Reviews for QuickBooks Sync by Webgility

The app was a tremendous help in getting the implementation done a manner that was easy to understand and comprehend. the onboarding was very helpful

I use this application to help me fix my inventory connection issues between quickbooks pos & shopify. Now that my issues are fixed I can continue to grow my business.

Vipin has been extremely helpful in assisting me with adding new payment methods and mapping new products in Quickbooks desktop. He is very knowledgeable and courteous.

Useful for automated inventory updates on website! Excited to see how the webgility app can help grow my shopify business.

Great app - This will help us with our inventory tracking from in store to online sales. Great customer service, and smooth on-boarding process.

Himanshu helped us in posting orders in QuickBooks online by adding a node in Webgility files. You were very quick in resoving the issue.

Arun has provided excellent customer service. And help to connect webgility with my Shopify and Quickbooks .

Ce Soir Lingerie

2021-11-15

Canada

Vipin assisted me in resolving an issue with items that were either archived or made inactive in both Shopify and Quickbooks as they kept showing up in syncing.

Himanshu Has fixed the issue whcih we were facing using Webgility scheduler with Quick Books, great service.

Great product, support from Vipin was great, he was fast and figured out all my issues quickly and clearly. He helped fix a posting refund issue into quickbooks.

We have been using this app for a year and it definitely is a time saver vs hand entering the orders into our accounting system. The only flaw we have is that it only allows for one discount code to be imported into QB. The service team is great. ShOeb Khan and Aman Gauhar were extremely helpful when we needed changes made to our account. ShOeb called me back as promised and helped assure I was happy with my experience. Thank you

I have had a good experience with this app and the customer service from Shoeb Khan was very helpful!

Kanishk provided prompt service and fixed all our problems today. We had trouble posting orders to QuickBooks, Kanishk found the errors and corrected the problem.

Arun was super helpful to configure webgility with Quickbooks connection and shopify settings ............................

easy to use, had great support to help onboard you. Quickly able to get the store up and running with product sync

I received superior service from Smita Sharma when I needed to transfer our database to a new computer within our business. She was very patient and had a great team to get the task accomplished. I am grateful for the support we continue to receive. Webgility has been so helpful for growing our business, and their customer support is unmatched! Speedy responses and helpful customer service is the best! Quickbooks works with webgility so well!

This app has automated our order entry and reporting fulfilled orders; saving hours of work and potential errors from data entry. Well worth the short time required for set-up.

I use the app to help me keep all sales channels sinced in relation to inventory accuracy. This app will be very beneficial in optimizing my operation. Training on the product was very well communicated also. So far I am very pleased with this integration.

Piyush was great help getting us set up with Quickbooks. I'm feeling very hopefully about the completing the inventory unification process based on the tech support we've received so far.

Kanishk was ver helpful and understood all my needs and helped me quickly resolve my issue. post my transactions to quickbooks with this software.

Great app, with exceptional support. They were extremely getting us up and running. Highly recommend.

Himanshu He helped us in connecting with Quick Books when we were not able to get the option of QBs in the list

CCK Outfitters

2021-11-01

United States

great app, thanks Arun. We are able to sync the orders from Shopify to my Quickbooks . ..................................

Using this app has made things a WHOLE LOT easier to manage our inventory, our shopify and our quickbooks! I 10/10 recommend using this to solve any and all issues you may have!

**Update** Over the last week or so, the support team at webgility has been working tirelessly to address my issues with the way the platform processes sales tax. While the issue remains, I am optimistic that they may find a solution. They have helped identify some of the improved handling available by using the desktop platform. My support rep Shoeb Khan has been very hands on and proactive. I have to say, that they really work hard to back up their product. For people that don't have the complications we have in our region, I would recommend the product based on the excellent product support they offer. The app is functional, but requires significant monthly "clean up" and cannot be trusted to accurately map or import sales taxes. It is able to capture the most basic transactions, but most transactions will ultimately require significant verification and correction in order to work the data into a format that works with the Quickbooks method for accounting for sales tax. Among other things, It is unable to accurately cope with sales tax groups, multiple sales tax codes, multiple tax authorities, or differentiate items that are subject to differing tax rates within the same jurisdictions. As a result, we are forced to perform dozens of correcting entries every month to properly record sales taxes on sales, even with the relatively small number of transactions we process monthly. It also struggles to correctly import refunds. We have been working with the app for more than a year in hopes that the problems would be addressed, but there have been no changes, improvements, or upgrades to the platform in this time period. While we spent many many hours with with the setup team working these problems, the fact remains that they could never achieve better than "sort of workable". In the end we settled for a setup that required the least amount of monthly data correction. It is functional, and because we paid for a year upfront, we will suffer along for the remainder of our subscription. Our business is a hybrid bricks and mortar and online business, and it really doesn't work well at all for us, so we would not recommend it, nor would we renew it unless they are able to address the issues.