Reviews for Smart Product Filter & Search

We Drink Bubbles

2024-03-08

United States

Great app. I have come into a few issues but the support team has worked to resolve them immediately. Helen was very helpful and responsive.

Such a great app! We were able apply the exact look and functionality we were looking for with Smart Product Filter. Also, huge shoutout to Helen for your amazing customer service and helping with the one custom tweak to help everything look and function the exact way we were looking for. Amazing app and customer service, thank you so much!

We initially installed the Smart Product Filter & Search App to make use of the splitting out variants feature on our collection pages. This was super easy to do and only required a check box. However the Smart Search function is also a really good upgrade for themes with very basic search functionality, and it gives loads of options for suggested search terms, collections and trending products. The filter features are very robust, and offer all the filter functionality that we require. It would be nice if there was an option to make the filter bars stick to the page, I'm sure there is a way to do this with additional coding knowledge. The support team are really helpful and got back to my question within a few hours. Would highly recommend this App!

That is the best support ever. Always quick response, and problems are solved instantly. Thanks so much, Helen! Fantastic job!

Good service, good features.

I highly recommend this app 5/5. I sent an email for assistance and they replied back in minutes and helped me sort the issue with my shopify store. Amazing Experience and thanks Helen and the team for kindness!

Helen was super helpful and got our problem fixed in just a few days. Really appreciate her help. This app is making it very easy for our customers to find the products they want.

Such an amazing app! So easy to use and the customer service is fast, communicative, and very professional! Helen answered my question within an hour and made it so easy! Will definitely recommend!

Brilliant service, wasn't anything they couldn't help with, including placement of where the year make model search appeared on my website. The filters work great. Would highly recommend.

Helen and the team are amazing. If I ever spot a bug they are so quick to respond and fix it. This app is one of the most valuable apps that we use at zebuci.com Thank you so much!

HarleenKaur

2024-02-29

United States

I'm only on the free trial, but the team (specifically Helen) has been extremely helpful in setting everything up! We ran into a few issues with how we wanted it to look and couldn't figure out how to adjust on our own so the development team answered our questions and offered solutions/fixed things very quickly so we could be up and running ASAP. The functions that this app offers for our store are really amazing and is very customizable which I love.

So happy with the app that suits perfectly the expectations. Strong UX & easy to implement. In addition, support is really efficient and has been really fast to fix faced issues.

Helen fixed our problem in no time! Great service with a speedy response. Would recommend.

GBNY

2024-02-27

United States

Good Understanding and support as well as prompt responsible service in fixing the issues. Thank you so much!

Red Label Abrasives

2024-02-27

United States

So far so good. Lots of options on this app so took a bit to dial in. Had some issues on setup and the devs handled it very quickly. No downsides to using this! Site is speedy and it works fantastic on mobile. The only downside is when manually adjusting organization of options when using meta fields. Every time you update, you need to manually sync the app. This resets the manual orders. Was able to get around this by creating collections, which does not have this issue.

It is very easy to use and when an issue occurred, Helen was able to assist within a day or two. Overall, brilliant!

Superb support and communication, we had an issue with our site configuration and this was resolved quickly Use these apps they work and support is first class Graeme Thats My Office

Heel goed en snel geholpen, hadden een probleem met het zoeken op de site.

We were only looking for an app that could show variants as products on a collection page. I'm pleased to say that we got a lot more than that with this app. It's now replacing the previous app that we were using to show variants as products, but also replaced the "search and discovery". We're still facing some theme compatibility issues, but the customer support is very quick and knowledgeable regarding any issues so far. Very impressed. Highly recommend!

Excellent customer service. Easy to install set up! We now have a fully functional Shop by Size filter, a dream come true!! Returning to update my review as I have once again received excellent customer service from Helen at Globo! Thank you Helen and the team.

I have a lot of issues to start with, but customer service is great and resolve all issues with the filter and have been in constant ensuring the problems are resolved

Amazing app, amazing features, amazing customer support. What more do you want? I got help by an amazing person named Helen, she was so kind and helped me with everything, the app is super easy to use and great tool for evryone to have!

I was looking for an app that made filtering in my shop look and feel natural rather than complex, and after trying out multiple other apps that didn't quite make filtering easier or weren't intuitive enough I decided to try out this app. I hesitated to do so before because the costs do go up quite a bit when you have a lot of products, but I can assure you it's worth every penny. The support is absolutely amazing, friendly and helpful and the app is really easy to use. Definitely recommend this one!

Great app, customer service is on point and quick to respond.

I love this app because their customer service is 10/10!!!!! I have been struggling with some customisation as I am an IT moron. Helen was the one who had been helping me. She was patient and efficient. She solved my problem so fast.