Reviews for SmartBot: Leading AI Chatbot

O melhor chatbot para lojas Shopify, totalmente intuitivo e dinâmico, a impressão que temos é que realmente estamos falando com um humano. Parabéns!!! Sucesso!!! The best chatbot for Shopify stores, completely intuitive and dynamic, the impression we have is that we are really talking to a human. Congratulations!!! Success!!!

smart and easy to use

Very good app, I tried other & this one suits me best. It is very precise

We are happy with the responses till now. Now we are going to make it live. thanks

I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.

Wombambino

2024-07-18

Germany

Bietet ausreichend Basismöglichkeiten und ist sehr einfach zu pflegen. Chat-Bot ist bis auf die üblichen KI Fehler durchaus sehr gut.

实用方便

je l'utilise sur mon site et c'est très pratique ça remplace la FAQ et mes clients l'adore!

We are surprised at it ability to learn..

So far it has been great. i like that i can customise the AI

Amazing app so far!! The AI is great at learning the ins and outs of the site quick. Highly recommend.

So I'm just trying this out today and so far wow. Easy to set up and I love how every question I ask not only did I got a solution but was reccomended products that where available in my store. Fucking amazing it's a beauty

Dear Tamra.Shop.Social,
 Thank you for your fantastic review! 😊 We're delighted you find our solution powerful and easy to use. 🌟

Nice

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Best AI chatbot in the shopify market.

Application révolutionnaire, le service client est juste : FANTASTIQUE. Très à l'écoute, étude chaque cas et vous aide dans votre paramétrage, en plus de ca que vous ayez pris un abonnement ou non, vous êtes toujours très à l'écoute. JE RECOMMANDE FORTEMENT.

eenvoudig te implementeren en werkt direct

Poor customer service no phone number for support

I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.

This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.

I just love this App!! This Smartbot is like a Human Form that provides great customer service to my customers. I am sometimes applauding on the deliverance it gives to the customer. I will recommend every Store Owner to install this App. It really helps 24 hours around the clock on question you wouldn't have time to stop and answer. I love my new friend!

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Initial experience is good. It's fast too much. Amazing !

Actually I love this app so much, easy use on it, and robot reply better then mine, but, they don’t have a option for live chat / let the customer leave a message, and we can reply later, ( or I don’t know how to setting? ) so I only can give 4star , if they can fix it, I will upgrade the plan.