Reviews for Rivo Loyalty & Referrals

Great customer support! Immediately after installing rivo I started chatting with Jel, who helped me setting everything up and also provided some on-top-support. Love the first impression of that tool and really look forward working with rivo. Thanks, Jel!

Abbie was fantastic. She verified my account quickly and also provided a few improvement advice. Great customer service from Rivo.

Great support and easy to use, really happy

Amazing support and features! Jen assisted me, great!

The customer service is really helpful and patient! Especially Paul

Recomiendo la aplicación, va muy bien con nuestra tienda, te la recomendamos ampliamente

Support from Paul was very helpful. Almost instant response, think he had to do a bit of digging for the solution as it wasn't obvious at first but he was able to find it out in the space of 40mins! (amongst helping others I imagine) Many thanks, Alec

Awesome experience with Rivo, just starting out

I reached out to Paul for a couple of questions. He was very quick to assist me. I was a little bummed to find out there isn't a way for customers to enter text on question based "ways to earn" tasks within the app like a couple of other apps offer and the only work around is to create a form with a separate URL or something. Hopefully an in app question/form option comes in the future since it really is a great app. Either way, Paul was great and gave me the little bit of code I needed for the landing page in like 5 seconds.

Fantastic App. Great support

I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!

"Rivo has been a game-changer for my store! Their support is outstanding, they are always there when I need it. Highly recommend!"

So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.

Appli très efficace et simple

Vive Juicery

2024-08-15

United States

Great support and fast response times. Lot of good documentation, some of it does seem to be outdated for the old way that they did landing pages but overall easy to get setup.

Easy Set up

Fantastic customer service

Great service with Abbie! Went above and beyond to test out our website and help me set up the loyalty program.

The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!

I have had a great experience with the Rivo Loyalty & Referrals app. I had the pleasure of working with Arianne through chat and she was very helpful! Thank you, Arianne!

(Updated Review 8/12) Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.

I have only just begun using the Rivo app for my website, so I cannot really speak to the app itself. The customer service, however, absolutely TOP NOTCH! Arianne answered my questions and helped to make sure I am set up and ready to rock with Rivo on my Shopify store. I will absolutely reach out if I need anymore help in the future as it has been a wonderful experience so far.

Goes above and beyond to make a great first impression

best support and easy to build page and functions

I had a great experience with Abbie! She was super helpful with my questions and gave awesome suggestions for my online store. The app works perfectly with Shopify, making things so much easier. Big thanks to Abbie!