Reviews for Point of Sale

The POS is easy to use and has allowed us to better sell our items. We are now selling without issues and have ordered the Shopify Card Reader.

Is it possible to rate this app lower than a one? My card reader arrived 36 hours ago. I attempted to use the card reader for an event. It did not function. Contacted tech support. The app and the reader continued to fail to process credit card transactions. Contacted tech support the same day, transferred to 3 different individuals. Requested a return and refund. They said that they will INVESTIGATE. This is contrary to what is posted on their website. They indicate a product can be returned within 30 DAYS. I REQUESTED A RETURN WITHIN 36 HOURS (after 3 tech support calls) AND THEY HAVE REFUSED THIS REQUEST. The service which accompanies this product is POOR and substandard. If you are a business, SAVE YOURSELF THE EMBARRSAMENT and DO NOT INSTALL THIS APP or the purchase the hardware. I actually had to DECLINE PAYMENT because the app and the hardware failed! Don't do it. I lost income, seek an alternative.

We love how easy it is to set up and ring up customers. We especially love how well it integrates with our websitesinventory.

I use this app and card reader for pop-up events. Device was inexpensive and works most of the time. When POS device acts up, manual manages the sale. App is good but hard to read on phone. I prefer ipad much more.

It's very easy to learn and there are lots of video tutorials that really help. Plus so many people use it that it's easy to find someone that can help.

It makes my life much esier by allowing me to seamlessly sell my product anywhere while syncing to my shopify store.

I bought the hardware for this app because it said i can use it for my pop up shoo for free. I never even got a chance to use it . the app wants $89 to get my pin to use the app plus it gonna charge my customers smh. I dont recommend false advertisement.

I use this app for my vendor events. Easy to use, navigation is good, quick to make sales, easy to open

It would be nice if there were a banner at the top of the app when the app or hardware need to be updated, rather than in the settings/manage hardware area. Overall, I like the app a lot.

Great App, very helpful when we are doing events or popups. I am so glad I switched over to shopify.

Super, on l'utilise tous les jours, sur tablette, vnous attendons avec impatience que tous materiel Anglo-saxon disponible.

I used this at a pop up show last weekend and it was utter trash! I didn’t have good solid data connection so it wouldn’t accept card payments. I lost so many sales because their offline mode doesn’t accept cards. What the heck, I’m going back to square!

I love it. I use it for sales with my family and friends and coworkers on the spot. Love the redesign of the app for a simple clean easy to use look.

Greedy garbage. No features on purpose because they think that this will surely entice you to pay an exuberant monthly fee. You have to enter credit card numbers manually digit by digit (no camera) because in addition to the subscription fee, the monthly POS fee, AND Shopify dipping into your sales for CC processing... oh, they *JUST HAVE* to also get you on a $29 card reader, an unnecessary piece of hardware shipped by mail. It's like a test to see how far they can go in establishing an abusive relationship. Yuck, yuck yuck. No thanks

Very robust app with everything we need. Easy to use! Price is great for everything that you get. Great for 1 store or multiple locations.

Works great ... just wish it was compatible with my Live App via Vajro so I didn't have to add my products one by one manually.

I use this app on-the go for deliveries and in-person pick up. Its amazing and would definitely recommend others.

I have Shopify for my online business for several years. I decided togo to Omni Channel and migrate our pos to Shopify POs. It has been an awful experience.The onboarding team just email you some links with no follow through. We have spend many hours on support call. The support team are very knowledgeable and helpful. All our bluetooth devices stay connected but the barcode scanner gets disconnected. We have turned off the energy setting to "leave on all the time" to no avail.Shopify support told us to leave the system on 24 hrs a day. This did not solve the problem. every morning you have to connect the scanner from scratch. we even send the brand new scanner for repair and used another new scanner with the same issue.This problem has nothing to do with my bluetooth since the other devices such ac tap/Chip and receipt printer stays connected. The interface between pos and barcode scanner is not stable. I have paid for several months but not able to go live. If I could have returned my hardware I would have not continued. Shopify should do way better with their pos considering the runup on theri stock price.

Ellison Bay Pottery Studios

2021-07-12

United States

I use this daily-it's easy to use and reliable. It's not complicated so someone stepping in at the last minute can use this successfully.

So far this has been one of the best and easiest POS experience. Integrates completely to our online store and has one seamless way of keeping track of our inventory, being it online or pos sale it does a fantastic job!

The POS has really come a long way! Super easy to make sales, split payments, exchange, etc. However - the end-of-day process is woeful! Small businesses need some flexibility to just print an X report (totals for the day - doesn't reset) and a Z Report (Resets the totals) There needs to be some configuration to allow stores to pick and choose if they want the whole cash up/till drawer balancing option. Anyways - I'm sure it'll come good in the end. Here to help if you need more feedback or detail on the cash-up process.

I was nervous going into the event because it was our first. WiFi at the site was slow and our cellular provider was single bar so using a hotspot wasn't an option. Fingers were crossed. The experience was great once staff was trained. We didn't scan our UPCs for this pop up simply because we didn't discover it until the end. It will be a huge time saver when we have our next. Very happy about the ability to not carry all items over all channels as we didn't have our web photography finished in time.

Very intuitive, and where I can't find something, the search and help functions get me to it quickly.

Shopify POS has made the integration of our physical retail store and online store absolutely seamless. The additional of the apps to streamline our workflow is incredible!

Our business turnover has trebled with the Shopify POS and card reader... We love the easy setup and low rates for card transactions. Highly recommended.