Reviews for Recart: SMS Marketing + AI

Terrible customer service. Soma, the CEO, has no better customer skills. If I could have left zero stars, I would have.

Plum Deluxe Tea

2023-11-14

United States

I love the numbers coming in from our campaigns and flows, especially the welcome; it offers a personal touch with conditional splits that really engage our customers. And it really gets results (sales). At first, I was concerned about our opt-ins, but our rep, Jordan, did more than just provide awesome suggestions — he also worked with us to create different versions, like a step with email and text at the same time. Our signup conversions improved dramatically, jumping from 1.25% before Recart to 7% for email and almost 5% for SMS.

Prop Money Inc.

2023-10-31

United States

We've been working with the Recart team for nearly a year. They are very helpful, immediately respond, and are always eager to help. All in all our experience has been positive, no issues, and it has helped us grow our subscribers as well as increase our ROI. We recommend them.

Keep Nature Wild

2023-10-30

United States

We love using Recart. The app is intuitive and easy to use. They have awesome technical support, but what's really blown us away is the support around strategy, ideas, and implementation of those ideas directly with their team. So rad!

Rejuvia

2023-10-30

United States

What an incredible app - truly has taken our DTC brand's revenue and owned marketing efficiency to the next level. Really enjoying the automation capabilities and the interface on Recart. Plus, the "packs" the team drops for us (automations, popups, pre-built flows) seemingly on a quarterly basis are an incredible add-on and take a ton off of my plate. Highly recommend!

Love Amber X Ltd

2023-09-20

United Kingdom

This used to be a great app but my Facebook page disconnected (the success of this depends on it) I emailed days ago to 3 different support emails and 2 on the chat and not one reply. I am losing sales and will be searching for a better alternative. Beware. They take money but customer support has suddenly become non existent. Not happy.

Bastion Bolt Action Pen

2022-11-02

United States

Awesome app and support! Started seeing results pretty much immediately Best support service we have had in years!

Pretty Biznez

2022-10-29

United States

Recarts program is God sent. My clients are happier because they've never gotten so many consistent sales. It was a strain on me to figure out when to have a sale for my company, so I was having sales only during major holidays. Like, 4 times a year. Now, since hiring Recart and working alongside Jordan my account manager at recart we have sales every month and I can't keep product on my shelves. Recart gave me REAL CEO PROBLEMS! Jordan's visions for the sales to have are always on point. He creates the best copy and call to actions for our subscribers. I'm just happy to have recart on my team! Let's goooooooo! Thank you Ceo, and Jordan!

Big Skinny Philippines

2022-09-15

Philippines

At first, we thought that we found the right app for our business, our Facebook messenger blast works really well, but suddenly the performance of this app fluctuates, as we noticed during our monthly sale, total message sent decreases until the campaign just activate and do nothing. We try to seek help to their Support Team but unfortunately, they can't also provide us the answer why it happens, Vivien, one of the CS Support just tell us that their experience with Sponsored Messages is still the same, it is a hit or miss, meaning they are not confident that the app performance will work for us.

It's free money... great support! If you aren't doing anything with your SMS this is the best option for you.

Get eight times more sales. A bold claim. Even though we had paid social media ads explicitly made for driving traffic to our store, all of our sales did NOT use the promo code you could get by signing up to text messages by Recart. Long story short, our customers are better off paying the retail price than giving away their phone numbers for a 15% off on their purchase. Perhaps Recart drives sales up for lower-priced items or a different industry than ours. Electronics shop owners, pass on this one. It will take valuable time for you to set up this correctly, and it's not worth it. You are better off pushing more sales through promotion inserts in your packaging, giveaways on social media, and 5-star reviews. My two cents.

Hands down the BEST SMS app I love the support you get one on one support. I also have the best Rep Jordan he takes care of us. If you are considering sms highly recommend recart.

When ever I run a sale I use recart for text messages! I also have an auto discount on my home page. I was hesitant about the discount at first but it helps. I work with Greg and he's awesome. Thanks Recart.

A really cool app. I love that it sends people through a cool Facebook messenger chatbot experience that is funny and entertaining right out of the box with templates. Love it!

Beware!!!!! This app is a complete waste of time and money. We added it to our store and did paid facebook ads to get new subscribers. Once we decided to send our subscribers a notification of our sale and a discount code we discovered you have to pay a huge amount via a new facebook ad just to notify your subscribers. PLUS, Facebook will not deliver Sponsored Messages unless you have minimum 1000-2000 subscribers. What a waste of money to have gained the subscribers and also be charged on the first day by Recart yet we couldn't even communicate with our "own" subscribers! Huge waste of money and also the time we spent on all our new messenger flows! Have just deleted app and lost all those subscribers. Do not recommend at all!

This app is super glitchy. It stops working each month and you lose sales because of this. Support takes hours - days to reply and still Can’t fix the issue. I recommend researching for a different app

Awesome app. Have been using it for about 3 months and so far has been paying off quite well. Keep up the good work!

Just started using this app but the results had already kicked in! Still need time to test but so far so good (Y)

this app makes it very easy for customers to sign up and doesn't send them back & forwards between emails & shop. Instant gratification so they purchase more with their 10% discount. Smooth & easy to use.

THIS APP IS AMAZING!!! Generated so mich already. 30 min. After installing i Got 2 orders thru there them!!! Now i’m getting so much profit from their app!!! U NEED THIS APP

Very easy to customize a few flows and get it up quickly. Already see excellent conversions from just one welcome pop up! Looking forward to seeing what more it can do.

I'm loving this app. I'm still learning how to use it but so far so good. Hoping for great things with this app

I use this plug-in to help me promote transactions. The current effect is quite good. There are still many functions that have not yet been experienced. However, the homepage is restricted from sending messages to customers due to frequent message sending. I don’t know if others have this situation, but I still Recommend it and will subscribe

I am new to this app, still trying to figure out more functions, see how it can help me to expand my online business, all the functions seem working quite well so far, it took me few days to understand, hope to keep moving on,

So far so good. I need more time to give five stars but great app as of now. I will be sure to update and leave another review in more time.