able to sort and manage pickup orders is a breeze through the use of tags and additional details. Throughout the process (which took a while given our migration), Constantine provided excellent support with his expertise and thoroughness, and he was kind enough to go back and forth with me on countless emails. He helped us to find solutions and great workarounds to our unique needs. Can't recommend the app enough for anyone in a similar situation!

This app has been a life-saver. All the features are very user-friendly and effective, complete with such an exceptional and highly knowledgeable support team. This app offers exactly what our website needs, however, we did have some adjustments to make, and their support team is absolutely incredible. They helped us to customise the app to what we needed. Overall, highly recommended.

Always great customer service from Constantin. App works well for our store & questions responded to very quickly. Thank you : )

Update - I just upgraded to Shopify 2.0, I contacted the developer on Friday night and by Saturday morning he had already made the amendments requirement - fantastic support!!! 18/11/2023 ------------------------------------------------------ Fantastic app. Most important feature of this app I could not find elsewhere is the ability to exclude collections and / or products individually from collection. Really easy installation. App developer helped me with changing some formatting and customising. I messaged him at around 10am and he was straight on the case - all changes implemented by 10.30am. Seriously good customer service. Many thanks to the creator of this app!

Meets the needs of my business!

I've been using this app for a few years and it works great. Constantin is very quick to respond to my questions which always occur because I did something wrong not because of a problem with the app.

One of the best apps we've used for our online Restaurant stores! Constantin has been of great help over the past few years to help us align our online catering offerings in order. Don't think twice and just download this app!

The app works as dscribed, the customer support is amazing and they will do whatever they can to make sure it is the right app for your store. Cannot reccommend enough!

This app is amazing. The customer service usually gets back to me right away or under 24 hours. You can’t ask for more than that. If there’s a function you might need. Don’t give up. Shoot them a message and they might make it happen. Love this app.

This has been a very useful app for our business. It provides customers flexibility whether they want to product shipped to their home/work or if they prefer to pick up in store. The orders have been clear so we have not had any mistakes attributed to the app. We do not use the delivery function so I cannot comment on that. Customer service has also been very helpful.

the support in setting up this app was fantastic and we would recommend this app. We are looking forward to seeing how it works for our customers now

This app solved one of the biggest shopify problems: default shipping method is set from least to most expensive, and we have 8 stores which we provide free pick up for, so this option is always the default option because the value is $0. There is no way of manually ordering our own shipping on Shopify. This has been a recurring problem since 2013 apparently, but it is not high enough of a priority for Shopify to fix. After a long phone call with Shopify, the guru mentioned this app. It works by separating in store pick to a separate section in the cart, so if customers to not select store pick up, they will only see the standard rates. So far, this is exactly what I needed! Will test it out for the remainder 14 days trial, but I think this app is the solution to my problems. The developer, Constantin has been so nice and helpful too in helping install the app :) update - 2 years later still the best app ever :) Hats off to Constantin -update again, it's now 2023 and Constantin went above and beyond and helped fix a problem in another app! Something shopify support couldn't even figure out.