Reviews for PreOrder Now WOD | PreOrders

Thank you for the 5-star review BlazzedFitness and team! We appreciate you support!

Amazing app for pre-orders! Customer service was super friendly and helpful as well

Hi. I was having problems getting the pre-order app to work for our Easter Collection. I did not realize that I had to make an update & embed the app in my store. Sunny replied very quickly, identified the problem & sent me a video link to show me how to update my store. Thanks for the great customer service. Karen, Bean and Goose Chocolate

The app can be a bit fiddly but the support is amazing. Had an issue and within 5 minutes of contact support staff had it fixed.

I highly reccomend this app! It is really easy to use and to setup. I would like to especially point out that the tech support team was extremely helpful when my store faced an issue with the app. They diligently solved my issue asap.

I had a small issue setting up a message on my website using this app and contacted customer service. My assigned agent (Alina) was able to help me within a few minutes. She even sent me a video tutorial on how to fix my issue. Customer service 10/10

This app is not designed for stores with rich functionality. The pre-order button replaces the add to cart button only after the page fully loads - very delayed, poor customer experience and risk of orders being created incorrectly. Their team will waste your time promising that they are working on a solution and then another manager will message you days later to say there has been a misunderstanding between their team. My sincere advice is not to go down this route if you plan to scale. If you have a very small, simple business maybe this can work. Extremely poor!

This app was easy to implement and the support has been very helpful, especially Sunny. Don't hesitate to add it to your shopify store, we have been using it for a couple years now and are very satisfied.

Alina was fabulous and fixed me up.

We've used this app for many years. The initial set-up is easy, & it is very easy to maintain while we add new products for pre-order frequently. We recently had an issue, & they were able to solve it in a reasonable amount of time. Every person I've talked with has been responsive & helpful.

Super quick support!

Excellent customer service!

awesome

Sunny was super helpful and very polite in solving our issue, thanks!

I've tested all the pre-order apps and this is by far the easiest to use. customer support was incredibly quick to make changes and help me out. Thanks Zach!

Alina is so incredibly helpful. After a different CSR did not adequately respond to my ticket, Alina corrected the issue in under an hour.

Great service smart techs

I just downloaded this app today and Alina has been amazing! She helped me fully get setup and now I am ready to start taking preorders. So happy with the customer service already! Thank you!

Each time you change a setting, it doesn't update correctly and you need to contact support for them to change it, becomes pretty useless. Only compatible with the product page and not with collections shown on the homepage, so customers will still be prompted "Add to cart" or "Buy Now" even though the app is set up correctly. When activating the Pre-order badge, the badge will show on ALL products, including in-stock products. When setting up the Cart note "Pre-order", it will not show on the Mobile version, only on the desktop.

Responsive and helpful tech support! Thank you so much to Alina for the thoughtful troubleshooting!

Lil' Libros

2024-02-02

United States

Been using this for app for a few years. Had an issue with it recently and Alina from customer service was able to resolve it for me right away. 10/10 app! 10/10 support!

Your agent, Zach, helped me a lot with updating the WOD extension on my website. I spent hours trying to fix a problem with my preorder button, and he has been a big help in understanding more about WOD. He is very patient and took the initiative to modify my account to fix all of my problems. Thank you so much, Zach!

Quick response and helpful

Awesome app, amazing support. Highly recommendable. Special thanks to Roel for their help.

I was having a lot of issues with the app due to my theme being old. They were very helpful and we went back and forth quite a bit. Good customer service.