ShipAid ‑ Shipping Guarantee logo

ShipAid ‑ Shipping Guarantee

24 Ratings

5

Developer

Media

About this app

Self-sufficient shipping protection policy - Eliminate order losses & convert extra revenue

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication.

  • Keep the premiums you charge your customers at checkout for extra revenue
  • Streamline service with branded Customer Resolution Portal for filing issues
  • Manage delivery issues and decide to reship, refund, or deny with just a click
  • Alleviate Order Anxiety | Custom Shipping Notifications and Tracking Portal
  • All cart types supported + Rebuy, custom installation included in 24hrs or less

App Insights

Monthly Reviews

Recent Reviews

Reviews

2023-06-28

United States

I would definitely recommend ShipAid insurance. It's really easy to set up and use. The model makes a lot of sense for us and allows us to delight our customers by replacing defrosted packages quickly and easily...without costing us. That's a win-win! Plus the customer service is amazing!

2023-04-03

United States

The app has converted on over 50% of our orders up to 3%. We love it! The app owner is very responsive and follows up to ensure customer satisfaction.

2023-01-24

United States

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

2022-11-29

United States

Amazing for package protection! I use to use nothing, until I had to refund a huge order that never made it. Then I used an app, but they made way too much $ off my sales and never help when I needed it most. This is a way to pay yourself for package protection & use that $ only when you need it! Genius! So happy!