Reviews for Privy ‑ Pop Ups, Email, & SMS

Just did my onboarding with Andrew and he's fantastic! Super helpful and definitely wants to get his customers set up for success!

Was dubious about using this, but wish I had of done it a few months earlier to be honest. The price is cheap in my opinion, and whilst I know this will grow, it often makes it money back in a few days every month. Has generated extra revenue from day one, is fairly easy to set up and the support you get is honestly probably the best I have ever received. I cant recommend this enough.

Lea Perrino is AMAZING!Just added the app to my site and she walked me through the process EFFORTLESSLY. So excited to see the changes to my store.

if i could recommend 1 app for shopify users it would be this one ! amazing! has multiple things you would get from other apps in one

Outstanding service. Gave me a live tutorial with recommendations for success. Privy has been awesome so far.

Really great app, I have obtained a few subscribers with the pop up campaign and a paying customer, Thanks for creating this app

This app is easy to use and very helpful in my mission to grow my company. I wasn't sure how this would work, but I feel confident that it's only up from here.

I am not the most tech savvy, and they have gone above and beyond at lease two times!!! Nicole Bulman sent me instructions, which I had trouble (mostly out of frustration). She did it for me with no hesitation...she actually offered! Great service!

Customer support is not the best. i have had several issues with setting up campaigns, but i am always directed to read articles, which are useless for someone with limited design skills. The pop-up form was so small that i had to remove it from my store. This was frustrating because i was using a template from their library, that had the dimensions I thought i was getting for my campign

Since adding privy, we've had a lot more success with abandoned cart recoveries and our newsletters :)

Our experience with Privy has been perfect. Onboarding and training is top-notch. Bravo to the Privy team!

good good lots to learn and to use. but otherwise i like everything so far! would definitely recommend to my other small business friends!

So far So good, Everyone is very helpful. Our sale's are getting better with the help we have been getting. Amanda is great, We will be using this on our other site as well.

The email options Privy offers are great! The text marketing product is a definite no! We tried it for over a month. Our customer texts were sent after flash sales and offers were over, the text interface set up leaves a great deal to be desired....they offer no graphics or text options that pop for clients to take notice, like other marketing text services. Privy did refund our fee and was very nice to listen to the issues we experienced.

This is an amazing app. Creating emails and pop-ups are so easy and the ready-made templates make it even easier. It's saving me HUNDRED of dollars every month over having a marketing company do the exact same thing. I'm so happy I found Privy!

It's ok so far, need to see how it works with my customers in the meantime, and how it helps me. Once I know and understand more, I'll add that last star.

If you download this app the customer service will absolutely spam you with dozens of the meaningless emails and phone calls. If that's not bad enough, they send their emails from multiple domains so you cannot just block or unsubscribe. I have asked them politely each time to stop contacting me and they ignore each request and attempt to contact me from another address and call me. I downloaded this app for not even 15 minutes before figuring out it's not what I need, deleting it, and they are still spamming me. DO NOT give your information to this app.

I mean, it was reasonable easy to setup & find our way around it... But it never actually sent any abandoned cart emails, which meant we had to stop using it & cancel our account. Was pretty disappointing tbh.

This app has been a tremendous addition to the success of my store. They make it easy for me to communicate effetely with customers and potential customers. Their features are also very easy to use.

I've been using this app since I first launched my store about 2 years ago, and it's absolutely incredible.

Amazing service. Paid for itself in the first 2 days. They make it so easy and get you set up and converting immediately. Highly recommend.

Great app and excellent onboarding and support that is a huge help with conversions and email. We were up and running fast and are looking forward to seeing the benefits on our store.

Très bonne application pour les pop-up. La prise en main est très simple et le service client est au top. Je recommande !

Wonderful service so far, Everything going well so far. Easy to navigate and they’re aware of their kinks and are working daily to produce a better service! Customer service is awesome.

its easy to navigate through. i was able to make money instantly off of the pop up and follow up emails