Reviews for Rivo Loyalty & Referrals

My brand is still in start up phase, so as you could assume, we add different apps here and there just to test the " is it worth it? will it make an extra buck?" type method. Rivo was one of those apps we have seen before but didnt expect much out of it HONESTLY. However, we hit that point where my brand is growing immensely and i went to just customize the rivo app today and it really works, like i did not expect the amount of sales attributed and accounts created in the first 30 days alone! aside from that, Jel has helped us on the customer support side and she was attentive quick and helped us with absolute ease. So is it worth it, really? Yes, no bluff or fluff, this app actually works for us and i dont leave reviews on apps unless im actually impressed.

Great support (Jel - thanks).

Has the features I need at a fair price. Good responsive support as well.

awesome

Mica's customer service was amazing.

Great customer service! We have been using the Rivo app for around 6 months and have experienced positive benefits as a business whilst our customers enjoy the loyalty perks. When we hit an issue with the customer login process and the Rivo page's visibility, we were promptly assisted by the customer service team who were very helpful in solving our queries. Particular thanks are to be given to Jel who cracked an issue whilst we were transferring to a new theme!

Go Rings

2024-03-26

United States

Customer Service has been wildly helpful. We're just getting started, but really happy to be working with such an attentive & trustworthy team.

Timely response and hassle free updates

Great app and wonderful customer support. Thank you so much for the help Arianne!

Abbie was a pleasure to communicate with and gave helpful suggestions for improving the store.

these guys are amazing! I had Abbie help me with a few questions, she went well above and beyond. 10/10 support!!

Amazing help & support from Arianne. Easy setup and usability.

Great app and wonderful support

The app is complete and professional. Just as customer support is quick and close to the customer's needs.

Hey Moshades team! James here from Rivo – just reaching out to get to the bottom of what's happening here. I reached out over email to help make things right. Cheers, James

Mica helped me out tremendously even with an issue that was not related to the Rivo application. Five stars all around!

Jel was extremely helpful and answered all of my questions. She even offered some great advice to help my site's appearance. Great Job!

Fantastic nice support, helpful and knowledgeable.

I love this Loyalty app! It’s easy to navigate, and keeps my customers coming back! The online chat representative Abbie was kind, patient, and knowledgeable! Thank you Rivo!

Awesome customer service experience, top notch!!!

Customer service provided by Paul was top-notch! I'm currently testing out the free features (which are already quite good) but in the future, there's potential to upgrade.

Very helpful and professional

Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.

Just installed the app and happy with their customer support so far. I don't foresee any issues in the future. Thanks Rivo!

We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns. The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.