Reviews for Poptin ‑ Exit & Email Pop Ups

Brought our speed down from a bad 47 to a terrible 23. Have to admit though, that we did not consult them about it. Anyway, not a big fan. Edit: Due to very energetic (but friendly) efforts by popt.in to make me delete this review I checked again with IT to figure out if the problem was caused on our side and my harsh feedback was unjust. As far as we could determine, the delay was caused by jQuery libraries loaded by the app, although these were already integrated in Shopify. This decision was taken by the programmers to ensure an optimal function of the popup app, but if not fixed this can lead to these awful delays. As shop owners we had to learn the hard way, that most of the apps come at a price. You fix one thing or get a cool feature but on some end it makes something worse or even breaks a crucial function. And you will not be warned in advance. In this case Shopify flagged our bad site speed (new feature, cool!) and we digged into the potential source. This is how we found out that it was cause by the popup app. I can understand that I`m being a bit hard on these poor app developers by a crushing 1* review, but I see this as a responsibility on developers side to consider also the harming effects of their app. The popt.in team is very engaged to fix this now and this is why I gave them a second star. But still I was in a situation I didn´t want to be in in the first place.

Great app and amazing support! I got a quick response and all issues were solved in a few minutes. highly recommended!!!

Needed to make a few announcements about the terms of our sale to customers entering our site and at checkout and this worked perfectly. I had a slight problem formatting my pop ups and customer service helped me get them sorted out right away. Will use again.

Great service. Works perfectly for the business. Neat layout and user friendly. Would definitely recommend it.

Beautiful layout and templates, highly detailed and customisable functions, definitely recommend this app. I've tried many for my new store and this one wins hands down. All my questions were answered swfitly and well by Tomer from customer support. Thumbs up!

Wow I really love this! So many options you can customize and the live chat made my customer service experience that much better.

I use Poptin to upload a pop-up ad. The software / website is easy to use, has customer service that answers quickly and helps with any question. Fun to work with them :)

Hi, I installed the app a few days ago, it’s working fantastic! The support team was really helpful when I needed them (answer me in 5 min to help me for the set up as I am not a tech savvy). My clients did enjoy the 10% discount off, thanks to the popup. I recommend it !

This app is great and the customer service is amazing. They answer very quickly and help a lot. Thanks

muy fácil de navegar, personalizar, tiene efectos/transiciones muy cool que puedes adecuar al estilo de tu marca

Works well and great customer service! It is very functional and easy to use and I would recommend it!

The app is great and support is speedy and very helpful,they resolved my issue immediately. Must have app to grow subscription list.

The exit intent worked like a charm and support responded so quickly :) Really amazed by the app and hope that more will give it a try!

easy to customize...even for beginners. Backed with a fast & friendly support. Never did that before, but it turned out to be super easy. Can´t wait to use it more often... Recommended!!!

Easy to set up with very professional and helpful team. Tried plenty apps out there and Poptin is the only one that suits our business. Thank you Poptin team !

App has a lot off functionality and options, esp for a free product. Once you get the hang of it, it moves along pretty quickly. Support is super - Nirupama answered every question I had quickly and was very knowledgeable and pleasant. The support alone makes this app worth your time to get to know.

I absolutely love the Poptin App for Shopify. It's such an easy way to create Pop ops and email subscriber pop ups. And whenever you need any help, Poptin's support team is always there to assist. Thank you Poptin :)

Hands down best app so far. Very easy to use and has some nice tools. I needed help at midnight and they had a chat now button and I got live help from Nirupama and she literally helped me out with everything.

Prompt response from the support team. Easy to navigate, no coding required. Easy for me to quickly integrate with omnisend app.

This Poptin app is Terrific but a bit confusing on the start. Very accommodating support team, Especially "Nirupama's" she assisted me all the way today - Thank you!

CampN Usa: This Poptin app is Terrific... So is the outstanding support they have here...!! Especially appreciate "Nirupama's" assistance today - Thank you Ma'am... !!

We have been using this app for months now and in all honesty, fully recommend it! It's brought us sales and stirred up some positive traffic. Keep up the good work!

Beautiful design, possibility to do A/B testing and a great customer support ! Definitely recommended !

The support is excellent - i also had to find my way first but after a little practice its pretty easy to use

Very useful app. I used it to add popups and improve my business performance. User friendly, great customer support. I recommend it