Reviews for Spreadconnect

Laws Customs

2023-11-13

Germany

Called 20 times, wished to get a call back, wrote several emails. Just all that to get my sample order done. Its been a week now and its still " waiting for production". They say "my account needs to be verified" although my email is verified, my credit card informations + my address is verified, even the products are listed in my shop!!!! What else do you guys need? Ive customers waiting, its almost Christmas time and the black week is coming. Do you guys really wish to destroy businesses with your very very bad communication? Everyone who reads this and have the same problem, i wish you the very best and please dont spend your time and money here on SPOD.

Rire ensemble

2023-10-21

France

bad, aucune commande passer au bout de 5 jours de commande... Obliger de rembourser les clients bande de menteur

Geek T-shirts

2023-06-03

Thailand

Hugely disappointing! Awful print times, '48 hours?' as advertised, hah! More like 48 days if you're lucky. Terrible customer service. Just a shocking app, don't waste your time folks.

Jannettes Boutique

2023-05-19

United States

Sad to say am very disappointed in their lack of communication & production. Three orders placed, for 3 weeks says awaiting production & sent multiple emails with no response and called with very rude worker comments. I have not received the orders for my customers & they still have not refunded me for these orders either. They claim to be in Las Vegas with the printing capability to provide custom printed products when clearly, they don't have the means to keep up with demand. These orders I had to refund the orders personally through my personal back up funds. If they don't refund these orders filing complaints with the Police and BBB as this is fraud and a felony charge as the orders were that much. UP date: I called customer service again today, they claim orders they have but didn't charge me. This is a lie, have receipts downloaded, bank statement where they charged my debit card for the 3 orders. They steal your money! I have contacted BBB and the Police department in Nevada and sent all my proof of them stealing my money. The sad part is, they are sample orders and claim more verification documents is needed to protect themselves from fraud. What about your customers small business owners, who put their trust in your service maybe we should ask for verification from each employee and your overall business to protect us from thieves that you are. Money is too hard to come by for everyone! I hope Shopify and all other platforms ban your services so no one else falls victim to your stealing and lies. You refund my money, then maybe I change my review but will never use your service again. Printify is a lot better and honest people, avoid SPOD.

Arrows Aim Greenhouse & Supply Co.

2023-05-15

United States

EDIT: Customer service unresponsive to email. If you call, they'll answer, but they'll tell you they're unable to take care of pretty much anything over the phone and that you should email. It's a never ending loop of not being able to access the services they promise to provide. I've been using SPOD for a little over a year. In the last month, their production times have increased significantly (orders will sit for a week before printing) and their customer service response time has dropped as well (one of my inquiries never even got a response). Seems like something on the back end isn't working. I'll be looking for a new POD provider asap. :/

Amethyst

2023-04-12

United States

Such an easy app to integrate with great pricing and options, but AWFUL print quality. I had to refund and refill more than 50% of the orders I sent to customers. Things were constantly misprinted, had holes, etc. I ordered samples for each product I put on my site and after I washed them a handful of times they completely faded or begin to peel. I had to stop working with them all together.

Sonic Mess

2023-03-11

France

Application super efficace pour importer des t-shirts, même personnalisés. Bonne interface, nombreux paramètres. Les prix en question étaient intéressant.

Slapmob

2023-03-01

United Arab Emirates

I recently installed the SPOD - Print-on-Demand app on my Shopify store: SLAPMOB! I must say I'm impressed with its features and performance. It's an easy setup process and has a lot of FREE features to let me be a little creative. I was able to create and customize a range of products to suit my target audience's needs. The best part is that SPOD offers a 48-hour print-on-demand dropshipping service, which means I can focus on marketing my store and making sales while they handle the printing and shipping. SPOD's dedication to sustainability is also a MASSIVE WIN for me, gives me peace of mind knowing that I'm working with a company that cares about the environment. Customers love the quality of the work too; which is good. Overall, I highly recommend the SPOD - Print-on-Demand app for anyone looking to make more money with a print-on-demand business on their Shopify store.

Violet & Lu

2023-02-27

United States

What a bummer - I loved the app; it's super easy to use and integrate for my shop. BUT their printing quality on EVERY order was awful. They were quick to reply to my emails and refund my money, but that wasn't what I was looking for. If I'm going to use a company for printing, I expect good quality printing, not an immediate refund for constant mistakes. Pretty disapointed.

Roaming Dog Coffee Company

2023-02-21

United States

I 1000% recommend it. The interface is fantastic. The products and shipping are at a fair price and the integration is seamless. I went through about 20 POD apps and nothing was on par with this one. -A coupon for samples would be nice tho ;)_

musiccandy

2023-02-15

United Kingdom

SPOD is just so simple to use and was up and running instantly. The product range is is impressive, as are the possible settings.

pkumbhat

2023-02-07

United Arab Emirates

The app is super easy to use, very intuitive and was able to design my merchandise in a few minutes! Also love the variety of options available.

BravoPapa Clothing

2023-02-04

United States

UPDATE: Still waiting on an order that was placed Jan 18 and has been "in production" since Jan 25. Only getting copy and paste replies from customer service. Even the review reply below is clearly a cut/paste job. Me thinks the company is cutting costs so the employees have also given up and just don't care anymore. Someone reached out to me for a phone call but when I provided times they weren't available for them. I'm not going to chance someone down to give them my business. I just want this one order to be cleared so I can never do business with them again. Tried to cancel the order and they refuse. I already refunded my customer and put my etsy and ebay shops on suspend while I decide what to do. This was a fun side hustle but it's not worth the bull. ORIGINAL REVIEW: I used to love SPOD. Recently they've been getting slower and the quality is getting worse. Customers have been telling me how the designs are peeling off after a couple of washes (and not intricate small designs but large color blocked designs). Customer service is slow and never takes responsibility for anything. Always an excuse. They are starting to cost me money so I'm just waiting for them to fulfill the last couple of orders (one has been in production for 4 days) and I think I'm done with them.

Kookyruby

2023-02-03

United Kingdom

I have to say, I love SPOD! It's incredibly easy to use. Especially the step-by-step guide is very helpful. What I really like is the huge variety of merch and how simple it is to upload your own designs. I hope in future there will be a bigger range of sustainable clothing as well as some more in vouge pieces.

SSM mind

2023-02-03

Türkiye

It is super easy to use. The product options are almost endless. I am very happy to use it, I would recommend it.

nathan-akrill-designs

2023-02-03

United Kingdom

It was easy to create designs and put them on merch. I wish there were more unisex options for clothing.

Spooky Cat Press

2023-01-31

United States

2023 UPDATE: SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility. They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD. Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality. ______________________________________________________________________________ Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.

Sweats & Tees

2023-01-25

United States

The app is working pretty good. Easy to navigate and to use. I just would like to express my disappointment during the migration. Waited patiently for 6 days, on day 6 I call them and they assured me that the order was in the production badge for that day. I kept an eye on it the whole day..... no changes in the status, by the end of the day I tried to call them, no answer. Now it is day 7....... still no changes, I call them and they can not even tell me if it will go into production on day 7, did the lady from the day before tell me what I wanted to hear???? Nobody can tell me what the status is and when it will go into production (day 7), they need to contact management for this, everything is okay with the order, everything is in stock, this is what they told me, and you need to contact management? Also send an email same standard text as a reply, they do not even take a look at your case. Once again, I waited patiently for 6 days!

PrideCords

2023-01-19

United States

Between the constant price increases, lack of inventory, and lack of communication, I am DONE with SPOD. I used to sing praises about them when they were constantly getting bashed in Facebook groups, but not anymore. They closed one of their US facilities overnight and apparently sent out an email the day it happened, giving ZERO time for sellers to update their turnaround times, which is apparently now 4-6 business days, rather than the 48 hours that are still being advertised. If you care at all about your business, DO NOT USE SPOD.

Beach Day Gifts & More

2022-12-14

United States

Ordered a sample item to test SPOD nearly a month ago. Wasn't ever fulfilled. "Awaiting production" for a month. Contacted support. No response within the day -- Just cancelled the sample order. Just tried writing support again to let them know. We'll see if they respond. I'm sure they'll respond promptly here since it's a public review. Very disappointing experience though after a couple decent experiences. Glad it was just for me and not a customer. Hopefully they didn't charge yet or it refunds automatically.

Kay's

2022-12-12

United Arab Emirates

Great app! Such a breeze to use. Great options to choose from and great for someone doing this for the first time. The entire process was very clear and had a step by step guide to follow which was very helpful.

Snehal's art

2022-12-12

United Arab Emirates

It's amazing how many options there are to browse, select, and order. Aside from an easy-to-follow manual, it also lets you create last-minute products based on trends or memes, which I found extremely useful. Best Quality and 100% reliability. Amazing application!

Dinaindesign

2022-12-12

France

Great Experience! Efficient and super easy to use with lots of different options to choose from! Love it!

dpkdukkan

2022-12-09

United Arab Emirates

After using it, I'm quite happy with it, I love everything about it. It's user-friendly and comes with lots of features.

CainStore-77

2022-12-09

United Kingdom

This app is very easy to learn and use. It has a huge library of assets and features to make your products come to life. I highly recommend.