Reviews for Simply Shipping Protection

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :) - Updated to add that the customer service is top notch. I had an issue with the new 2.0 theme and John fixed it right away. Seriously, this is one of the best apps I have found on Shopify.

This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!

This is an amazing app! We have used this app for couple months now, and it works very well. Online assistance is very helpful, they always reply me very quick. 100% recommended it!!

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :)

It was pretty easy to install for more than half of the steps. I had a little trouble towards the end, but I was able to get help right away and John Dee set everything up for me. He was even able to help with other questions I had that didn't involve setting it up. I'm really happy with their service

Meghan Bo Designs

2021-09-23

United States

I just installed this app and it was pretty easy to do myself. I had some issues from my install and John Dee (via the app chat) was so so helpful and quick! He responded almost immediately and fixed the issue which was something I missed during install.

The app is amazing. Support even better. Very happy i decided to use this app! 10/10 recommend for anyone looking to add an insurance up sell.

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money

Nitesh has gone above and beyond to help get this setup smoothly, he's extremely responsive and helpful. I'd recommend them in a heart beat, and the app works great!

This is the first time I've found an insurance app on Shopify that doesn't break my theme. The support is ultra responsive. I understand the renown of this app. Thank you so much for your help. Thank you for helping me stand out from my competitors.

Wonderful customer service who help us to make sure that the app matches our expectations. It's easy to use and easy to integrate, this is a no brainer!

This app is everything that I've been looking for! There was no request too big or too small and Nitesh helped me with the set-up every step of the way. Would love to see more instruction regarding how to set up emails and suggestions of what to add to each email, as well as more information on the customer facing claims request form. Otherwise highly recommend!

Great product and great customer service! We have tried every other insurance app out there and this one works well, has clear pricing, and the team is quick to assist with any issues.

Design Life Kids

2021-07-30

United States

Incredible customer service and seamless installation provided by the support team. Prompt and eager to assist!

Seriously this app is A LIFESAFER! The customer support even installed it into my shop. I have already made almost $100 in shipping insurance in less than 30 days. Which is AMAZING for when we have customer packages that get lost we can issue a refund or tell them they did not opt into the insurance.

The app development team is really very enthusiastic. And the app design is very easy to use. Compared to route app, We choose to use simply insurance

It does work although you have to paste the various bits of code in yourself and the claims management only works in English.

App works great and helps generate additional revenue while giving our customers extra assurance during the shipping process. Customer service was great, even reaching out just to make sure we were happy with everything shortly after the install. Wish we would have found this sooner!

Had some issues at first, but the team was quick to provide a solution. In the first few weeks the app generated $3,000 in additional revenue - 95% of which is pure profit. Adding this app to your store is one of the smartest things you can do.

Very straightforward to install, even manually the step by step is easy to follow. Customer service great, I needed some additional coding for putting the checkbox on the pop up cart, within a day they had it ready for us and responded almost instantly.

I used this APP to add shipping insurance to our products and the process was so easy and customer service was fast and professional. It's taking a huge weight off our shoulders when it comes to shipping! I would highly recommend this APP.

We’ve been using this app for about a week now. It’s working great so far! The install was easy. I appreciated that they were fast to reply to my questions and quick to accomplished tasks.

This app has provided us with everything we were looking for to be able to self-insure our customers. Plus, the customer support has been outstanding. They are available for communicating, resolving issues, they helped us to implement the coding and they also created customization for our specific needs. We are very pleased and highly recommend.

Great app that helps me increase order value and give my customers piece of mind. The customer support with this app has been great. They installed the app for us and worked with us when there were things we needed to change.

The Royal Look For Less

2021-03-20

Canada

Great and useful app that helps me increase order value and give my customers piece of mind. The customer support with this app is even better. They installed to app onto my theme and worked with me back and forth when there was issues with my theme. Thank you to Nikesh and the entire team.