Reviews for SmartCS: Currency Converter

Blynt Concepts

2024-01-26

Lebanon

Professional team and user friendly app and the support team are great very helpful and problem solving on the spot ! Recommended

AB Crystal Collection

2023-11-30

Canada

Support technique excellent

Been using this app for more than 4 years now and every single time their customer service agents and tech team never fail to impress me! (: Rossie is the woman to look for, she is very friendly and patient and never fails to check in with me whenever a customisation is made! Their tech team is also very fast and accomodating to make even a slight change or tweak to suit my perfectionism! HIGHLY RECOMMEND DOWNLOADING THIS APP AS IT ALSO SWITCHES INSTANTLY TO YOUR CUSTOMERS' COUNTRY BY TAPPING ON THEIR IP ADDRESS, WHICH RESULTS IN SALES! $$

I contacted the SmartCS development team and they stepped in, when the SmartCS Currency Convertor broke, due to the store owner/client modifying the theme & vendor code files. Their expertise and professionalism resolved the issue in a timely manner. It is clear this team is committed to customer satisfaction and technical excellence. I appreciate their dedication! Wonderful service :)

Fast and good with also excellent communication and also understanding

Shahed Jewelry Store

2023-10-27

Jordan

thanks a lot, you helped me very much

AVantage Store

2023-10-23

Canada

I have been using the app for a short time, but it has worked as expected so far. I only had a problem displaying the icon on my page. The advisor Rossie assisted me through the chat and very kindly resolved my problem in just a few minutes. Thank you very much for your help.

This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.

This is the best currency converter. I received much assistance from the SmartCS team with installing it! :)

after trying 3 CC apps, I can say that this is the best currency converter app in the apps market. it is running well, high speed and elegant design. HIGHLY RECOMENDED

I emailed them to help me with the installation 3 times in the past 4 days, no one ever reply to me. Horrible services.

This is a wonderful application, everything works smoothly. But I would like to give a special thanks to Steve from Currency Switcher. He was extremely caring and attentive, answering all my questions and helping me set everything up on my website, even though I had no clue what to do. Steve made my website better! I am truly grateful for your assistance from the bottom of my heart.

2023 Update: We needed some tweaking after a theme update and happy to report great support again from Steve at Secomapp. A great app that bridges the gap between currency detection and Shopify's native local currency checkout. We have seen a good increase in international sales after installing this app. Support from Peter and Michelle has been great - always quick to reply and very helpful.

Very simple app and the customer support was incredibly responsive. They installed it for me and tweaked it to fit my theme.

The team support super fast with our requirement to customize the button to fit with our theme, thanks to Steve from the team, he was so friendly and supportive, the app works great by the way!!!!

Steve was fast response and approaches sincerity!! And above all, I had a positive experience working with him.

It has been working great so far and if you have a developer on your team, you can customise it to your needs. However, we did experience an issue with the cookie, but Steve was able to solve it perfectly even though the Shopify support team couldn't assist me with it. Thank you very much and best of luck!

Steve was excellent and very patient. Outstanding customer service, helped me install it correctly in 5 mins of downloading the app. A great app and to top it off the app is free.

Very useful app. I just installed and the support is great. Steve was a huge help! He was very fast and very helpful. 5 stars!

Steve was quick to respond to my issue and provided a satisfactory solution. Overall, I had a positive experience working with him.

The customer care is good, it's just a pitty I reside in a country that does not support Shopify pay and I'm unable to have customers check out in their own currencies, other than that the app does wonders and the customer experience is out of this world.

Everything is great and works very well! I asked the customer service for help to set up the embedding on my site and they did it where I wanted it to be. They are very kindley and friendly! I really recommend this app!

The best App without a doubt amazing customer service. Thank you, Steve,a man who really helped me set my store currency without any problems and very fast

They were very helpful over chat. I'm still testing the product but seems to be super nice and easy to work with. Great!

We are very pleased with the prompt service and perfection of work, Steve Nguyen have shown exceptional help every time we seek support, Steve have helped us to customize the app according to our website theme, which is fantastic ! We have used may currency apps, but this one is a Jackpot ! highly recommend