Reviews for Skio Subscriptions (YC S20)

Love Skio. Shoutout to Christian for an extremely quick migration, very happy with Skio so far

Great app !!!

Love Skio. Shoutout to Kobi for a quick/painless migration! Passwordless login makes our subscribers so much happier when logging in - they even tell us. AND the conversion rate for subscriptions has seen a noticeable increase. I would highly recommend Skio.

The implementation of Skio was smooth and straightforward. After the go live, even without heavy communication, some customers already subscribed to the monthly orders service. Also the UX of the login area for the customer is great.

Big shoutout to Adrian, Christian, Laura, and the whole Skio team for getting us up and running in just 3 days! Being a new brand, we're all about being scrappy, so initially, we went with Yotpo's free plan. Let's just say, that wasn't the brightest idea. When we started looking for other subscription platforms, Skio really caught our eye. It wasn't just another paid plan - it stood out big time. The customer portal? User-friendly, super sleek, and easy to manage. And the features? Seriously, they've got everything you could think of, and it's all so easy to navigate. They've really nailed it!

After 15 years of developing and working with direct-to-consumer marketing platforms, Skio is by far the best team and software I have worked with. Their team is fast, responsive, and truly takes a 'white glove' approach. We migrated from WooCommerce to Shopify, and the Skio team was with us every step of the way. The software empowers our marketing and email teams to create campaigns and ideas to increase monthly recurring revenue so much more easily. Our customers range in age from 24 to 65+, and the Skio customer portal is easy, fast, and makes the subscription process incredibly smooth. If you are looking for a subscription platform that truly works, Skio is your only option. I just bet the future revenue of our company on it, and I could not be happier with the results.

The term 'partner' is often tossed around so loosely that it looses much of its meaning. Skio however, is one of those rare exceptions that truly deserves to be called a trusted and valued partner. And that is what they are to our company. From our initial contact w Aiden, to the ongoing superior support, communication and expertise from Sandro and Kobi, every single experience and touch point to date w Skio has been a 5-star++ experience. Oh yeah, the actual Skio platform and software blows away anything we used or have seen in that past. But what is really a home run is when you find that level of tech innovation, supported by a team of human excellence through execution and optimization. Skio is the full package.

Great app and great service before & after the sale. Skio's passwordless login has been a game changer for our subscriber experience and customer service load. In addition Timothy and the support team are top notch, both in the initial migration as well as sharing best practices and brainstorming ideas that drive value to both our business and the subscriber. Highly recommend Skio.

In our extensive experience managing multiple brands, we've predominantly used Recharge for our subscription services. But when we introduced a subscription model for Azio Beauty, we wanted to try smt different. From the get-go, Skio demonstrated its superiority. The onboarding process? Flawless. We rate the team 10/10. We came to them with customization requests, fully prepared to invest extra for these modifications. But Skio's team? They stepped up, handling everything without batting an eye or charging an extra dime. 10/10

The SKIO migration team are awesome. Helped us every step of the way transitioning from our old provider. SKIO has some amazing features which we can't wait to implement. We've also been able to seamlessly integrate Klaviyo allowing all our email systems to be managed in one place.

Vitauthority

2023-10-19

United States

Top notch team and service! They are constantly working on new updates and features that help merchants like us grow our subscription business. During the integration process, their support team was extremely helpful and was even able to work on a custom integration for our store. We have some pretty complex logic for a part of our business and their team was able to add extra features to their api to support our functionality! Working with members from different departments/team is always a pleasure.

Have nothing but good things to say about switching to Skio! The team was extremely attentive and ready to help whenever any issues occurred. Our subscribers are also very happy with the new interface, and are having a much better experience using Skio. Would definitely recommend!

Skio is great! Makes setting up and optimizing subscriptions EASY. Shoutout to the team for a quick/painless onboarding! I highly recommend to any Shopify store owner looking to launch or enhance their subscription offerings.

Great app. We had a terrible experience with a similar app that took months (literally) to get anything done, and we finally switched to skio. They were very on top of their game, nothing was "too hard" and they got back to us quickly. So glad we made the switch. I recommend Skio to other brands i know.

Skio helped me to set up everything on my store. I have ask several times them to develop some features in order to improve retention. They also help me to change a bit the display when needed and they are very open to improve the app. Thank you the team

Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free! With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!

As the Director of Retention at Kitsch, a beauty company with a significant focus on subscription-based products, I've had the pleasure of integrating and working with Skio for the past few months. To say that Skio has been a game-changer for our subscription management would be an understatement. One of the most critical aspects of retention is the user experience, and Skio excels in this domain. The app offers a hosted subscription portal that's not just easy for our team to manage but is also incredibly user-friendly for our customers. The passwordless login feature is a subtle but impactful touch that makes the entire process smoother for our users. Additionally, Skio's analytics dashboard makes it quick and easy to monitor cohort retention, subscription program health, and more. The comprehensive array of metrics, including MMR and AOV, has given us rich insights into our subscription business. We've been able to pinpoint what's working, identify areas for improvement, and make data-driven decisions more confidently than ever before. The built-in upselling tool has been another boon. Not only has it contributed to an increase in our subscription average order value, but it has also given us another avenue to delight our existing customers with additional products and services. Advanced capabilities like half skips and product swaps have further enriched our toolkit for customer retention. The value it brings to the table more than justifies the investment. From the user experience to analytics and additional features, Skio has proven to be a holistic solution for managing our subscription business. I wholeheartedly recommend Skio to any Shopify store looking to supercharge their subscription management and customer retention efforts.

We've recently started using Skio, and I'm truly impressed with the onboarding process. Everything went smoothly, and the technical support was both fast and helpful. We've already acquired our first subscription customers. I LOVE IT!

Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.

Super easy installation and love the application so far. Transferred from Bold and am extremely happy

Great app! Really found their onboarding team extremely useful - as a non-technical founder it's been really useful working with a team of people really well versed in the space who know what they're doing.

VitaCup

2023-09-11

United States

Top-notch care from the Skio team! Our migration from Recharge to Skio was seamless thanks to their awesome team. From start to finish they were organized, patient, thorough, and very responsive. We've been migrated over for a few weeks now, and their team continues to provide excellent support. It's easy to get them on calls and work through any various questions that pop up as we learn a new platform. Overall they've done an excellent job at making our brand feel important and valued, and they've delivered on all the features and perks we were sold on to make the switch. Couldn't be happier with the new platform and the growing success of our subscription business!

Platform has everything we wanted and team is awesome. Migrated from another platform a few weeks ago and have already seen a marked impact on our business. Skio will be a game-changer for us. If you're on the fence about migrating, I have two words for you: do it.

Very satisfied with our decision to move from Recharge to Skio. Their team was incredibly supportive during the transition and the migration of existing subscribers went through seamlessly. The Skio team was there to immediately resolve any issues that came up. I would highly recommend them for your subscription app. Not only for the features of the software itself & the great user interface for customers, but also for their top notch support.

EADEM

2023-08-23

United States

I cannot say enough good things about Skio! First of all; their team is INCREDIBLE. They really went above and beyond to make sure that the migration went smoothly but more importantly, they were extremely patient and always willing to make all the requested changes we required. Not only they are talented and know what they do, they're also extremely kind. Skio's overall product is outstanding and we cannot wait to use more of its functionalities. I would recommend Skio to any brand who's looking to start subscription or has had bad experiences with their competitors in the past.