Reviews for Plug In SEO

I paid $480 2 days ago to get a range of SEO issues fixed. I am pretty annoyed to get an automated email from them saying there's a bunch of things that need fixing without listing them and then suggesting I spend $180 to get them addressed. They tell me my blog post isn't part of my domain when it is, and that my last three posts don't have any internal links to my website (products and other blog posts) when they do. The "dashboard" is really a funnel to get you to spend more money with them. Feeling underwhelmed and unimpressed. So nearly 3 years later, I thought I would give Plugin SEO another try. I opted for the free plan to see if what they said SEO-wise was accurate. Of the 6 apparent blog issues, only two were correct, that I had my own domain and didn't have a feed set up. However it said I didn't link to products in my own store or to external websites (when I do), that I hadn't blogged in last 28 days with my blog last updated 27 September 2021 when I actually blogged last on 2 March 2023, that my blog posts were under four words (none of them are), and that my blog post length was too short at under 100 words when the last 5 were 1,119 words, 866 words, 601 words, 743 words and 263 words. They are just copy-and-pasting "issues" to get you to spend money. And now I won't.

We have been using Plug In SEO for years. We leverage the app's dynamic SEO content feature to save weeks of work, if not months. The support team is knowledgeable and helpful. We will recommend Plug In SEO to anyone who needs to manage SEO on large number of pages in their Shopify stores.

I've only just started using Plug In SEO but I've already been able to change so much that needed to be changed, with the help of the oh so patient helpers. I've pestered them wih so many questions and all of the answers given back to me have been polite, clear and concise and have explained exactly what I've needed to do and they've helped me work through the issues. I really am impressed. Thank you

Very helpful team and effective app. Responsive when I needed them, when another (different) app was affecting my store. Plug in came to the rescue. Thanks y'all.

I knew nothing about SEO or what Plug In SEO could do for my business. Thanks for the resources shared and excellent customer support to help my business become more visible on search engines.

This is a great company with very knowledgeable folks. I was impress with their responses. Well written and was to understand. Great and kind response. Sometimes accompanying with videos. I learned quite a bit about SEO from my few communications.

We have a young shop and do not longer need this plug in after review. I think once we grow we will be a better fit.

I wish there was an instant chat but since there wasn't, the Customer Happiness Specialist Libby Yu was very helpful and clearly answered my question. She also provided links for extra understanding eliminating the need for back and forth communication.

Nice meeting with Divya Pal, it was a sweet way to introduce me to the app ! Really informative ! I hope I learn more from them again!

Good Service for our website and so helpful if you don’t understand SEO. recommend this plugin….

nice service and they are really kind. they explain to you about seo and they are good. i raccomanded this plugin

As a new online business, we needed help with our online presence and employed SEO services for a Complete SEO fixes project. Divya (Project Manager) was very helpful and provided a complete professional service. They submitted a full report for our review containing recommendations and potential fixes and was followed by a video call to answer any questions we may have. Once agreed they implemented the changes promptly. We will see if this makes a difference to our online presence in the near future. Would recommend.

I was a little confused on how to use this app so I emailed them to get some help. I wasn't sure how helpful they would be, but they sent a long, thorough and very helpful reply. I'm now able to use their feedback to improve my store and get some more traffic.

I was surprised by the quality of service I received as an e-commerce owner. When someone understands your concerns as an entrepreneur and your goals they become more than a service provider but a partner. Listening, understanding, solutions of problems and concerns is what I found myself in the service. Many thanks and keep going

I'm using Plug in SEO to help me with site optimisation and key word research! The team is so professional, available for questions and calls at all times, very responsive and they've been extremely helpful in helping me understand how SEO works. Thank you Divya and team for all your support in this journey. Will definitely recommend using their services.

AF HOUSE

2022-11-02

United States

It's a rare company and I am amazed at how all the people working there are kind and enthusiastic to work out our solutions. I would like to keep it to myself, but I am writing here to thank these people. Thank you so much : ) and you wont regret to purchase their service

We installed this app and paied for a 199$ optimization. After checking our website, the SEO expert informed me that I had to uninstall another SEO app that we were using. We chose to keep to not uninstall our app and not go futher with Plug in SEO. We got refund immediately.

Divya is very competent on the subject and does not promise on what cannot be achieved. We recommend that you have a half hour consultation with them for your SEO services.

Ho utilizzato solo la versione free e fa quello che promette, il supporto è veloce e soddisfa tutte le richieste.

Libby is a great customer service rep and helped us with everything we need very quickly. Recommend

Plug in SEO did great job in their SEO service for my website. Divya is very professional and easy to talk to. They are the best SEO company I have worked with so far. I strongly recommend them for your website and SEO services.

App works great and support has always been a huge help when needed! I will continue using this app!

We've had this app for a month, nothing but issues. Shopify recommended this app after our previous SEO app was banned from the app store. The main functions we needed were passing along Structured Data to google, we're a month in and *maybe* have that figured out now. We also noticed that once the app was installed folks started finding old, deleted products on google and bringing them to 404 pages. We NEVER had 404 issues, now we have had thousands in a fw short weeks. The biggest issue was their support email rejects all emails--their listed support email help@pluginseo.com rejects any emails. The email help@pluginuseful.com must be used which is not listed here, but they will respond back from help@pluginseo.com and you will not be able to have a conversation/thread with them. The only way I was able to open a thread of communication with them was by asking Shopify Support to start an email chain. But not even Shopify will give me their true contact email. Honestly surprised they are allowed to have an App without a help email. I have no idea how this app has 5 stars. I am also adding here that it's called Plug in SEO in the app store, but when you download the app the title is Plus in SEO "BETA" which would make sense why it's not working perfectly.

Very responsive. Demonstrated capability and experience with SEO terms and effectiveness. Even though English is not first language, it did not devalue the service they provide. Suggestion to meet was appreciated to properly understand nuances of our business. Recommended.

Great service and prompt customer service. Highly recommend, seek help & your issues will be fixed. 31/08/22: I have tried emailing help@pluginseo.com for cancelling the service but email bounces, no alternative message or how to cancel. Difficult to uninstall. Disappointed:(