Reviews for SC Loyalty Rewards

Gemini Cosmetics

2024-09-17

United States

Easy to use, our customers love it!

Tienda Friosur

2024-08-14

Chile

Increíble! Tarik nos respondió todas nuestras preguntas, es muy fácil de configurar. Lo recomiendo 100%.

lovemarys

2024-08-03

United Kingdom

Fits into my site perfectly. Struggled at one part to set it up and Nitesh, the customer service assisting me, was very helpful and quickly set up the last part needed for this amazing app!

ChiClaws

2024-08-01

Singapore

It's easy to set up and flexible plans available. Customer service assistance is easily reachable if assistance is required. Special thanks to Nitesh for helping!

Spearing Collectibles

2024-08-01

Singapore

Using the basic features of this app is enough to get our membership started, but would be great if customers could select their coupons at checkout instead of copying the code beforehand. A big plus is that customer service is quick to respond!

Cydney Mar Wellness

2024-07-12

Canada

Tarik was quite good at getting me to fix up my setup so that my clients could enjoy their loyalty points! He was helpful, patient & encouraging. The Loyalty App not works PERFECTLY & I'll be promoting it to our clients as I personally always enjoy using loyalty points with ease. Now I'll have happier clients :) Thank you Tarik! Cheers, Cydney

2024-07-04

United States

I had a question about upgrading my program and customer service was quick, gave me more details about the program and assisted me with how to make sure it was showing up on my site just like I wanted it to! 10/10!

ZUKi Pet

2024-06-05

South Africa

Haris helped me resolve my issue very quickly :) :)

SIVA

2024-05-30

Bosnia & Herzegovina

I have been able to turn my idea of a perfect loyalty program into reality with this product. Only now I'm able to reward my most loyal customers and show appreciation for trusting my brand.

Discovery Fabrics

2024-05-28

Canada

We have been overcharged by hundreds of dollars for several months and when we brought this to the attention of the developers, we were offered a partial discount for one month! Recently, we discovered that this app has changed their pricing structure and significantly reduced their monthly fees (hundreds of dollars less) however, because we were already a customer and were paying the higher fees, they continued to bill us and didn't bring to our awareness the changes. We were paying over $360/month and with their new pricing the cost was reduced to $39! They made the changes in February and have billed us over $1000 between then and now when we should have only been billed $156. When I discovered this, and brought it to their attention, I was simply told that they had made some changes and offered a credit of $167, less than half of one months subscription that we paid! We have been using this app for 4 years. It was very expensive but we initially used it because it was the only one that was compatible with another app that we had. This is a very basic loyalty app with limited functionality. Now that we have the ability to move to another loyalty program, we will switch. I feel like they have no loyalty to their customers, after over 4 years and many thousands of dollars, they wanted to continue to rip us off and not tell us that they had reduced the cost. Beware using this app, there are much better options available.

MelyLu Sensory Play

2024-05-22

United States

This app is outstanding! It's very user friendly once you get the hang of it, and you can customize so much to really match your brand. Customer service is top notch...especially Tarik!!! He deserves a raise! =)

3D Print Monkey

2024-04-29

United Kingdom

Amazing App, it does exactly what we need. Customers are happy with the ease of collecting and using their points. Customer service is also on point as well. this is the best Loyalty app I've used for Shopify.

Appeeling

2024-04-26

Canada

EXCELLENT service. Cannot recommend high enough.

Rainbow Nation

2024-03-29

United Kingdom

A few teething problems with the app working as set up, and then not. But all issues have been resolved and I like the app. I would like an automated email relating to the customer tiers, but other than this everything is now good.

Candle Bloom

2024-03-24

Italy

Features interessanti, possibilità di traduzione dell'app e delle notifiche solo con piano a pagamento. Una volta installata e fatto l'abbonamento pro scopro un problema con il widget vetrina per la versione mobile. Scrivo all'assistenza per capire quale fosse il problema, mi viene detto che devono indagare più a fondo per capire il problema e che si faranno sentire loro una volta risolto. A distanza di 3 settimane nessuna novità, ho scritto nuovamente all'assistenza e mi è stato detto che stanno ancora indagando... sconsiglio

Ihanathiukset.fi

2024-03-24

Finland

Nitesh, vastasi nopeasti ja auttoi ystävällisesti.

Sacred Crystals

2024-03-20

United States

This app is amazing! Using for 4 months now. I was able to migrate my loyalty program from Lightspeed and everyone - thousands of customers - was able to keep their rewards AND continue to earn rewards at the same rate with just a change of terminology - instead of cash back it is now points - but the value is the same (because I set it to the value I desired.). Recently we had a challenge with it where it stopped loading on shopify POS. The customers were still able to earn points but we could not apply them to a sale in person. The Team at SC Loyalty got right on it and emailed me regularly through the process until it was resolved. So grateful they were so responsive and that my customers are once again satisfied. Thank you Shop Circle Loyalty!

Lizzie's All-natural Products

2024-01-31

United States

Love this app!

Online For Equine

2024-01-18

United Kingdom

This app is a great one for stores starting out! Has great support and great functionality including promotions!

Crack Coffee

2024-01-07

Poland

SC Loyalty Rewards & Referrals is an exceptional plugin for Shopify, elevating the shopping experience to new heights. Its seamless integration allows for a sophisticated and user-friendly loyalty points system, enhancing customer engagement. The plugin offers versatile options for earning and redeeming points, making it an invaluable tool for building customer loyalty. Its referral system is remarkably intuitive, encouraging word-of-mouth promotion effectively. The customization options are vast, enabling brands to align the plugin with their specific aesthetic and ethos. Moreover, the analytics provided are insightful, aiding in understanding customer behavior and refining marketing strategies. SC Loyalty Rewards & Referrals stands out for its reliability, ease of use, and the profound impact it has on customer retention and satisfaction.

The Punctilious Mr. P's Place Card Co.

2023-10-11

United States

we migrated to shopify 2.0 site, but the Bold Loyalty Points + Rewards widget didnt make it over. A little confusion, and a few days later, Deelen was able to get us up and running again. Thank you Deelen for your excellent work!

2023-06-15

Australia

Very good! Ended up getting my problem solved. The team was very helpful. Our customers love this rewards application. Thank you so much.

eGrimesDirect

2023-04-06

Canada

Great app that our customers love! It's a nice way to give back to regular customers and remind customers to keep coming back.

allaboutalicia

2022-06-22

Singapore

very disappointed with the app, after sales service is terrible. I wrote in to ask them one issue but they replied me with standard "solutions" which none of them is related to me question.

Zenbarn Farms

2022-05-13

United States

Great app for our rewards program. Jeff provides great customer service and quickly resolved my inquiry!