Reviews for PH MultiCarrier Shipping Label

Très très limitante. On ne peut pas modifier une étiquette une fois créer (après qu'elle soit marquée comme 'traitée''. Alors si un client m'écrit après que son étiquette soit créer pour modifier son adresse, je ne peux même pas canceller l'étiquette. Le système ne met pas les commandes comme traitées automatiquement, on doit faire une étape supplémentaires pour le faire. Les commandes personnalisées, ou avec changement ne peuvent pas être expédiées, aucune façon de faire une étiquette de retour ou un échange. On ne peut pas renvoyer une commande qui a été oublié sans refaire une nouvelle commande, etc. Bref, ce n'est vraiment pas ce que j'ai besoin comme application et surtout pas pour le prix.

Customer service is amazing, I had setup issues due to not knowing the step by step process to activate this service. They called me right away and setup a zoom meeting to walk me through everything I needed to understand what I needed to do.

Manohar was absolutely amazing in helping me get all my shipping figured out!! honestly couldn't have done without him, he was very good at explaining and setting up all the different shipping boxes and volume and making sure the right box was calculated of the shipping so no one is over or under charged, very grateful for the call!

I can't say it is good or bad as I haven't had a chance to use it yet. But here is the problem I have been charged for it and I haven't even set it up yet. The free trial isn't a free trial if you haven't trial it. And it isn't free if you are billed for it.

great!

Very helpful in getting the app set up and working for us. Great customer service.

I have been using pluginhive for many years now. It is easy to use and anything tricky comes up - the staff are always very helpful. Sagar has answered all my questions and jumps onto a zoom to guide me though more complicated stuff. great app!

Sagar and Touseef has been excellent in their service and guiding me. I was using another App and another shipping company before I engaged Plug-In Hives. They were patient and helpful. Finally, I have installed the App and replaced the Shipping company too. I did a trial run with Sagar and Touseef over two evenings and now I am ready to go. I find their app to be very good too. It is very comprehensive and matched and integrate with the Australian Post system and my Shopify portal seamlessly. I have to say I would strongly recommend PHives to anyone. Best Wishes to the Team!

good help, good support on how to use tha app!

Keerthi was of great help! was extremely polite and listened to everything i was after. fabulous experience and very nice to speak to!

Great service and support from their team to understand the app

Customer suoport is excellent they help alot in setting account. 100% recommended

We've been using this app for a couple of years now and it has never let us down. It's easy to use, reliable and saves us a lot of time preparing UPS shipments.

This add-on app is very helpful in retrieving our shipping rates and generating shipping labels. Pluginhive's support is also top-notch and know their way around Shopify. Sibi in particular has been tremendous in his approach and I can't recommend them enough. John Dickinson

Fantastic! Great customer service and fantastic app performance. It saves me a ton of time!

This is by far the best shipping automation app I have ever used. This app has allowed me to scale my company dramatically and efficiently over the past year since I have been using it. Not to mention their customer service is INCREDIBLE. Touseef has hopped on a zoom call with me several times within 5 minutes of my request to solve the problem. This level of support is VITAL to run an online fulfillment business of any kind. 11/10 !

Riktigt bra kundservice, fick hjälp med allt bara några minuter efter att jag laddat ner appen. Riktigt smidigt.

Excellent customer service!

Awesome, Support is listening

Very good help from Sibi. he showed me how to connect the app to my carrier very smoothly. even taught me new things. The app is very simple and easy to use. Once you connect it to the carrier account you almost never need to use the carriers app again. PH multicarrier have everything: strongly recommend.

App works exactly as advertised and support was fast and helpful.

Noctoptics

2024-06-12

Canada

Amazing customer service!

Superior support from Touseef and the PH team, very impressed. Super knowledgale both about the app itself but also about rules / best practices for info needed on e.g the commercial invoice and other external factors around shipping as well as settings within Shopify. Strongly recommend this app.

Sibi was extremely helpful! Easiest customer service I've ever experienced on Shopify :)

The support representative was very helpful and went way above and beyond my expectations by helping me setup my store so I can make sure I am not undercharged or my customers overcharged. This app provides a service that you simply cannot match anywhere else and I highly recommend it. Their customer support is top notch.