Reviews for Sesami: Appointment Booking

The app is very user friendly and the developers helped me so much in the installation process. Very happy with it.

Looks like a great app, but a bit tricky in my particular case: integrate it in WordPress. But your support is quick to answer which is good!

Great app and good service, Ehsan is quick to respond to the issues and the rest of the team were very helpful in resolving an issue we had due to our custom theme.

Sesami is perfect for my website, I'm using it to schedule in store shopping appointments. The staff at Sesami was very helpful answering questions I had.

Extremely professional and intuitive service that helps incorporate a seamless experience for your clients. I recommend 10/10

June Swimwear

2020-12-10

Canada

This app is user friendly and the customer service is fast and very helpful! I would definitely recommend it.

This app helped me so much. I recommend it to anyone who wants to be sucessful in this business.....

Using this app to book in store Video Consultations with clients during COVID. So it has been quite helpful. Had it for 2 weeks so far.

It has a great booking system and when help is required for set up or change, the team are straight onto it for you. Great service.

We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.

I highly recommend. Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!

I have emailed them an inquiry if they could add free consultation sessions and stylist schedules without Adding to Cart and Check Out like a transaction. I got an email and asked if I could provide collaborator code which I happily replied right away. That was a week ago and I am as yet to hear form anyone. I published the app and showed it to everyone in my team from marketing to sales. They all found the interface was not exactly user-friendly and super weird to ask for check out a shopping cart when the consultation is free. There was probably a way to solve it but due to the lack of response, I was never able to get the help I was asking for. It left me with no choice but to delete the app. It's frustrating when an app doesn't have a chat function to walk you through any question and worse, being unresponsive in email replied. The app supposes to make booking appointment easy but unfortunately it just doesn't work out for my company.

French, then English Appli censé gérer les disponibilités/indisponibilités des employés (entre autre chose à gérer), sauf que par défaut les employés sont INDISPONIBLES , et aucun moyen de les rendre disponible dans leur calendrier embarqué... On ne peut que les rendre INDISPONIBLES. Cherchez l'erreur _____________________________ This apps should manage the sellers AVAILABLILITY/UNAVAILABLILITY of the sellers, but in it's calendar functionnality, you can only manage the UNAVAILABLILITY, which is the default value... So, as a result, I must be UNAVAILABLE up to my death ?!?! Such a non-Ux apps ; skip it. _____________________________ After your reply : I won't change my note ( only 1), for, your video show a contextual windows where you should select hours, one I never seen. As this bug was during the installation process, I can't even finalize it, and had to leave it . Sorry, but an app user can't even install is obviously non-Ux !

Easy to set up application, I did not have any issues. I'm looking forward to trying it out and seeing how it works.

This app is simple to use and works a treat. The instructions could do with a bit of work, but the support was excellent so we were up and running with Private Shopping Appointments for our physical store, The Old School Beauly, in no time. We now plan further ticketed events for the future. The support is superb - they adapted the app to remove the option to book multiples - really impressive! Thank you so much.

Just installed, but very pleased so far with the results! Dashboard is WAY easier and more intuitive than previous apps we've tried. Customer service was quick to help resolve any issues. Would definitely recommend.

Had some troubleshoot issues but had some great customer service! App is incredible and super helpful

We have been using Sesami for a little bit, Its pretty easy to use. I have need to touch base with support on 2 occasions and the service was great. They got back to me almost instantly and fixed all the problems I had right away. I would recommend.

Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!

Used it for several days, and everything is great, recommend. Used it for several days, and everything is great, recommend.

The nice app really like it Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot!

Looked good at first sight but problems getting it working (wouldn't recognise customers when trying to add appointments via the app rather than customers booking themselves on website). Support has been difficult to raise and keep engaged on our problem.

Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying to make a name for your business this app on Shopify can really help if you are a coach, trainer, instructor, or anyone booking for individual sessions with 1-1 clients. I do wish I could have more variation in scheduling to allow for "reoccurring Event / Multiple bookings at a time. If someone wants to book multiple 1-1 sessions, they have to go back and add each individually. If there was a feature that if they select multiple quantity, they select that many in sessions. If the quantity and # of sessions don't add up, display an error.

Really liking this app..easy to set-up and use, also the customer service people are great..recommended

We just installed the app, we like it so far, had some technical issues at first but starting to figure it out.