Reviews for Report Pundit : Custom Reports

Outstanding customer service, highly recommended

Really good reporting app, the customer service is amazing, they can access your custom reports and adjust them or make you one directly to your account.

The app itself is quite good - much more feature rich than Shopify's native reporting. The included support however is FANTASTIC - they are super fast and responsive at helping build your dream reports with much more detail and functionality than I could figure out on my own for some rather complex goals. Very happy to be subscribed to them.

They were very helpful setting up the exact reporting I needed.

Fantastic app which makes reporting easy. The support we have received in assisting with additional fields, formatting and building the perfect report for us has been outstanding, 5 stars

I have never had a better response to an enquiry in a chat box than in Report Pundit! Downloaded the app, created a report, asked for feedback on best practice... Boom... Fixed. Incredible support. If you are looking for a reporting option in Shopify, you need this! Your developers need to teach the rest of the world how to Support Business in Chat and create a real impact in business! Friendly interface, automated reports, affordability...Thank you

Great reporting tool, Highly recommended. Support always very helpful. Thank you

Nathan James

2024-02-08

United States

Been using this for a few months now and have no complaints none whatsoever. The reports that I needed were not in the library. I needed specific fields like comments or tags in order to be able to find the matching order in our various Gateway's. Each time they responded super quickly and were able to supply exactly what I needed which made my work much more faster and efficient. Now, instead of spending hours in trying to match orders based on dates or amounts, I just run my specially made report and have everything I need to reconcile my payments. They were even able to format some information and remove extra digits that were creating issues when matching in excel. Really happy with the service. I recommend 100%

Superb offering and customer service. The turnaround to create custom reports is very fast and the team super helpful. Highly recommend!

As a non-profit organization, it's important that we balance to the penny (or as close as possible) every month. Report Pundit gives us all the tools we need to complete our monthly reconciliation with ease, like differentiating between taxed and untaxed transactions, payments fees based on transaction date, and more. Reconciling our eCommerce operation has become a breeze, and we have gotten back hours of time we would have otherwise spent parsing through raw data. Recently, I noticed there was an issue with one of my go-to reports. Within minutes, a support representative investigated my issue, developed a custom report, and had me on my way with the issue resolved. All-in-all, we couldn't recommend Report Pundit more for our non-profit counterparts and anyone who is extra persnickety about their bookkeeping!

Great app that makes reporting very easy for our online and POS store. Steve is also a legend that set up all of our reports. Super helpful!!!

Easy-to-use reports and impressive support team! Highly recommended!

The app does so much automatically but if you have a question or need a customization the customer service team at RP is THE BEST! I highly recommend this app.

These reports are a must for tax season. Standard Shopify reports exclude important information like processing fees, Shopify buries that info in the Finance Payout reports its not info you can find in the regular reports. Report Pundit can put all the info you need into one report. Customer service is top notch. I reached out with a question and not only did I get a quick response Report Pundit built me a custom report will all the info I need to hand over to the accountant! Every business owner needs this program.

I can take whatever i want. Quick and correct. Best reporting app!

SRAMNATION

2024-02-01

United States

Gives me customized reports I can't get in shopify and when I get stuck their live chat is amazing. Impressed

Great support. We set up the report quickly and accurately! I recommend.

exactly what i was looking for

Anytime I need help with a report Report Pundit is so nice, patient with my questions and they ALWAYS figure out what I need. They have been one of the best app developers to work with! Thank you to the entire staff, I have not had one bad experience.

Great app, with really excellent customer service, that will help you set up any report you could possibly think of. Highly recommended.

Nice and useful app for our eshop. Everything what we need Pundit can provide us with. thanks to all team.

Report Pundit is very easy to use with a large number of standard reports to get you started. Outstanding technical support and customer engagement.

Customer service for this app is incredible. If you need a specific report and you know that data is somewhere, anywhere in Shopify, just tell them via email or chat at anytime and they will get it resolved. Links up to Paypal, and makes bookkeeping so much easier, but can be used to create any other type of report too. I found 3 reports that I liked and needed, but didn't want to flip between them, so I simply asked if they could combine some fields and they did... in minutes! Highly recommend!

Has a great range of out-of-the-box reports, and your ability to customize/build your own is great! The best part is if there isn't a way to create a specific report you want, their live chat support are incredibly responsive and helpful and will completely custom build columns and data sources to create the exact report you need.

Great app, does exactly what I needed it to do, download a spreadsheet showing individual sales with fees. Support (Abi) was extremely helpful on the live chat and helped create the exact spreadsheet I needed.