Reviews for Smile: Loyalty & Rewards

Customer service always there to help . CS is very knowledgeable and actually help . Smile has been easy to setup and We are excited at introducing the program to our customers.

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations. Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.

A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!

Hannah's explanation is straight forward and clear. Thank you.

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us!
 Smile Team ✨

Vinnie Louise

2024-07-16

United States

Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

Brilliant app! Very easy to use, looks great and amazing support from a friendly and helpful team! Really recommend :)

Our customers love the rewards program and the support team are always happy to help in a timely manner.

Lynn is amazing!!

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since. EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

Great app, great support when you have issues!

Very responsive and helpful

KUVRD

2024-07-12

Canada

Cole, Jade and the team are great to work with!

Lynn's customer service was great.

A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!

Great customer service! I had a question and they replied very fast.

التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

Lynn is always helpful and helps me get the information I need promptly.

Customer service is so speedy and helpful

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!