Reviews for SC Back in Stock Restock Alert

loveed the guy i mean he helped in the best way possible really great guy

Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.

I met with the product manager Tarik to help with setting up the app in my store. He was really helpful and friendly and was able to assist with getting the app set up really quickly in my store. Great service, thank you Tarik!

Great app, excellent support from Segmedina with integration.

Joker Greeting

2024-08-06

United States

The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.

Tarik Kadric was wonderful in resolving my urgent matter. Had mistakenly sent out notifications to over 1000 people, and he resolved the issue with great speed and attention to detail. not only that, but as we were a valued customer they removed the extra expense in uploading the lost notifications as a way of appreciation of our long standing relationship. Cannot recommend highly enough. 2.8.2024 Tarik AGAIN! Was incredibly helpful in guiding us through possible changes to emails. Also extremely knowledgeable and is in the process of helping us correct what subdomain the emails are sent from. Truly the most helpful person i have come across in the company. He is an asset to the company.

The app has worked great for me over the years, and the customer service has been amazing!

The installation of this app was quick and easy. I don't have a standard Shopify theme so it required some coding to be done by the SC team, they did it quickly, efficiently and asked me every step of the way if i was happy. I couldn't recommend the team and the app enough.

Great way to stay customer "focused". Technical support was awesome also. Made the whole integration a breeze.

Excelente y rapida atencion.

Easy to install and setup. For startup business, free plan subscription is great. Customer Service is quick in responding and resolving your queries.

Love the app, and the SC team is very helpful.

Very clear easy to use and a wonderful thing to be able to offer to our customers

Switched to SC Back In Stock Restock Alert after our previous app's pricing was way too high for our notification request needs. I needed some custom design help, and the customer service is 5/5. Amina and Nejra helped me with all my questions and specific needs, and everything was done within one working day. Easy to set up and translations available for the widget is a plus, [edited] and they even added a translation option for emails per my request. I previously gave 4 starts, but was now able to change it to 5, since the customer support is beyond great and they even added the missing features I was hoping to have.

Tarik was VERY helpful and made the intergration so easy!

Great app and great service! Thanks Tarik

Great customer service! Went above and beyond and added a custom CSS to my site to make things more effective.

Adna was super helpful and set up our back in stock alert for us really quickly, thanks a lot!

Not so much experience yet with the app itself, but have to point out the excellent,professional customer service team! Had quite some changes to adapt the app to our shop and how it appears in the frontend and everyone I was interacting was so so helpful, quick and nice! Thanks again!

GRRRL Spells

2024-06-02

Canada

Deepa was helpful and accommodating, great customer service, would highly recommend!

One of the best apps I've come across on Shopify. Ticks all the boxes for alerting customers for products that are back in stock. I had a technical issue as i didn't know how to set it up. The team responded very quickly to my message and they resolved the issue for me within minutes. Highly recommend to anyone looking. Such bonus perks on their plan setups

We had an issue that was resolved very quickly on both our websites; much appreciate the customer support!

L'app è molto valida e l'assistenza è presente e celere!

A simple and functional back in stock app. I received support from Segmedina on the helpdesk and found her advice to be clear and concise. I have found helpdesk to be prompt and useful on previous occasions to. Would recommend.

Super support. Special thanks to your exceptional product manager Tarik, he was very knowledgeable, clever, and patient. Fixed the issue within a few seconds. Highly recommend SC products.