2024-07-12
United States
Horrible customer service and billing. They advertise a price for billing and then charge you a lot more. Do not get this app.
Ravella
2023-04-05
United States
Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.
123 Beverages
2023-01-19
United States
BE AWARE!!! They will trick you with the monthly payment but then will charge you thousands of dollars depending on your order volume. In return you will get an app full of bugs with horrible interface. USELESS and I'd give it 0 out of 5 if I could.
Miracle Milkookies
2022-12-02
United States
I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.
Bottles & Burps
2021-12-02
United States
BEWARE! If you install the trial this will automatically overwrite any other tracking landing pages you may have already (such as aftership or sendcloud). When you uninstall this app, it will break every single tracking link you have sent out in the meantime. I HUGELY REGRET HAVING even tested this app. I'd be happy to rewrite this review if their support ever gets back to me to fix the damage this trial did.
DoubleUP Roller
2021-06-12
United States
I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.
Atelier Atypique
2021-01-20
France
One of the must have app in the shop ! Get very accurate tracking data, and the price is very correct ! Very reliable and a Support Team very very reactive ! I highly recommend this app !
97Carats.fr
2021-01-17
France
It is the best tracking app! the team is super responsive, the application works well thank you, and the team quickly take into account the recommendations, thank you
2021-01-07
United Kingdom
Great app with great support. Many other apps do not correctly work with the Uk Royal Mail postal service (even though they say they do...) but this app actually does! Highly recommend.
SPACEBOX
2020-11-24
Denmark
I had some problems with setting up the app, but Daniel from customer service fixed it right away. I love that i track my DHl orders easy, so know i wont have many emails from customer complaining.
serendipity.pink
2020-06-24
Singapore
I'm the kind of person that would look at the best selling apps before choosing one. And all the top apps had failed me. All bells and no whistle. And they did not support aliexpress tracking. This app is different. it may not be aesthetically pleasing, but you get what you need, and it's not clunky at all. Most importantly, the support was responsive and helpful. I strongly recommend this.
VPL
2020-05-16
United States
I just wanted to see the status of just about 20 shipments that happened on one day. I have been waiting for all day, not syncing, but that particular day, and it imported other dates and charged me already 40 dollars. I would like refund.
WidePro
2020-02-20
United States
muy buena app me gusta trabaja muy bien es la mejor de todas las que conosco me funciona excelente facil de usar, rastreo perfecto la verdad verdad, es buenisimo..
Rollatte
2019-09-06
Israel
The app isn't fitting well within my theme - the tracking page's fonts don't adjust according to the theme's fonts, and it doesn't have the regular page heading of my theme, like every other page on the website has. Also, the tracking page won't show both the shipment status and the tracking history at the same time - you have to choose a theme that shows only one of them (and in general, the customization of the tracking page is really not flexible). And most importantly - the shipments are late to get updated on the app! I've got an order that's already has a 'delivered' status on other tracking apps, but on this app it's still marked as 'in transit'.
Granarium Produtos Naturais
2019-08-09
Brazil
Bom aplicativo de rastreamento que funciona com os Correios do Brasil... a tradução ainda não é 100%, mas é só entrar em contato com os desenvolvedores por email que eles resolvem! É bem interessante que o custo do app acompanha o crescimento da nossa loja (www.granarium.com.br) sem causar aumento de custos brusco. Ele envia notificações pros clientes por email a cada passo do rastreio que é "coletado" do site dos Correios, mas não é em tempo real, há um atraso entre o rastreio dos Correios e o feito pelo aplicativo, mas nada que comprometa a funcionalidade principal.
Liv Care
2019-08-06
Brazil
parabéns muito bom to gostando muito de usar, é bem completinho. Só gostaria que a pagina onde você digita o numero do pedido fosse em portugues.
HappyTravelStore
2019-07-27
China
This software really help me a lot when I need to track the newest information of all my orders, I really love it so much!
Free Pony
2019-06-12
Canada
I really liked this app until I realized there isn’t much support available. I have asked for help in branding DevClouds tracking page to match my site with no response. I have followed up a few times over the past few weeks and haven’t heard from anyone since 20May2019. Shopify has also tried to help with the ticket request. Not impressed with the lack of service.
uChoice
2019-05-31
China
I will try to use it. I hope the app is useful for the customer. thanks, thanks thanks thanks thanks thanks
Jarblue
2019-05-13
Australia
Pretty good app, great price! but i find its tricky to navigate but maybe that is just me.
Fucsun
2019-05-10
United States
Such a great app and most of the best features are free! I highly recommend. It's a little harder to use than the other apps but the fact that its free outweighs everything else. Once you get the hang of it its really easy to use
Fullyequipped
2019-04-23
United States
Very easy to use, also look professional I do recommend this app with trust , Thanks a lot for this Free APP
FastenedFido
2019-04-15
United States
This app provides a sleek tracking feature to any website. You're also able to clean up some of the tracking details which is a plus if you're dropshipping!
WATCH ME. SUNGLASSES
2019-04-14
Netherlands
Amazing! This is exactly what I was searching for. No payments or what needed. The shipping tool is integrated to my website
Ztechmarket
2019-04-12
United States
Haven't explore the app yet since I am just started to install it. I hope this will help me to monitor all the shipments properly