Reviews for Stamped Loyalty & Referrals

I have only had the app for a day. I had to reach out to customer support a few times and each time Elvis, yes Elvis answered my questions in a timely manner and were very helpful by sending screenshots and steps to help resolve my issues of being a new user.

Easy to use. Good customer service. Best for loyalty program apps.I recommended this so just give a try you might need this.

German Shepherd Shop

2021-12-07

United States

Best app and amazing support. Extremely helpful and the app is really easy to use. It increased our sales and our customers love the points reward program.

great app and the best is the costumer service !! it was a little difficult to understand at the beginning but they answered all my questions

I have just installed this app and I am very happy with it, not to mention the support team who are very helpful, thank you to the support staff I have engaged with so far.

I am currently relaunching my store and wanted to add a reward program. I really like the looks and features of this app. I can only give it 3 stars though because it loads super slow for me. It's taken hours for the widgets to load not only on my website but while setting it up. I thought it might be due to my site being password protected but it was still running painfully slow with it removed. I will deal with it for now but I probably won't be upgrading to paid. Will have to search for another app.

Support responds very quick and is very helpful, and they have easy solutions for any problems you have.

Stamped.io customer service is amazing. The app has great functionality, classy aesthetics and support staff are responsive and very helpful. Nothing is ever too much to ask for help in customization.

Amazing app. alot of options, you can customize and design how you feel like. The support always answer fast and helping. Highly recommended.

I can't rave about Stamped.io enough. Their support is amazing, my customers love it, I love it. Seriously don't wait to install it, it will change the way you and your customers relate to each other.

The customer service team have been beyond helpful and easy to deal with for all our requests and customisations. Beyond grateful for their help :)

Works great. I wish I could be able to make this in multiple languages for my customers. The paid version is a bit too expensive for my shop.

The app is very robust but, if I had known they had NO LIVE SUPPORT by phone or chat, I would have gone with a different option. It is wasting so much time and creating so much frustration to not be able to get quick answers and help with this set up. The online resources are solid but don't answer every question by any means. I have the reviews and loyalty app bundle and it costs as much as my business' RENT. So, for that, I would have expected a lot better service. Pretty disappointed.

Just downloaded the app. I have been using another loyalty program for 2 years and switched to this one. It was super quick and easy to install and get set up, moved all my customers over and their points with ease and I love all the options for tailoring it to my needs. I had a few questions during set up and was quickly helped via email

We absolutely love the app and our customers will as well as they will use it to unlock FREE items and continue to be the awesome customers they. Thanks for installing this amazing app for us. Great customer service !

Excellent customer service and quick response time. App is very easy to use and customize for your store.

Fast help with all of our problems when we had issues. In addition the app is great as advertised. Thanks!

Customer service is very responsive and helpful. App works great. Looking forward to see how customers like it :)

Seems to have a lot of great features and was relatively easy to set up, but the most important feature (redemption) is confusing and leaves the user believing there's a glitch. To make it worse, all support is via email. So while our client steams over this problem, all we can do is say, "We emailed them." The issue seems to be that when a user wants to redeem awards, there is a discount code provided with a button next to it saying "Apply Code." Any reasonable user would click that button to apply the reward code. But that button simply COPIES the code without saying that is what happened. So, the user believes the reward was applied. BUT IT WASN'T. So, when the user goes to checkout, the code is not applied. The user needs to paste the code into the discount code box. But without knowing the code was copied, not applied, and not knowing or getting instructions to paste the code, the user is left wondering what happened to their discount. Seriously, all Stamped needs to do is to get any reasonable person to walk through this and they will figure out that they need to change the copy on the button and add instructions to the process. But for that, we need to go back-and-forth with emails. Now, as I have clicked "submit review" at least 5 times, I have to wonder if Stamped even allows reviews with less than 4 stars. Because it is not allowing my review to post.

Easy to navigate and customize templates. The "get started" guide didn't work very well, but it's easy without it.

Installed reviews and loyalty, Some features are not available in australia yet are included in the price. They don't offer a substitute or reduced rate. No live support.

I've been using Stamped review app since the beginning and now I'm in love with a loyalty program. The CS team is amazing!

Great interface, quite user friendly. Was also having a problem trying to save the changes when adding free products as rewards, but customer support managed to help me resolve this quite quickly. Thank you!

I would like to recommend to every shop, this is the best solution for shopping. The whole team is just great and helpful at all times!!!

This app is amazing! Both the review section and the rewards section are so easy to use. Customer service the best I've had to deal with, quick response and clear precise instructions! Definitely recommend!