Reviews for SMPS Product Question & Answer

We really like using this app.. effective and simple...Support is also quick. Highly recommend. Thanks

Great and fast support. This app is simple but work exactly the way I need. Just simple Q&A, no fancy "ask your previous customers" feature, which I don't want. And I can customize the front end language, a must-have for me and those who face non-English market. Great app.

Wig Store Hair And Beauty Canada

2017-03-15

Canada

This is one of our favourite apps and customers are actually using it. I am not sure if it helps with seo but if it does, then thats even better. We love that our customers can use this option rather than live chat or calling the main line. Great app ahead of its time!

Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!

Great App! Does just what I need it to do-Cool Thanks www.mysexywaist.store

Great app very easy to integrate with your Shopify store. Thank You

Installed this app a few days ago and it really does work well. Arms length interaction and starts to create a valuable and poignant FAQ on your product page and product specific too. Great app.

Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.

Keep Doggie Safe

2016-12-13

United States

This app is so easy to install. Our customers love this app! The Questions are pouring in every day. It really helps us understand what content is missing in our descriptions and make it easier for our customers. When you answer a question, you can also reply directly to the customer and then post the answer. The content is searchable by google. I'd recommend the pro plan, so you can benefit by their excellent customer service. We used this company for the Google trusted store app too. FANTASTIC!

Overall I would recommend if you think your customers would need this feature. Support is excellent. Technical problems: - adds 14kb to every single page, lowering your google page speed rank. - javascript isn't minified or cached Feature problems: - questions and answers don't have a date-time. - duplicating products causes the app to break because you'll be showing questions from one product in the other.

Great app ! Looks great and I look forward to using it. I really hope that this will help me make a difference in customer service and, hence, sales. We'll see ...

Great app, easy to setup and works well on our site. Gives us another way to interact with our customers and also answer customer questions before they have them.

I think this app is awesome. I love that I can easily share the answers to frequently answered questions with others who may be wondering the same thing. Not to mention the fact that people are asking questions about the products also helps with providing social proof.

App was easy to install & looks great on the site! Cant wait to see questions start rolling in I think this will be a great addition to my site

Great help, simple setup and helps build customer confidence in the brand.

Great App and excellent support.

Impressed! Super fast and simple to install and maintain! Great sales tool now available at www.talkingfashion.net Thank you for great customer service as well! Highly recommend this app!

Dirty Monkey Kustoms

2016-10-05

Canada

Looks to be a great tool for the store. www.dirtymonkeykustoms.ca

Perfect for customer request. Looking forward to use it!

Really impressed in the app and the response we are recieving from our customers! Great app to have.

A must have app for our store. We had some customisation request, Amit and team worked very quickly to get it done for us. Absolutely recommend this app as well as the team for any kind of app support. Well done!

Extremely easy to install and works great

Just getting started with this app. I hope it will help with my customer interaction and sales.

Good idea. Needs to be a bit easier to customize re: placement, and color, size etc of button. Would recommend.

Excellent apps, the support is great.