Reviews for RGO Subscribe! | Subscriptions

I love how easy it it to use! The whole set up took minutes! This is a very user friendly Application.

OMG! I've been searching for an app that gives this option for so long now. The easiest setup ever..

After unknowingly downloading Recurring Orders for the second time, I was immediately adjusted to a paid plan. As I was completely unaware that this was my second time, I contacted the customer support and they were understanding and refunded my invoice and put me on the trial. THANKS!

Really disappointed with this service. I used this for a while with no issues, but suddenly customers stopped receiving the recurring invoice. I sought support multiple times from the app developer and was met with repeated replies, no actual support. Very condescending and frustrating to communicate with. Would not recommend this if you want a fully functioning subscription service.

This was the most frustrating experience. I tried to make simple revisions, but couldn't because of a glitch in their interface. I spent the better part of a day trying to get this right but couldn't, eventually removing it altogether.

Although it is a very Nice App, it doesn't have the feature I need at the present time. I will re-visit once it becomes available.

Very fast and good service! I had a question with integrating the app into the new theme and the team solved the issue in just some minutes and everything looks fine now.

Great support. will help you any time of the day. Really a good recommendation. They are at the moment helping me fixing the little stuff and after that i will be able to start my business!

Support team sometimes difficult to work with and does not understand or accept issues....We can't wait for future features such as editable subscriptions. Just a quick note on how the App functions: all invoices are sent via the Draft Order function in Shopify. If a customer does not pay the invoice it will float as draft and must be manually deleted after the time expires. Also drafts will be created when a customer abandons a cart without entering their contact info only if a subscription item was in the cart. If you use the Draft order function of Shopify, you will need to clean up often. Otherwise this App is very simple to use and won't hijack your checkout process as the other subscription Apps do. Don't be afraid to ask the SpurIT team for help...they will respond quickly (I received same day help on Christmas)

Great support via the chat feature while setting it up. I had some trouble getting it integrated and they were able to help me on the spot and had me up and running in a few minutes

Not a recurring payments app. It simply sends an email to your customers each month and makes your customers go to the site and checkout. Shame on them, make us loose time and money

easy and simple to use but DOES NOT ALLOW AUTOMATIC BILLING - which is the entire point of a subscription. The customer simply gets an invoice emailed. its just a form and email scheduler that goes back to your checkout process every time. probably took them a week a code it.

This is a good alternative for subscription sites with minimal inventory. It does not automatically charge the customer, it only emails them a renewal notice and then they must accept the reorder. It also does not allow you to combine discount codes (which is standard on Shopify) and you cannot provide an additional incentive on a first order and make subsequent orders a lesser discount. Overall though, the App is good. It may not fit eveyone's needs, but at least you can try it out with the Free Plan. I recommend it!

I tried this app but was not for me, deleted it but it has infected my store. The selections etc doesnt go away. very shitty

The help centre is very responsive and understands the problem they are being contacted about. They take the time to respond and wait for an answer without putting pressure on them.

Great app. Installed and immediately received subscriptions to the site. And, Best customer service ever! I reached out and received a response within minutes. Only small wish is for a way so sign up for an annual subscription directly from within the app.

Does it charge twice per month? i have installed this app twice a day after trial peroid has been expired. how to stop subscription?

the customer service via chat was so helpful and very punctual!!! I appreciated the outstanding communication : )

The app is simple to use. I recently changed my theme and the app created an issue but I reached out to support and they fixed it with 24 hours. Helpful and friendly.

I've just started using the app and the app does everything it says it does; sell products via subscription using an invoicing system. It's great for us as we don't want to install another payment gateway on our website. The customer support is great. I live in New Zealand, so there was a bit of an understandable delay getting back to one problem I had. But they offered to look at my website and fix the issue I had as soon as they saw my issue. Can't ask for too much more than that.

early days for the app and i'm still assessing it but I'm happy with it so far and the technical help is extremely quick and efficient

Had a small technical issue when setting up the app but Julia assisted me within 5min to get everything running perfect! Cant wait to get selling

We have not used this app yet but I can tell you the customer service department has A1 service. We had no clue how to set up the options for our online store and they came to the rescue within minutes and has us up and running! If you are thinking about giving this app a try, please do so as they are there to answer all of your questions and assist with integration!

I needed this app to replace another subscription company that didn’t have the compatibility with all my different payment options. So far this app has worked much better. There are still some limitations but I like the way this works and the people have been very supportive and patient.

The team was able to resolve my issue painlessly, quickly and professionally! Great app, great support!