2024-09-05
United States
Just got off a 1 hour call with Erik who guided me through the entire platform and universe that Refersion is. The support and agency at Refersion is superb. Very satisfied so far!
2024-08-27
South Africa
I DON'T WANNA! Can't we just keep this SHINING STAR COMPANY TO OURSELVES?! John is BY FAR the best service agent that I had the pleasure of dealing with! He is on the ball, nose to the grindstone! Honest and trustworthy beyond note. I took a risk and Refersion a bit more than the normal admin permission as my partner and John dealt with this. I was blown away! He acted with honesty and integrity, did what he had to do. He is a keeper and one to restore faith in humanity! You have to give this guy a SHINING CHAIR AFTER THIS!
2024-07-29
United States
Awesome App! There support is amazing as well!
2024-07-25
United States
John at Refersion is amazing. He answered my question thoroughly, provided supportive FAQ, and shared additional information that answered what would have been my follow up question. He was quick to respond as well. Thank you for your incredible help!
BELLAVUES
2024-07-18
Germany
No Access to Affiliate Marketplace: Refersion does not provide access to an affiliate marketplace. This means that merchants are unable to browse and select potential affiliates directly through the app. Limited Affiliate Profile Visibility: A significant limitation is the inability to view detailed affiliate profiles within the marketplace. When launching an affiliate program, the marketplace primarily attracts coupon sites, and merchants cannot see critical information like social media profiles to assess suitability. Marketplace Saturation with Coupon Sites: The marketplace tends to be dominated by coupon sites, which may not align with every brand's marketing strategy, making it challenging to find high-quality affiliates.
2024-07-11
United States
Janice was very helpful in helping us setting Refersion up for our store!
2024-06-11
United States
Janice has made this process so easy and she is so helpful and so responsive. She has really helped in set up, guidance, and future success! Thank you! Todd
2024-06-07
Netherlands
John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!
2024-06-05
United States
Support is super helpful! John was so easy to talk to and work with!
2024-04-11
United States
The app is extremely difficult to use. Very little support
Lumara
2024-04-02
United States
For the price, I expect a call for set up. The fact that this isn't offered unless you have the enterprise plan is insane. Not to mention 2.5% of sales? Not ideal for high ticket items
PARACOSMIC
2024-03-25
Australia
Everyone I interacted with was wonderful, but Kath and Janice were particularly outstanding! Despite the challenge of managing time differences, I consistently received prompt replies within 12 hours. Their responses were not only quick but also friendly and incredibly helpful. I had numerous conversations with Janice, who was always exceptionally supportive. Similarly, Kath was very approachable and went above and beyond to assist me. Their excellent service truly made a difference!
Wype Inc.
2024-03-18
Canada
Excellent support from John with super helpful tips on optimizing our flow and experience for both affiliates and referrals!)
Shuler Studio
2024-03-15
United States
Janice was prompt in responding and her answers helped us solve our problem.
Riti
2024-03-15
United States
Great customer service. John went above and beyond to help us get set up and going!
CurlyCo
2024-03-14
Ireland
I had some issues with Refferal link and John Rogelio was so helpful and fast!
Embr Labs
2024-03-07
United States
John was an amazing person to work with!
2024-03-06
United States
John helped me in resolving the issue. Great job!
Trusador
2024-03-01
United States
I wouldn't recommend spending your money on this app. I've been using it for more than 8 months, and it hasn't generated enough sales to even cover its fees.
2024-02-26
United States
This is a rudimentary software that does an ok job and we've been running it for years. However it has lots of bugs that have been there for literally more than 5 years and they do not fix them or listen to feedback. The app is poorly designed and has innumerable annoying nonsensical features, like notifications and popups that you cant get rid of after dismissing them literally 100 times. When you go to your dashboard log in it takes you to a log out page and asks you to create a new account. When you go to an affiliate it takes you to an error page using 1990s terminology "uh oh goose egg!". Every time I go on here it is an exercise in irritation and frustration. Dont bother giving them suggestions they never listen.
HockeyShot USA
2024-01-22
Canada
John was super helpful with merging my two accounts !
Yoni Pleasure Palace
2023-12-22
Australia
Andre Tan from Refersion is a literal life saver! We have moved our affiliate program over to Refersion and they have held our hand every step of the way! Andre answers every question thoroughly and also in a way we can understand (not so techy people over here). Very grateful for all of their support & highly recommend their program!
RHOBACK
2023-10-17
United States
Andre was incredibly helpful in problem solving and troubleshooting several questions we had with the program after switching to a headless website.
Hodica Leather Goods
2023-10-16
United States
beatiful
Fuego, Inc.
2023-09-27
United States
John helped resolve my affiliate issue promptly and was communicative throughout the entire process. I appreciate the great service!