Reviews for Return Prime: Return → Revenue

Best app for your shopify store!! Best Customer service!!!!! If you need return & exchange app this is the one!!!!

Everything seems to be working well. It was a little complicated getting started but Wonder Woman helped me through chat window.

Great App that integrates with store making returns worry-free. Customer service is very helpful if you experience any issues.

Very nice customer service. The app does it job so it's a 5 star review for me! I recommend it for y'all

The app is working just fine, the customer support is amazing. Saket helped me with all the issues I was facing.

I used this app to create easy returns for customers. And the set-up of this app has been soooo easy. The support team have been amazing and very responsive, plus they are always willing to jump in and help if you get stuck. This app is also very affordable which is great for startups like me! :)

Camo Ever After

2022-03-23

United States

I needed a simple solution for a growing store that doesn't get many return requests, yet I wanted a portal for the customer to go to that would reject any requests past X days. And this does the trick without adding costs to my operation. It integrated with the store easily, and allows me to customize my messages to the customer based on what they intend to do. I don't need to connect to a logistics solution as all I wanted was a place for them to request and I take it from there via email. This worked perfectly. Customer support on chat was available and very helpful with my questions.

Awesome support! From setup help to addressing any ongoing challenges, these guys have been 2nd to none

Great support and helpful they do a great job. The return system processes them quickly and efficiently.

We are a smaller business working on scaling and this system as streamlined our return process. Cost effective, great support, and our customers love it.

Customer service is outstanding!! Couldn't be happier that I chose Return Prime for my customer returns!

Brilliant support and pleased with the app functionality. Wonder in support has been very helpful in answering any questions or setting up functionality to suit our business needs. I would recommend this app to anyone wanting to streamline their returns processes. 5 Stars*****

The app is super flexible. You have a lot of opportunities. I had troubles connecting my DHL account but the support was super helpful. All in all a great experience :)

This app has saved me a lot of time. Now my customers directly raise their return requests through this. It's very easy to use and customer support is outstanding. Would be installed in my other stores too.

We are a big brand that has a bunch of returns. The best part about this app is the support, immediate support. I booked a call with them within 30 minutes. We downloaded the app and are going live within 60 minutes of discovering the app.

We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!

This app is perfect ! I just start my e-commerce and have some difficulties to set up the app, but I contact support team and I was really satisfied how they help me. Amazing support team ! I recommended it .

Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!

Absolutely seamless integration into our site! We have a ton of apps that customize customer accounts and add specific features, and this app fit in perfectly with our design. We also had some color changes that they took care of immediately. Cannot recommend this app enough! There is a legitimate free version, where if your returns are low enough, you can use the app for free while you grow. Absolutely essential for any Shopify website. Puts the power back into your customers hands to automate the return process and keep your return email inbox empty! Thanks so much Return Prime!

The App is awesome. Customer Service is as well. Shubham and the others helped me a lot to make it work for me individually with certain requests. No problem for these guys - I really recommend this. You need a good solution managing your Retours & Exchanges? RETURN PRIME could be it. dekohero says: THANK YOU ! www.dekohero.com

The Best App in Shopify to Automate a Store for Returns & Exchange, Make your store is Flipkart, Amazon & Myntra like Return & Exchange option. Also Their Support Is Very Good & Best Response. Their Plugin Setup is very easy and They help everything to Setup also they help to make any customised option, They support over call. I liked their App from support to function everything & I recommend this everyone & Thank you Return Prime!

Super fast response by the help team, convenient to use app, definitely recommended, keep up the good work

Just installed the app and happy it does so much more for the same price as our last returns app. The support was AWESOME! They were there on the live chat immediately and walked me through all the steps needed to get set up. I find the app incredibly user friendly and very easy to navigate. Thanks Return Prime!

Though I only had help installing the app. The rep Wonder was amazing. She took over the process and set it up from start to finish. I hope the app performs just as well as her. Thanks

Best returns management app i tried so far! Really easy installation and a very nice support-team! 5 Stars!