Reviews for ReturnGO Returns & Exchanges

I had a great onboarding experience with Junessa. She answered all my questions and helped me setting up the returns portal for my shop. RetunrGo is a great app with many features and fair pricing. Only in design I find they could improve a little bit.

Really great app and amazing customer service! Features > App is able to handle customers uploading photos with their returns > Questions are customizable based on shop owners' needs > Emails that customers receive are customizable to reflect shop branding, messaging, etc. Customer service > Super fast, I can hardly keep up! > Super friendly and over the top helpful Affordable Customizable Streamlines the return process for customers which is most important—great app, thanks!!

great app, easy to use, the team is super helpful and answers all questions on the chat right away. definitely would recommend this app.

ReturnGo is fantastic! Their staff is incredibly knowledgeable and helpful. Truly a top-notch service that I would reccomend to anyone.

Great app, looking for this around 2 years. This app have everything you need in a return portal and costumer service is awesome!

ReturnGo has been great for us! We switched from a competitor and our plan with ReturnGo is less expensive with even more features.

insane assistance , thank you angelo for the fast and detailed support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.

ReturnGo has helped us automate our return, repair and exchange process. Amazing customer support - they are super responsive and easy to work with. The RG team prioritizes development items when we need them and is always available for any issues/requests. RG also helped us to create a custom warranty portal to manage our repairs processes which has been amazing. Strongly recommend this app.

Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.

they have a good costumer service team and at the moment it seems that they provide a good service. n

Dieses Return & Exchange App ist sensationell und weitaus das beste was ich bis jetzt mit Shopify ausporbiert hab. Super Intergration mit Shopify und unterstützt alle benötigten Exchange/Return-Use Cases, kann ich nur empfehlen. Das Thema alleine ist ja schon sehr komplex, aber richtig konfiguriert macht es die Kundenerfahrung super einfach und übersichtlich, eine Retoure anzumelden, selbst auf dem Mobile. Super ist auch die Möglichkeit für Refund mit Store-Credit, welche sogar im Kunden-Konto angezeigt werden kann. Aber auch im Backoffice sehr übersichtlich mit gutem Zusammenspiel mit Shopify-Admin. Und noch viel besser ist der Support von returnGo, ohne langes warten im Chat, hilfsbereit unterstützen sie, wo sie nur können. Dank deren Hilfe konnte ich auch komplexere Fragestellungen zu meiner vollen Zufriedenheit lösen. Dear returnGo-Team - keep on doing what you do - thank you!

Such a great app. Super easy for customers and staff to use, eases the returns process and saves us a lot of time. Plus the customer service team are fantastic and super quick at replying.

Amazing solution! A must have app. Return go provide us exchange and return experience. Support teams is great. Well done

The Returns Go App makes the process of returns, exchanges and refunds very efficient. The portal is easy to navigate and the customer service is great. I recommend this app to any business that is looking to streamline their returns process.

מערכת מעולה שמאפשרת לבצע התאמות ולהתאים את עצמה כמו כפפה ליד. סטיבן והצוות נותנים שירות ומענה מיידי לכל בעיה/בקשה, גם אם הפיצ'ר עדיין לא קיים הם עושים הכל כדי להשלים את החסר ולתת מענה. בין אם ברמת הקוד, הדרכות, תיקונים ועוד ועוד... ממליץ בחום!

לאחר התרשמות קצרה מהאפליקציה יצרנו קשר עם שירות הלקוחות שלהם, באופן מיידי סטיבן חזר אלינו במייל עם אפשרות לפגישת זום עבור הקמת הפורטל ביחד במשך שעה ארוכה סטיבן המצקועי עזר וסידר כל מה שצריך והכל עם חיוך מאחלים הצלחה רבה ותודה על העזרה!

Fabulous App and really great immediate support on Live Chat! Would recommend this App to companies who have to manage alot of returns.

This is the best app out there for a reasonable price. This has all the features of the overpriced ones. And, the support group is GREAT. We use this on Jane Win Jewelry, and I use this app for a number of my other eComm clients. No returns app is perfect, but this has the best combo of features, price, and support. Cheers team

Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses

Super application qui va nous simplifier la vie ! Le service client est top et très réactif. J'ai eu besoin d'un peu d'aide pour tout paramétrer et comprendre le fonctionnement et j'ai bien été accompagnée :) Merci !

We've been using this app for a while and it works great. In addition, they have the best customer support.

Wonderful, easy to use app with great support!!! Makes it very easy for me, my staff, and my customers. THank you!

If you have more than one warehouse, this app is for you as it can return to multiple locations, which other apps are lacking. The installation is fast and easy, and the team is great.

We were previously using ReturnMagic, once they shut down we were looking for a good replacement. Thus we have done trials with many other companies. After a lot of searching, we have found ReturnGo to be a great fit for our company! There are so many automations that really make the return/exchange process as easy as possible! We are a small company and Junessa did an amazing job at making this the right choice for us! She responded to our questions promptly and was more than happy to help us every step of the way from step by step instructions to zoom meetings. We cannot thank her enough. The support team is also very quick to find solutions.