Reviews for Sesami: Appointment Booking

The Wreath Stand

2020-05-26

United States

This app was great for scheduling customer shopping appointments during our first phase of reopening after COVID. It was easy to use, quick to setup & worked great for what we needed. We were very happy with the app & would recommend to other stores looking for a scheduling tool.

Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround

This helps me keep more organized with clients I love it. I am able to not go over with appointments and clients can set their own appointments so I won’t have the what’s your schedule look like conversation

Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.

This app is perfect for us to manage both free & paid appointments for our physical retail store. It's really easy to use and integrates perfectly with our Shopify Store (Sesami kindly offered a free installation service for our custom theme) - it also works with Shopify POS which is a great bonus, highly recommended!

The best app you need for service based products! This is the complete package with scheduling and everything you need.

So far so good with this app. We've only begun to use it so will report back. However, the customer service has been excellent in getting us set up and on track. Hoping to give it a 5 star in the near future.

Been experimenting with many different booking add-ons for Shopify. None of them do exactly what I want, but Sesami's is probably the most intuitive, user-friendly, and professional-looking. They've also done a great job responding to all my questions in a timely fashion and suggesting appropriate workarounds for any features they don't have yet. The only feature I'm missing is added flexibility for scheduling my clients' appointment times. Currently it's set up to allow for blocks of time that the client can select from, but it doesn't let my clients set their appointments outside of those pre-set time blocks.

Appointments as products is en elegant and lean solution to enable customers schedule their visit to try our products, especially now with COVID-19 and all the security measures to be implemented. I hope Semsami's approach has a lot of success and we'll see this app flourish into a feature rich yet simple to use tool. It has still some minor quirks, but all workable, so its really more of a 4.5 star rating.

I tried with another app, too many codes! this app, easy as 123! Thank you! Can't wait for us to open and get booked!

Quick and efficient response to my problem. Friendly chat! The app works well so far. I hope the confirmation response to the client would be more customizable though.

I've tried a lot of different apps for scheduling services with my clients but Sesami has been the best. It works really well, especially with different timezones. Installing it into my theme was easy and didn't break anything, contrary to other apps. Best of the all, the free plan is completely functional, so you're not committing to a system before you know it works. I wish for some small improvements, such as having email notifications in the client's timezone but overall, this is a winner!

Very nice app, support +++++ We had a problem and they fixed it really fast! Best booking application ++++

Easy to configure, like the user interfaces, the settings are suitable for booking module for any session products.

When I initially started using Sesami I was a bit disappointed because I couldn't figure out how to use the app to sell online classes. But, I contacted customer support and Randy was able to help me sort everything out. He's excellent to work with and it was such a relief to have someone help me set up the most crucial part of my store. Thanks, Randy and Sesami!

Simple to use and extremely fast customer service response. Best booking Shopify app we have found.

This app is simple and works. But what is the real deal sealer for this app is the support. The people/brains behind this app are INCREDIBLE. They are responsive and patience beyond belief. If you're looking for a simple solution to your scheduling needs.. you've found it.

Customer support was awesome! App worked exactly how it was supposed to one we got it set up. Thank you!

We were looking for an easy solution to take appointments and I seem to have found it. We haven't put it into use yet, but our internal tests give me confidence. Integration was very straight forward. There was a bit of an issue with how the button integrated with my custom theme but I reached out for help and Randy fixed it immediately. Great service!

The app is super practical and the customer support is top of the top !!! Thank you very much for your precious help !

It's amazing that this app has a free option for one team member to be able to test it in the real world. With more customization options and translations (Greek please?) it will be fantastic! I will be using it heavily as my clients will be booking their repairs through the app.

Love it! Super easy to use and flexible enough for anyone's schedule. The only hang up I had was minor, and I only mention it in case anyone else runs into the problem. Your website must be live in order to see the schedule button. If you're setting this up before making the website live, like I did, don't be confused if you don't see the button.

I have been really impressed with the whole team at Sesami. They have been extremely supportive throughout the whole process. It's the only system that is flexible enough to allow my tricky process to be developed and brought to life. I can't reccomend this app enough.

Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.

Really easy integration and set up. Looking forward to more functionality in the areas of appointment cancellation and rescheduling. Overall, very happy with this app.