Reviews for Rise.ai: Gift Cards & Loyalty

Great app! Our clients love it for gift giving and it's done amazing things for helping to increase conversion rates and generate repeat business!

Gift Wizard has solved all our gifting needs - fast, responsive, convenient, and super easy to use !

By far the most kind & responsive support I have gotten an an app on shopify. Going to consider using this app as it is the best we have found so far and the experience so far has been amazing!!

Over 40% of the purchases on mermaidpillowco.com are as gifts. This app is an absolute a perfect fit for us!

Gift Wizard is one of the most useful apps for our store. We have started using it only a few months ago and have already sent 90 gifts in total. We had an enquiry and they responded within a few minutes and dealt with it straight away. Customer service = outstanding. www.premierestateswine.co.uk

I really like this app. The customer support is very quick! Thanks!

LOVIN IT!!!! Gotta jump in and market it more for our customers ;)

Our #1 feature to enhance our customer experience! GiftWizard has nailed the pre purchase gifting experience - bar none! Put simply, your customers need this gifting solution in your store and so do their recipients. This technology has allowed us to scale within a natural referral environment immediately. Continually, customers find this feature as a main highlight in their purchase journey as their recipients find it very inspiring which leads to an increase in new customer acquisition. Moreover, the team behind it continues to provide an unparalleled customer experience for our company. Our needs and requirements in adopting this tech were handled swiflty, professionally and very quickly. We are fortunate to have the Giftwizard team & tech as a main part of our overall strategy. Welcome your customers to this feature in your store! It will make everyone happy!

Cool app!! never thought sending people gift can be this creative :)

Great customer service! I needed a tweak to the app in order to accommodate my check-out process. They were quick to make the needed coding adjustments and I'm good to go!

Great app! Fantastic customer service! Thanks, Ari!

The app is fantastic, exactly what i needed for our store and the support from Shalev was above and beyond.

This App is great, the tech support is amazing and I would recommend it to anyone with a retail store. Really a pleasant experience!

This is a great app. I'm glad I added it to my store.

love this app!!!!!!! www.bellevalourecouture.com

The app itself is great but the people behind it makes it all the more impressive! They are very professional and helpful. They definitely go out of their way to help you if you're stuck with something. Highly recommended!

I opted for the Free introductory level. Maybe make it a bit clearer that tech support is needed for this app to function and give an indication of when to expect contact to avoid customer frustration. That said, once contact was made (Shavlev in my case) everything went smoothly and he helped me quickly and answered my questions and any issues promptly. I've not launched any specific ads to test the success of the app but everything went well during the tests I ran. I have no doubt any lack of success will be more down to me not targeting and driving the right traffic than the functionality of this great little app!

Superb app. Your store is missing out if you don't have it. Thank you GiftWizard!!

*Rating based purely on customer service* UPDATE 2/29/2016: I was contacted by the GiftWizard team and they installed the app today. I considered removing my review but I chose to change my rating instead because I believe transparency is important in any business and people should chose this app based on the overall experience and not just one bad experience. At the time of this writing the app is working well and I have no issues with it. Original review 2/26/2016: This is a review purely based on customer service. I downloaded this app last week. I sent 2 emails last week asking for help with the app. no response. a week later i get an email apologizing and asking if I still need help. I reply this morning asking for help once again. Its the end of the day and not a response. Never got an opportunity to use the app so i don't know if its good. I'm removing it.

Very cool app. Easy to use and very proactive customer support

I like this app. Support is helpful.

Customizeelitesocks

2016-02-11

United States

From the start to finish, my success manager got everything covered, the installation was flawless and he went above and beyond to fulfill our companys' needs. Great customer service and app, would definitely recommend it!

Wow! Unbelievably fast and helpful support! Made changes for me with no problem at all. LOVE!

These people and the APP are amazing. Their support is on target and helpful in every way. On top of all of that they made it possible for our humanitarian aid program to schools work perfectly. THANK YOU! THANK YOU! Worth Every Penny!

Great app! Supportive and helpful staff to set the app up and whenever I had a question