Reviews for Product Options & Customizer

Very fast support and easy to deal with

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one. I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app! Deep from support is also amazing and helped me with further questions I had very fast!

Informative and prompt.

Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice

Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!

Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options. The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

great service

Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.

The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.

Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot! Deep was also a great help when i needed extra info on price changes. great work!

サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。 しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。

Product has been great for our needs so far and any issues we have had have been immedialty addressed and corrected. Great app!

I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!

I had a great experience working with Deep over zoom and he helped me with all my questions regarding adding customization to my website for my products. I appreciate his attentiveness and follow up to get things in order for me. 5 star service! Thanks again!

Very quick to answer questions and correct issues i ran into with setup on my theme.

Great customer service, app does as intended. Tons of options and very customizable, also easy to use.

Got a new theme and the app got installed in a few of minutes. Great customer service like always! Appreciate the assistance!

the app gives me all the options i need, so i would probably recommend to a friend

very helpful support! i really appreciate their work :)

BigLeagueLocker

2024-05-15

United States

Great customer service

Super toller und schneller Kundensevice.

Easy to use, and friendly service whenever I need extra support!

easy and simple to use. I did need a little help because i had multi layer selections, and went right to the chat and within 10 minutes I had what I needed! Great customer service!

Great Job! Even at 2 am they helped me with my issues! Thanks so much!