Reviews for Refersion: Affiliate Marketing

Andre from Refersion was amazing to work with. Thank you for helping out and making our day-to-day processes so much better! We appreciate you and love working with you!

Refersion makes it simple to run an eCom affiliate program and integrates with key partners in the eCom space. They have great service and are easy to work with. Nick helped me with a custom report and was able to get the dev team to correct it and re-run it in no time. Great team over there!

DO NOT LISTEN to the people that are upset about them creating a 100% discount code - they do that ONLY to push through a single ONE TIME test order. It's a one time code and just used to test tracking. If you don't want them to HELP YOU verify that the app is working you can always push through your own test order. This is a great app that I have used across 3 different brands. Great support and it has a simple and easy to use user interface. On our oldest brand I've used Refersion for 2 years and processed hundreds of thousands of dollars through them and always been very happy with the service that they provide.

Be careful what permissions you give them. Refersion logged into my account and created a 100% discount code for my product without my consent. To use Refersion, they give themselves permissions within your Shopify store that allows people to do this. I am not personally comfortable with giving strangers this level of access -- especially when they feel comfortable creating discount codes without my permission.

The team is quick and attentive to any inquiries you have and for our team, the ability to get support in a timely manner matters a lot. Andre on their team is prompt in getting our issues solved.

Really great support. Andre in particular has been great to work with. Affiliate related systems are a bit daunting at first so it helps to be able to get quick answers from a real person!

Refersion is a great app for every affiliate marketer. And they provide customers with great customer support. Andre from the Refersion team has assisted us very well from the beginning :) Good work team.

So far it's great. Very user friendly. Andre, Erica and Shakima have all been super-helpful and quick to respond to all the questions we have. The app itself is very intuitive and doesn't take too long to get set up and be up and running. Highly recommend!

Amazing app and 5 star support. The best part about this app is the high quality and fast support. Oliver was the best and helped me so much.

The Refersion APP certainly makes business easy, it has been an extremely vital addition our business. The team are amazing to deal with also, incredibly happy!

This is my first week on Refersion, and so far, so great! I have a Shopify site and use ReCharge to manage my subscription-based business. Andre did a great job logging into my Shopify account and performing a test order to make sure everything flowed correct through the ReCharge checkout. His quick work eliminated my fears of causing a bad customer experience due to my own lack of technical prowess. Also, I find their help documents to be very detailed and easy to understand. Now let's go scale the business!

Andre was a great help with helping set up my integration to get my up and going! It is important to myself to make sure I have the right tools set up for success and have to worry about setting it up . Thank you Andre and team for getting me set!

So easy to get setup and they have wonderful tools! Better than any other affiliate platform I've worked with. Andre is great, set up was very smooth! Cheers, Andre.

Easy set up. Went through the steps outlined. Already have some affiliates. Excited to see what's next. Kerching kerching.

It was a little confusing at first because my Shopify orders weren't converting and showing up for as trackable for my affiliates but Andre was really helpful and got everything sorted out for me quickly. Thank you! :)

I use Refersion to help grow our e-commerce shop that supports autism, while simultaneously giving autism families a way to make some extra money by referring others to us. It's a huge win on multiple fronts! Emma was great to work with and made the setup process a seamless process!

Nick was SO helpful in onboarding us to Refersion! Extremely responsive and answered all my questions (I probably asked a hundred!) and I feel comfortable running Refersion after all his help. Thanks, Nick and Refersion!!

We have used Refersion for over three years and have built an awesome ambassador program on it! Refersion makes it easy to send commission to affiliates and automatically creates coupon codes on Shopify when an affiliate creates their unique code to promote with. If we ever have a problem, the Refersion team is very quick to solve the issue. Affiliate marketing has been a huge part of our company thanks to Refersion

Support is great, they are very responsive on the chat and Andre has provided thorough information that has solved my questions each time.

Shakima was amazing. She patiently explained the value of affiliate/referral marketing to me, a non-techie. When I had an implementation question, Andre was quick to propose a simple article with the right fix. Great company!

I am new here and always have questions about the system, but Emma really helps me quick with great patience. I'd like to say thank you and look forward to the experience with refersion.

Emma was very helpful. The app is everything and more than we need. Quality technology and superb customer service. Emma was honestly super helpful. Ya'll should buy her a beer.

Andre was incredibly helpful in identifying my problem and went above and beyond to not only fix it but to correct the issue on my form so I wouldn't have any trouble moving forward. His responses were timely and informative; excellent customer service!

I’ve been using this for a few months and I’m very underwhelmed by the results. Encountered an issue with the referral code not being generated. The support said it was a bug from a few days prior which they had since fixed, but clearly their "fix" didn’t generate the code and the problem was still there. I think it’s fair to say they should have notified me of this major bug when I inquired about this exact feature just two days prior. A big issue is that the app is not responsive or mobile-friendly at all and since all our influencers are on mobile, it doesn’t look good. I invested quite a lot of time in the setting up & getting familiar with this complicated app, and at a rate of 89$ a month, this has been a huge waste of resources. I’m done. Will be waiting for a better app to come along.

We have been using Refersion for the past 5 months and have had nothing but problems. The app is very buggy and never seems to be working properly. I have worked for years to build lasting relationships with my affiliate partners and the Refersion software has been randomly giving and then taking away commissions putting my integrity into question. Unforutanly after several commission issues, I can no longer trust this app and will be looking into different options.