Reviews for Rise.ai: Gift Cards & Loyalty

Ari has been incredibly helpful in moving us through the process of integrating Gift Wizard with our Shopify store. Highly recommended!

Pardonmyfro

2017-09-27

United States

Ari was amazing during my tutorial for the app! I sent a email and within 10 minutes, we were chatting. I can't wait to upload this app for my customers!

Great customer Service. DAY ONE... I was Little reserved with the limited features and the plans as i wasnt sure how this feature will be used. but they offered me all the features on Pro for longer than 7 days to a month to see how things go... then pay for the suitable plan. This way i can use all the features to GROW and MAKE MORE SALES rather than make NO SALES from lack of features. They Asked what kind of features i was looking for and what improvements can be made, This shows that they care for me to grow and knowing my needs helps them develop their app further. Stand Out Feature Compared to Competitors... 1.The app Installs Automatically with the buttons in the right places and matching your theme, so you dont need to manually install the snippets. 2. Thay care and listen to your needs and are still developing the app from your suggestions and ideas if not too impossible.. Overall i'm loving the features that lets my customers send the products to their friends as gifts with a E-Gift card by email or SMS. More Updates to come...

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish. Very happy with the output. Strongly referred!

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Finally, an app that gives you Gift Cards! Took me ages to finddddddd! Why is this so hard to do????? Great job guys, love it!

I love this app, I had some initial problems with it freezing on mobile but the developers were quick to resolve the issues as soon as I alerted them.

Herstylereu

2017-08-23

United Kingdom

Simple, elegant and most importantly - Money generating! Ohh and yes, best support you can find. They answer in a jiffy and extremely helpful.

This is by far the best and most complete Gift Cards solution for Shopify. Ohh, and the customer service - Outstanding. Highly recommended.

We just loaded this app and with a little help from their team (Ari) we were up and running in a flash. I love that the app is simple yet has customization options you need to keep your brand consistent. And more so, I appreciate the excellent customer service, quick response and friendliness. Can't wait to share this app with other friends who run online stores too.

Awesome APP! The customer service is truly amazing and they will go out of their way to help you out! HIGHLY RECOMMENDED

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Thank you so much for your help! I'm just starting off and it was amazing to hear that you were so open to helping my store grow until I get some sales, you guys are the best. This app is exactly what I looking for to get my first few sales.

The one feature we need (the ability to send a gift card directly to the recipient instead of having the customer forward it) is only available in the subscription plan that costs $69 more per month

Gift Wizard is fantastic, plus their support is awesome. Thanks to Ari I reinstalled my app and he gave me a deal that works with my budget. Ari did all the work I just sat back and let him do his thing. I would recommend this service to anyone with high remarks!

Consciousstep

2017-07-12

United States

Increased our sales the first few days! We got our first gifting orders only hours after installing this app. What a great team for any kind of help! A+ app

This app works great for those who have customers that want to send gifts. Above all else, the customer service that Ari delivers is top notch.

We came across Gift Wizard and so happy that we did! It's exactly what we've been searching for. Ari is fantastic! Answered our questions super fast. The app is very easy to use for both us and our customers. You can't go wrong with Gift Wizard!

Excellent help to get started! Friendly, polite and get things done for you QUICKLY! They actually want to see you succeed :)

Ari and the GiftWizard team go above and beyond to ensure your success with this app. The way I justify the price is if I were to get Shopify's giftcard feature it would cost $50 more a month when this is only $13... The ability to show customers that they can give gifts right from the products is more enticing than simply a gift card because it shows that thought went into the gift but the recipient still has the option to exchange it. The best part is that you don't have to worry about a gift being sent to a customer that is going to be later returned because the end recipient will review the purchase and exchange it before it's shipped! Great App! -Luiz https://hammocktown.com/

We love working with Ari at GiftWizard! Initially we ran into quite a few bugs, but Ari was always quick to respond to our needs. But now that the kinks are worked out, GiftWizard works like a breeze. Once we customized the settings to reflect our brand, all we had to do is watch the app work for us. The process is automated from beginning to end, sending emails at every step of the way keeping us and the customer up to date on the gifting progress. There are no worries about losing track of the order at all. GiftWizard is simple to use whether you are the customer or the merchant. The customer service is amazing too; fast and on point. Great job Ari!

The GiftWizard team has been incredibly supportive & helpful all along the way, informing us of updates & new features when needed as well as replying promptly to any requests we may have had in the meantime. Ari has been infinitely responsive & attentive from the very beginning. The gifting system makes things easy for customers to place orders for friends & family, we definitely recommend it if you're looking for a great gifting feature or a pay-it-forward type of option. :)

Installed this app way back on one of my stores. I'm so glad they reached out and told me about their new Gift Card feature! Finally, a way for my clients to send out gift cards directly to recipients! Can't believe it hasn't been done before! Way to answer a real need guys. And adding app sell options to the Gift Card email is an amazing new touch I'M LOVING IT!

Tested this app in order to see if it would be right for my company. Great Features, and customer service is excellent. I highly recommend this app for any Shopify store.

Awesome customer support. Reported a bug and they gave it their full attention and had it resolved almost immediately. Highly reliable app.