Reviews for Signifyd

Crooks n Castles

2014-09-20

United States

Signifyd has been great. They guarantee us against fraudulent chargebacks. If we ever get a chargeback, they pay out quickly and within a few hours. The team is great to work with and the product is terrific. We highly recommend this service to all shopfy stores!

We are a lifestyle brand for the fashion junkie and sneaker head who is passionate about high performance vehicles and the lifestyle that comes with it. The Signifyd app help us do business online with confidence that our customer are making authentic purchases with us. Plus the customer service is great and they are there to help with any questions you might have.

Great for those in-between occurrences when you need a little more reassurance on a particular sale. Makes life easier and stress free!

This app is a must have. Either your a booming large business or a one person operation, Signifyd prevents fraudulent transactions before you ship. Love this app... has helped us in some bad situations.

Thank you Signifyd team for the great useful App. It gives great confidence to know that there is someone who works to protect my website. Keep up the good work guys.

West NYC

2014-07-03

United States

Signifyd has been great for our shop, I would definitely recommend giving it a try to help prevent fraud.

Signifyd is the best fraud app on the shopify app store! We've recently been hit by a few chargebacks and Signifyd helps us identify these fraudulent transactions before we ship. Better yet, they Guarantee their transactions so we can get paid back if a chargeback occurs. Highly recommend this app!

It has been such a pleasure to work with the Signifyd Team. We have used their App for a month now and they have been nothing but supportive. Their customer care is exceptional. They are always available for questions and the people will always work with you to provide the best service possible. If you are looking for the best App to protect your online store from fraudulent purchases, this one is it!

We are an emerging e-commerce website, and our primary business is to sell gift cards online. As all of our payments and deliveries are digital, the transactions are high in risk for our customers as well as for ourselves. With Signifyd, we've been able to conduct our business with confidence, knowing that we only have to deliver our products to customers who are authenticated and approved by the app. The customer service of Signifyd is great and quick, and the instant scores enable us to ship out the orders within no time. The app is a must-have for anyone selling online.

Signifyd is a terrific app! Way more information than Shopify provides by default and also provides great insights into whether a transaction is good. We've been able to quickly approve more orders without the fear of fraud, as well as ascertain when orders are definitely fraudulent. The support the team at Signifyd is also world class and very much appreciated by our business. A must have app for any Shopify powered storefront!

Signifyd is a MUST HAVE APP for any store. We started to get suspicious orders from overseas and this App has helped us determine what is genuine and what is complete fraud. Besides it's FREE for the first few hundred orders so who can go wrong with that. Very attentive customer support and this App is a keeper. Download this App now it will save you headaches and $$$ Thanks Signifyd!

Great App. I use to deal a lot with a fraudulent order, i was tired and sick with all this frauds transactions, but after i found this super app everything have changed. It's easy to use and have a great and trustful seal that i have it on my website. I highly recommend!

Excellent and easy to use app, would definitely recommend it to any online store owner to help with fraud prevention. Two thumbs up!

Signifyd is Awesome! We were using multiple different platforms to analyze and guarantee our products, but now everything is in one standalone fraud protection application. The ease and functionality of Signifyd not only saves us time and money but allows us to feel confident that we are not going to run into chargeback cases. I would put my full recommendation behind this product and the service that is provided by the staff of Signifyd.

We've been using Signifyd for a year now and we've loved it. Chargebacks have completely gone away and we spend much less time reviewing orders freeing us up to work on important things related to the business. The team from Signifyd is great with terrific customer service and a focus on providing a great product. We'd recommend this product to all e-commerce stores on shopify

If you worry or have trouble with fraud, use Signifyd. Their information is more detailed and culled from a far larger data set than other tools (including the built-in tool on Shopify). We ship our products globally so protecting ourselves from fraud is critical.

Angel Brinks

2014-05-13

United States

Signifyd has excellent customer service, their support team is ALWAYS available either by email or by phone!!! They will walk you through literally every step. Very very helpful Kudos Guys!!!

Signifyd has been extremely helpful in avoiding chargebacks and the user interface is very simple and easy to navigate.

What i like about this product is that it integrates several different scoring algorithms when determining if an order is potentially fraudulent. In addition to saving me money and frustration, the developers behind this product actually answer the phone and are responsive. Thanks!!

Excellent service to weed out bad charges and the people there are great to deal with!

Signified was extremely easy to install and has been great to use! It has been great in identifying suspect orders and has helped our shop to fulfill orders without the worry of chargebacks. Mark was an awesome help, thanks mate!!

Signifyd is very easy to install and use. It takes the guesswork out of processing 'questionable' big ticket orders. Particularly those international orders where billing address/shipping address discrepancies raise flags. Signifyd gives you the peace of mind to know that you are fulfilling legitimate orders and not subjecting yourself to chargebacks. Great app!

We have work with credit card processors prior. However, with the guarantees and superior service. We would recommend this company, very highly. Thank you and thank you Mark. Keep up the great service.

Very easy to install, good looking interface and simple to use. Flags minor as well as major concerns - does make you investigate further. It also pulls in Shopify customer info to help you evaluate. Would recommend.

This program excellent. It's a little pricey but it's worth it