Reviews for Split Payment & Deposit SpurIT

El servicio de atención al cliente es exageradamente lento. Si vendes producto digital esta app no sirve, porque de algún modo no marca el pedido como realizado y por lo tanto ni los cursos, ni los ebooks, guías... ningún producto digital descarga o se envía al cliente. Después de tenerme más de 4 horas, si, 4 horas, en el chat. No me han solucionado nada de nada. Y en vez de decirme que no sabían como solucionarlo. Me dicen que "he planteado una duda interesante" y cierran el chat, tras 4 horas... FATAL

Maryna was very helpful with my queries

Though there are some limitations to the Shopify API itself, they still explained to me nicely and get the things I needed done regardless.

Split Payment & Deposit SpurIT is a Shopify app designed to offer customers more flexible payment options at checkout. It allows for features like split payments, deposits, installments, and more, potentially leading to increased sales and improved customer satisfaction.

Please advise does this have an option for In store? It seems to only work for our online sales, but not for our POS. Please let me know ... because that's not what we expected.

excellent way to have payments plans available

Support was very helpful and quickly fixed a quirk in my theme that was interfering with Split payment widget. Artem was very helpful in making sure the app was fine tuned before ending our chat. My customers are delighted to have deposit payment and split payment options.

Nao entendi o app ainda

This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!

I am giving 4 stars just because their customer support team is excellent. I am not able to say the same thing for the product itself, but it is due to Shopify limitations. I suggest running a few test orders to see everything works for your shop.

I highly recommend this app to any business looking to improve their payment processes and customer experience. I'm so impressed with the quality of service and support I received from the team! And I particularly want to highlight Artem's friendly support. He was always quick to respond to my questions and provided clear, helpful guidance whenever I needed it.

After trying so many apps, I finally found the one that is the right fit for what I need. Ilya, the customer support is very helpful as well.

There is just one crucial request I have. If possible, could you please include the total amount after installment payments near the product price? This would make it even easier for customers to make a purchase. Other than that, it's truly a fantastic idea! You've managed to provide great value to customers

Thankyou !

A solid alternative to the generic pre-sale apps. This is much faster and does not require you to use a presale wizard each time you want to offer Presales Partial Pays Split pays Installment pays For your clients. You can choose to lump your presales into a specific collection by #tag and then you have a standardized policy for all of your presales or, you can customize product by product so that if you want some partial pay, and some all paid at once, you can specify those rules per product. What for the life of me I cannot seem to wrap my head around is a shopify flaw. Shopify will not allow any app extender/plug in to work with their cart. Scenario If you accept partial pay, regardless of anything else in the universe, Shopify robs you of the use of a discount code on that product. Period. This is nuts if you have tiered clients! Some Retail, some wholesale, some b2b. An additional reason this is paramount and a total lack of attention to retail is this WE must build in fees to cover Affirm Shop-pay Credit Card Fees So by that rule the client pays a higher price regardless of which advantage they choose. Shop pay 6% Credit card 3% Cash 0% Fee based transaction are real world. Shopify is a complete fail here. This app, imagine how robust your site would be with this app and the ability to either surcharge fee users or discount code Feeless Users?

I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.

great app with great features, the best features on shopify for split payments. great team as well happy with help with customisations

We looked at three payment companies and contacted Shopify for their suggestions. We went with Split and were extremely happy we did! Split offers different payment options and we like the simple integration and payment process with Shopify. The customer support in setting up and launching Split on our site was outstanding and took less than 30 minutes. We highly recommend Split especially if your e-commerce platform is Shopify. Thank you, Split!

I cannot express how pleased I am with Split Payment app for Shopify! It has not only streamlined our financial processes on our website but has also come with an unparalleled level of customer service. What truly sets this app apart is their impeccable customer service. I've had a couple of questions and minor hiccups during the setup, and the support team's responsiveness was phenomenal. They reply quickly and always with solutions. It's evident that they genuinely care about their customers' success. In summary, this split payment app has not only simplified a crucial aspect of our business but has also raised the bar for customer service. It's rare to find a product that not only delivers as promised but is backed by a team that goes above and beyond to assist users. If you're in need of a payment separation solution for your Shopify store, look no further – this app is a game-changer!

La aplicacion es buena y sencilla de utilizar El servicio de atencion al cliente es muy bueno, son muy atentos me apoyaron a hacer muchos ajustes que se personalizaron especificamete para mi tienda

Je recommande fortement. Meilleur service client

We would like to add 5 stars here now, although we have not yet taking the final steps to experience the app. The responsible party at SpurIT has reach out to us and offered above and beyond resolution to our original concern. Thank you very much for that! ...Looking forward to continue our exploration of the app features.

DO NOT USE! did a split credit card payment, and money was not deposited into our account in shopify. "Customer service" useless.

Due to the fact that after the first installation, the customer paid the amount to pay for shipping twice, which is true, so uninstall the app. I think the app is indeed very easy to set up successfully, and like our sauna, the simplicity of the installation is the biggest advantage of the product. No need for fancy features, it is a success. I will be installing this app to test it again and if it doesn't produce the correct order amount perfectly, I will be very disappointed again.

Mostly a good app to offer customers part payment without using Afterpay etc Easy to install and simple to use with options for various payments i did have issue with payment of the app and they did respond promptly